Senior Estates and Facilities Manager

Job description

Job responsibilities

Role summary

This role will have direct responsibility for the delivery of estates and facilities services across the Walton Centre NHS Foundation Trust, working within the Estates and Facilities Department.

This will include the delivery of operational services to ensure they provide efficient and effective services and environment for all patient, visitors and staff.

The post holder will be responsible for reporting to the Estates and Facilities General Manager for the operation of all estates and facilities services within the Trusts properties. You will be confident in working outside your predominant discipline, adapting to change and local pressures as necessary, to deliver services to the Trust.

The post holder will be proficient in resource management skills and confident in providing management to the Trust estates and facilities teams as well as contractors. You will review labour resources on an on-going basis in line with current workload planning, financial funding and Trust HR and Workforce related policies.

Your will be responsible for, but not limited to, the following:

Hard and Soft FM services

Maintenance and repair of all building fabric

Water Management

Utilities

Engineering services

Compliance

Waste Management

Car Parking

Contracted out Soft Services provision

Linen services

Grounds and Gardens

You will be required to provide guidance and advice to all senior staff, as appropriate. This will include providing information on identified risks and to ensure appropriate remedial actions are in place.

You will be accountable for ensuring the Trusts facilities services are compliant with current legislation, relevant quality standards and associated Trust strategy and policies.

You will liaise with the wider Trust clinical and non-clinical services to ensure a co-ordinated and collaborative approach towards issues within the Trust.

You will be responsible for the implementation of departmental and Trust policies and procedures and developing a safe system of work.

You will be required to produce written assurance reports relating to estates and facilities activities.

Job Information

Technical

Ensure compliance with HTM, HBN, National cleaning Standards, as well as all other legislative standards with respect to the Trust facilities services.

Provide interpretation and guidance to senior staff relating to all aspects of estates and facilities.

Work with operational staff offering technical and management support.

Ensure that new techniques and innovative ideas are investigated to assist the Trust in becoming both, forward thinking and sustainable.

To undertake any necessary training to ensure capability in improved, Particularly, in relation to various Authorised Persons roles.

Participate in all Trust minor and major projects.

To provide cleaning expertise regarding infection prevention control, methodologies, products and equipment for all aspects of healthcare cleanliness.

To assist the estates and facilities general manager where required.

Management

Assist in the development of, and participate in, an in-house on-call rota that will provide a single point of contact for all out of hour Estates and Facilities emergencies, as required.

Management of the Trust estates and facilities workforce, offering advice, guidance and support, as required.

Contribute to the strategic planning role of the department and how this sits within the wider strategic vision of the Trust.

Management of any delegated budgetary control associated with revenue and capital expenditure for both maintenance and new work schemes respectively.

Advise on the renewal/replacement, procurement and management of any Trust wide service contracts for specialist services.

Planning annual training needs analysis for the estates and facilities team and working with Training and Development department to deliver requirements.

Ensure reports are delivered in a timely manner.

Ensure all necessary induction, appraisal, annual leave and sickness management are dealt with in a timely manner and in line with Trust policies.

Participate in any departmental re-structuring discussions.

Assist in the reviewing and creating new job descriptions that will be shared for scoring under Agenda for Change policy for all estates and facilities staff.

Participate in the recruitment process for all new estates and facilities roles, including senior management roles within the soft services provision.

Contractor Management

Management and control of facilities contractors on site, including those involved on service contracts, measured term and day-to-day works requests.

To ensure a robust contract and performance management assurance process is in place for the outsourced facilities services.

To ensure the contracted facilities services are delivered within the annual financial constraints including management of any contract variations and extra-to-contract costs.

To be accountable for the safe working of Trust estates and facilities contractors including regular assurance checks on the facilities contractors safe systems of work.

To ensure any contract renewals or retenders are managed efficiently without disruption of facilities service to the Trust

To ensure there is a robust process in place for contractors on site, both during their works and prior to their arrival.

Service Delivery

To ensure a robust assurance process is embedded within the Trust which will include regularly checking the performance of all cleaning, catering, security portering activities as well as maintenance standards.

To ensure regular attendance at, and reporting to, Trust committees and groups, as required, in order to update on the services performance against objectives, risks, incidents and opportunities for continuous improvement.

Risk

Reviewing risk assessments and method statements for on-site contractor activities and issuing permit to work, where required.

Undertake regular Health and Safety audits and reviews to ensure high standards of Health and Safety compliance are maintained by staff and contractors at all times.

To be able to work to and create Trust risk assessments, as necessary.

Ensure there is mechanisms to keep team members informed and engaged with health and safety matters.

Updating Trust policies as required following reviews.

To ensure COSHH risk assessments are reviewed and updated, where required.

CDP

Attendance of training courses for progression, updates and refreshers in the pursuit of Continual Professional Development.

Have the ability to understand the requirements for cleanliness within NHS buildings. Use of Hospital Technical Memoranda, Hospital Building Notes and other documents related to safe operation of Hospital building.

Have a good understanding of the workings of other trades in relationship to others.

General Duties

To undertake any other reasonable tasks and duties, as required by the job.

To have a flexible approach to work activities to enable their completion outside of normal working hours.

Any other duties within the Estates and Facilities function, which may be required by the Trust, within the scope of the individuals competence or as laid down in agreements between the Department of Health and any Trade Union, as appropriate.

Person Specification

Qualifications

Essential

• Educated to degree level in a related discipline or equivalent qualification and experience
• Evidence of continued professional development.

Desirable

• Recognised Health and safety qualification
• Project management qualification
• Membership of a relevant professional body.

Other

Essential

• Confident communicator, capable of liaising at a technical level with external consultants and non-technical internal clients/customers
• Able to lead by providing a good example and practice
• Ability to deal with and resolve conflicts, disputes and disappointments
• Flexible work ethos and prepared to participate in manager on call scheme.
• To have a professional approach in discharging duties
• To present a smart and tidy appearance
• To be sensitive to patient dignity and privac.
• To possess an ability to prioritise tasks.
• To be able to accommodate frequent interruptions/disruption and recover concentration
• To possess the willingness to develop additional skills to assist the Trust
• To work within the ethos encompassing the Walton Way values; Dignity, Pride, Caring, Openness and Respect.

Experience

Essential

• Extensive knowledge and experience of all aspects of estates and facilities services within a Healthcare environment
• Conversant with the requirement and use of all relevant HTM, HBN and National standards of Healthcare Cleanliness 2021
• Proven record of successfully managing diverse teams within a healthcare environment
• Understanding of confidentiality and Information Governance
• Knowledge of health and safety practice relevant to healthcare estates and facilities industry, including COSHH
• Computer literate and fluent with all Microsoft packages and Autocad
• Able to interpret and analyses technical results to assist in financial planning
• Capable of undertaking risk assessments to ensure risks are known and managed
• Possession of good judgemental and analytical skills
• Experience of reviewing and updating Trust policy and procedure documentation, including safe systems of work
• Experience in departmental budgetary control
• Experience in undertaking external reporting processes, e.g. ERIC, PLACE, PAM et al
• Excellent inter-personal and communications skills.

Desirable

• Authorised person status for various estates related functions, eg. Water, electrical, ventilation, medical gases, etc.
• Experience in the application of HR processes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Walton Centre NHS Foundation Trust

Address

The Walton Centre

Lower Lane

Liverpool

L9 7LJ

Employer's website

https://www.thewaltoncentre.nhs.uk/ (Opens in a new tab)