Job summary
An exciting opportunity has arisen for an enthusiastic individual to join the Eroster team at the Walton Centre NHS Foundation Trust.
The post holder will be responsible for providing a high-quality administrative function; duties will include regular and ad hoc system maintenance, system configuration, supporting staff in using the system effectively and basic reporting tasks. You may also be asked to support the wider team with admin duties e.g. updating meeting documents and taking minutes. There will also be opportunities to get involved in supporting various aspects of project work.
The post holder will be expected to be able to manage their own workload, prioritising tasks as appropriate and seeking support when needed. It is essential that the post holder exercises initiative commensurate with the role and vital that they are able to maintain confidentiality at all times.
The successful candidate will be confident using electronic systems and in understanding analytical data; they should also demonstrate excellent communication skills and have a good working knowledge of Microsoft Office packages, particularly Excel.
This position is offered on a full-time basis (37.5 hours per week) at Band 4. The post is a hybrid role with the expectation part of the working week will be on site at The Walton Centre NHS Foundation Trust. Please ask the recruiting manager if you have any questions regarding this.
Main duties of the job
Support the day to day maintenance, operational support and administration of the Trust e-rostering system including; HealthRoster, Employee Online (EOL), SafeCare and NHSP interface
Provide support, guidance and low level training for staff on the use of HealthRoster, EOL, SafeCare and NHSP interface (within own subject area).
Monitor and respond to e-roster queries in a thorough and timely manner.
Provide proactive and visible support to all users of the e-rostering system (and accompanying applications); responding to queries and working with users to problem solve and rectify issues where able or escalating to senior team members as necessary.
Generate and maintain user accounts and passwords as required.
To accurately process new starters, change of circumstances and leavers using the Gateway.
Update individuals working patterns and restrictions following receipt of Flexible Working Agreements.
Maintain and update skills and competencies within e-roster as directed by the E-roster Lead or ward/department leads.
Support the development of demand templates and lay these down according to the roster schedule for future roster periods.
Supporting the E-roster Manager with the preparation and finalisation of the payroll uploading process to ESR (Electronic Staff Records); including checking that all necessary rosters have been finalised, chasing up any outstanding areas and supporting any required adjustments.
About us
The Walton Centre
NHS Foundation Trust is the only NHS trust to hold dual accreditation for the
Investors in People we invest in people and we invest in wellbeing
standards and has been awarded Gold status for both. The
Walton Centre is a leader in the treatment and care of neurology and
neurosurgery, placing the patient and their family at the heart of everything
we do. As the only specialist hospital trust in the UK dedicated to providing
comprehensive neurology, neurosurgery, spinal and pain management services we
are proud to be rated as an Outstanding Trust by the Care Quality Commission
(CQC), and champion change throughout the field of neuroscience. Originally
formed in 1992, the Trust received Foundation Trust status in 2009.
With
around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and
18,000 inpatients each year. We have leading specialists and incredibly
dedicated staff delivering excellent clinical outcomes for brain, spinal and
neurological care nationally and internationally. Teams across our site in
Fazakerley, Liverpool, offer a world-class service in diagnosing and treating
injuries and illnesses affecting the brain, spine and peripheral nerves and
muscles, and in supporting people suffering from a wide range of long-term
neurological conditions.
Job description
Job responsibilities
Role Summary
The post holder will provide administration, maintenance, operational and system supportfor the Trust e-rostering system. They will develop a good understanding of the system configuration and the overarching policies and procedures that support the e-rostering function.
The post holder will be required to work independently without continuous direct supervision, seeking advice and support as appropriate from the E-roster Lead. They must maintain high data quality and confidentiality within all IT systems utilised.
Key Responsibilities
Support the day to day maintenance, operational support and administration of the Trust
e-rostering system including; HealthRoster, Employee Online (EOL), SafeCare and NHSPinterface
Provide support, guidance and low level training for staff on the use of HealthRoster, EOL,
SafeCare and NHSP interface (within own subject area).
Monitor and respond to e-roster queries in a thorough and timely manner.
Provide proactive and visible support to all users of the e-rostering system (and accompanying applications); responding to queries and working with users to problem solve and rectify issues where able or escalating to senior team members as necessary.
Generate and maintain user accounts and passwords as required.
To accurately process new starters, change of circumstances and leavers using the Gateway.
Update individuals working patterns and restrictions following receipt of Flexible Working Agreements.
Maintain and update skills and competencies within e-roster as directed by the E-roster Lead or ward/department leads.
Support the development of demand templates and lay these down according to the roster schedule for future roster periods.
Liaise with the Education Team to ensure students, and any other temporary staff, are added and removed in a timely manner.
Supporting the E-roster Lead with the preparation and finalisation of the payroll uploading process to ESR (Electronic Staff Records); including checking that all necessary rosters have been finalised, chasing up any outstanding areas and supporting any required adjustments.
Ensure processes are carried out in accordance with documented procedures, protocols and deadlines.
Act as a champion and promote the use of EOL, HealthRoster and SafeCare.
Assist in the configuration of systems as directed by the E-roster Lead.
Take an active part in the continued roll out of the system including supporting the
administrative processing in the data gathering exercises, building of new units and the implementation of safe staffing.
To extract various reports from the system to support monthly KPIs and ad hoc requests.
Contribute to the on-going maintenance of the e-rostering system within the Trust, including data integrity and data quality assurance.
Contribute to the on-going review and improvement of e-rostering operational processes.
Identify any areas of concern or non-compliance, providing supporting evidence where applicable, and escalate concerns to E-rostering Lead.
