The Walton Centre NHS Foundation Trust

Data Quality Assistant

The closing date is 26 February 2026

Job summary

We have an exciting opportunity to join The Walton Centre as a Data Quality Assistant

The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an 'Outstanding' Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience.

Main duties of the job

Play an active role in ensuring data is collected in an accurate, timely, consistent way and that complete information is recorded within our systems. Undertake audits, to monitor and ensure the quality of patient demographic and hospital activity data. Work with Services as required and the wider information team to identify areas of non-compliance on patient-based information system to resolve these to ensure compliance with national standards with the staff responsible.

About us

The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.

With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.

Details

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

160-7725709

Job locations

The Sid Watkins Building, The Walton Centre NHS Foundation Trust.

Lower Lane

Fazakerley

L9 7LJ


Job description

Job responsibilities

To help identify any Data Quality issues in order to understand the problem and support solutions that work not just for clinical purposes but to ensure that the Service are able to be reported and billed correctly.

Monitor and ensure the accuracy and quality of data on elective admissions, outpatient attendances, diagnostics, inpatients and outpatient waiting lists for the Trust.

Investigate data quality issues, understand reasons for these and make recommendations to rectify.

Regularly present data quality information for each specialty highlighting any issues, areas of concern or share good practice

Promote strong data quality across the organisation by working closely with services to implement best practice and reduce opportunity for errors or poor recording

Conduct route cause analysis where data quality issues exist and work with data owners to resolve issues

Monitor the Data Quality Maturity Index and develop solutions to improve data completeness and accuracy

Monitor data quality reports produced by the Department of Health and the Secondary Uses Service

Have a working knowledge of information standards and definitions as described in the NHS Data Manual and Dictionary. Also to liaise with the appropriate NHS Information Authority to ensure that the data held on Trust systems and reports produced using this data adheres to central guidance

Represent Data Quality in meetings as required

Provide data quality feedback to managers within services and offer remedial training on a regular basis

Work with Information staff to provide data quality performance indicators for managers and sub committees of the Board

Assist with the requirements of the Data Security & Protection Toolkit for Data Quality sections.

Support Information staff in the development and implementation of future information requirements, particularly in relation to those requirements, regarding Data Quality

To be responsible for creating a proactive user support environment, with an emphasis on effective delivery and the creation of a culture based on excellent customer service

To assist in the development and implementation of technological solutions to support clinicians in delivering patient care and meeting national data collection requirements where needed, ensuring all systems have undergone a process of testing and acceptance before live commissioning

Support the organisation through the provision of information analysis provided through information skills.

Respond quickly and efficiently to ad hoc information requests, ensuring work produced meets users needs and expectations and is fully reconcilable to all information sources

Provide advice and support for data quality related questions

Ensure information outputs are accurate, fit for purpose, delivered to time and follow the agreed development methodology with full written documentation

Promote use of the organisations single point of access for Data and Information and best practice for data use.

Job description

Job responsibilities

To help identify any Data Quality issues in order to understand the problem and support solutions that work not just for clinical purposes but to ensure that the Service are able to be reported and billed correctly.

Monitor and ensure the accuracy and quality of data on elective admissions, outpatient attendances, diagnostics, inpatients and outpatient waiting lists for the Trust.

Investigate data quality issues, understand reasons for these and make recommendations to rectify.

Regularly present data quality information for each specialty highlighting any issues, areas of concern or share good practice

Promote strong data quality across the organisation by working closely with services to implement best practice and reduce opportunity for errors or poor recording

Conduct route cause analysis where data quality issues exist and work with data owners to resolve issues

Monitor the Data Quality Maturity Index and develop solutions to improve data completeness and accuracy

Monitor data quality reports produced by the Department of Health and the Secondary Uses Service

Have a working knowledge of information standards and definitions as described in the NHS Data Manual and Dictionary. Also to liaise with the appropriate NHS Information Authority to ensure that the data held on Trust systems and reports produced using this data adheres to central guidance

Represent Data Quality in meetings as required

Provide data quality feedback to managers within services and offer remedial training on a regular basis

Work with Information staff to provide data quality performance indicators for managers and sub committees of the Board

Assist with the requirements of the Data Security & Protection Toolkit for Data Quality sections.

