Job summary
Previous applicants need not apply
Patient Pathway Co-Ordinator Required - 12 Month Secondment / Fixed Term - 37.5 hours, 5 days per week. The Neurosciences Department is looking for a full time PPC to support a Consultant Neurosurgeons. You will be responsible for the admissions process for allocated patients. You will be organised, able to work under pressure and be computer literate. Audio typing skills with knowledge of medical terminology are desirable but not mandatory. PPCs are the point of contact for patients under the care of the Speciality Clinical Team and as such must be a good communicator ensuring professionalism, compassion and a can-do attitude.
For Informal enquiries please contact Ioana Zorila on 01708435000 Ext: 3807 or via email Ioana.zorila@nhs.net
Main duties of the job
The Patient Pathway Co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.
About us
Under the leadership of our Chair, Jacqui Smith and Matthew Trainer, our Chief Executive we provide care for the residents of three diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south-west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic and Harold Wood Polyclinic.
We know we have more work to do to improve waiting times for urgent and emergency care, and this will be one of the many benefits of our closer collaboration with Barts Health. Working with them and with all our partners across north east London, we will find a sustainable solution to enhance patient care.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also pleased to be part of the NEL Cancer Alliance.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Sarah Wood, Recruitment Advisor, on 01708 435000 ext. 4188. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Sarah Wood, Recruitment Advisor, on 01708 435000 ext. 4188. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Skills/Abilities
Essential
- The ability to prioritise tasks effectively
Experience/Knowledge
Essential
- Computer literate, with experience of using a keyboard
- Knowledge of databases, spreadsheets e.g. PAS, Excel or similar applications
- Experience of using a full range of IT/Patient administration systems
Desirable
- Secretarial experience and or qualifications.
Personal qualities
Essential
- Flexible, responsive approach to work
- Able to deal very sensitively and non-confrontationally with colleagues, patients and relatives.
Person Specification
Skills/Abilities
Essential
- The ability to prioritise tasks effectively
Experience/Knowledge
Essential
- Computer literate, with experience of using a keyboard
- Knowledge of databases, spreadsheets e.g. PAS, Excel or similar applications
- Experience of using a full range of IT/Patient administration systems
Desirable
- Secretarial experience and or qualifications.
Personal qualities
Essential
- Flexible, responsive approach to work
- Able to deal very sensitively and non-confrontationally with colleagues, patients and relatives.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