Work with the Eroster Lead to ensure all potential data quality issues within the e-rostering system are regularly reviewed and corrected.
Record and document any errors, faults or performance issues and escalate concerns to the E-roster Lead.
Ensure all e-roster documentation is kept up to date and communicated effectively as required e.g. updating guidance documents as directed, updating internet links and putting up posters.
Provide admin and clerical support to the Workforce Service Improvement Lead, including arranging meetings, circulation of agendas and papers, minute taking etc.
Undertake any other duties as allocated, which are commensurate with the grade and nature of the post.
Job description
Job responsibilities
Role Summary
The post holder will provide administration, maintenance, operational and system supportfor the Trust e-rostering system. They will develop a good understanding of the system configuration and the overarching policies and procedures that support the e-rostering function.
The post holder will be required to work independently without continuous direct supervision, seeking advice and support as appropriate from the E-roster Lead. They must maintain high data quality and confidentiality within all IT systems utilised.
Key Responsibilities
Support the day to day maintenance, operational support and administration of the Trust
e-rostering system including; HealthRoster, Employee Online (EOL), SafeCare and NHSPinterface
Provide support, guidance and low level training for staff on the use of HealthRoster, EOL,
SafeCare and NHSP interface (within own subject area).
Monitor and respond to e-roster queries in a thorough and timely manner.
Provide proactive and visible support to all users of the e-rostering system (and accompanying applications); responding to queries and working with users to problem solve and rectify issues where able or escalating to senior team members as necessary.
Generate and maintain user accounts and passwords as required.
To accurately process new starters, change of circumstances and leavers using the Gateway.
Update individuals working patterns and restrictions following receipt of Flexible Working Agreements.
Maintain and update skills and competencies within e-roster as directed by the E-roster Lead or ward/department leads.
Support the development of demand templates and lay these down according to the roster schedule for future roster periods.
Liaise with the Education Team to ensure students, and any other temporary staff, are added and removed in a timely manner.
Supporting the E-roster Lead with the preparation and finalisation of the payroll uploading process to ESR (Electronic Staff Records); including checking that all necessary rosters have been finalised, chasing up any outstanding areas and supporting any required adjustments.
Ensure processes are carried out in accordance with documented procedures, protocols and deadlines.
Act as a champion and promote the use of EOL, HealthRoster and SafeCare.
Assist in the configuration of systems as directed by the E-roster Lead.
Take an active part in the continued roll out of the system including supporting the
administrative processing in the data gathering exercises, building of new units and the implementation of safe staffing.
To extract various reports from the system to support monthly KPIs and ad hoc requests.
Contribute to the on-going maintenance of the e-rostering system within the Trust, including data integrity and data quality assurance.
Contribute to the on-going review and improvement of e-rostering operational processes.
Identify any areas of concern or non-compliance, providing supporting evidence where applicable, and escalate concerns to E-rostering Lead.
Work with the Eroster Lead to ensure all potential data quality issues within the e-rostering system are regularly reviewed and corrected.
Record and document any errors, faults or performance issues and escalate concerns to the E-roster Lead.
Ensure all e-roster documentation is kept up to date and communicated effectively as required e.g. updating guidance documents as directed, updating internet links and putting up posters.
Provide admin and clerical support to the Workforce Service Improvement Lead, including arranging meetings, circulation of agendas and papers, minute taking etc.
Undertake any other duties as allocated, which are commensurate with the grade and nature of the post.
Person Specification
Qualifications
Essential
- GCSE Maths, English and ICT 9-
- 4 (AC) or equivalent
- Expert knowledge of IT systems,
- to include the complete Microsoft
- Office Suite, particularly Excel.
Experience
Essential
- Experience of producing work
- which demands high levels of
- accuracy and attention to detail
- Previous experience maintaining
- and developing effective systems
- and processes.
- Previous administration
- experience
- Previous experience of working
- within a team
- Proven organisational skills
- Excellent written and verbal
- communication skills
- Excellent customer services skills
- Excellent attention to detail and
- an understanding of the
- importance of data quality
- Good analytical and numerical
- skills
- Ability to work on own initiative
- and prioritise own workload
- Ability to review and interpret
- data
- Ability to maintain and manage
- accurate records
- Able to cope with new and
- changing demands
- Self-motivated
- Proactive
- Problem solving approach
- Customer focused approach
- Ability to maintain strict
- confidentiality and act discretely.
Desirable
- Previous NHS experience
- Knowledge / previous
- experience of HealthRoster
- Knowledge / previous
- experience of ESR.
Person Specification
Qualifications
Essential
- GCSE Maths, English and ICT 9-
- 4 (AC) or equivalent
- Expert knowledge of IT systems,
- to include the complete Microsoft
- Office Suite, particularly Excel.
Experience
Essential
- Experience of producing work
- which demands high levels of
- accuracy and attention to detail
- Previous experience maintaining
- and developing effective systems
- and processes.
- Previous administration
- experience
- Previous experience of working
- within a team
- Proven organisational skills
- Excellent written and verbal
- communication skills
- Excellent customer services skills
- Excellent attention to detail and
- an understanding of the
- importance of data quality
- Good analytical and numerical
- skills
- Ability to work on own initiative
- and prioritise own workload
- Ability to review and interpret
- data
- Ability to maintain and manage
- accurate records
- Able to cope with new and
- changing demands
- Self-motivated
- Proactive
- Problem solving approach
- Customer focused approach
- Ability to maintain strict
- confidentiality and act discretely.
Desirable
- Previous NHS experience
- Knowledge / previous
- experience of HealthRoster
- Knowledge / previous
- experience of ESR.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