Support Information staff in the development and implementation of future information requirements, particularly in relation to those requirements, regarding Data Quality

To be responsible for creating a proactive user support environment, with an emphasis on effective delivery and the creation of a culture based on excellent customer service

To assist in the development and implementation of technological solutions to support clinicians in delivering patient care and meeting national data collection requirements where needed, ensuring all systems have undergone a process of testing and acceptance before live commissioning

Support the organisation through the provision of information analysis provided through information skills.

Respond quickly and efficiently to ad hoc information requests, ensuring work produced meets users needs and expectations and is fully reconcilable to all information sources

Provide advice and support for data quality related questions

Ensure information outputs are accurate, fit for purpose, delivered to time and follow the agreed development methodology with full written documentation

Promote use of the organisations single point of access for Data and Information and best practice for data use.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • ECDL certificate or equivalent
  • NVQ level 4 or equivalent experience

Desirable

  • Prince 2 Foundation or equivalent

Knowledge and Experience

Essential

  • Experience in an acute NHS Trust.
  • Experienced iCS PAS user.
  • Experience of accurate and timely data entry and producing reports.
  • Data Quality Experience and Data Standards Knowledge.
  • Knowledge of Hospital procedures.
  • Sound understanding of Information Governance including Data Protection and Confidentiality.
  • Awareness of the NHS Information Strategy
  • Time management skills.
  • Proven ability to achieve deadlines.
  • Excellent communication skills.
  • Ability to communicate complex information at all levels
  • Ability to analyse complex data.
  • Excellent IT skills
  • High-level Problem-Solving Skills

Desirable

  • Importing & Presenting data using Microsoft Excel and Word.
  • Knowledge of Patient Access targets.
  • Knowledge of C&B system
  • Knowledge of HR Policies and Procedures.
  • Experience of dealing with suppliers and other agencies
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • ECDL certificate or equivalent
  • NVQ level 4 or equivalent experience

Desirable

  • Prince 2 Foundation or equivalent

Knowledge and Experience

Essential

  • Experience in an acute NHS Trust.
  • Experienced iCS PAS user.
  • Experience of accurate and timely data entry and producing reports.
  • Data Quality Experience and Data Standards Knowledge.
  • Knowledge of Hospital procedures.
  • Sound understanding of Information Governance including Data Protection and Confidentiality.
  • Awareness of the NHS Information Strategy
  • Time management skills.
  • Proven ability to achieve deadlines.
  • Excellent communication skills.
  • Ability to communicate complex information at all levels
  • Ability to analyse complex data.
  • Excellent IT skills
  • High-level Problem-Solving Skills

Desirable

  • Importing & Presenting data using Microsoft Excel and Word.
  • Knowledge of Patient Access targets.
  • Knowledge of C&B system
  • Knowledge of HR Policies and Procedures.
  • Experience of dealing with suppliers and other agencies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Walton Centre NHS Foundation Trust

Address

The Sid Watkins Building, The Walton Centre NHS Foundation Trust.

Lower Lane

Fazakerley

L9 7LJ


Employer's website

https://www.thewaltoncentre.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Walton Centre NHS Foundation Trust

Address

The Sid Watkins Building, The Walton Centre NHS Foundation Trust.

Lower Lane

Fazakerley

L9 7LJ


Employer's website

https://www.thewaltoncentre.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Information and BI

Andrew Sharrock

andrew.sharrock1@nhs.net

Details

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

160-7725709

Job locations

The Sid Watkins Building, The Walton Centre NHS Foundation Trust.

Lower Lane

Fazakerley

L9 7LJ


Supporting documents

Privacy notice

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