The Walton Centre NHS Foundation Trust

Health Records Clerk

The closing date is 22 January 2026

Job summary

As part of the Health Records team, you will be responsible for providing an efficient, timely and responsive health records service to the Trust external stakeholders in order to support a high standard of clinical care to the patients. Delivering safe and efficient patient care depends on having high quality patient records and, therefore, the right information available when clinical decisions are made. As part of the Health Records team the post holder will be responsible for providing an efficient, timely and responsive health records service to the Trust and external stakeholders, in order to support a high standard of clinical care to the patients.

Main duties of the job

KEY DUTIES

Retrieving health records from clinical and non-clinical areas, departments and other Hospitals, for clinic preparation purposes, emergency admissions, and to meet requests from other departments.

Provide health records in a responsive and timely manner to departments throughout the Trust and to other hospitals as required.

File health records in the scanning facility preparation area correctly in accordance with Health Records operational procedures.

Prepare documents within each health record in readiness for electronic scanning following operational procedure.

Produce barcode sheets for each health record to be electronically scanned.

Clean, test and calibrate scanners before use each day.

Scan health records following departmental procedures and to BS 1008 standards.

Quality assures health records following departmental procedures.

Destroy the contents of health records following departmental procedures.

Print previously scanned health records.

Access and update information using the Trust's PAS system.

Ensure all health records are tracked using the relevant system.

Prepare health records for Outpatient Clinics ensuring procedure for preparing health record is followed.

Deal appropriately with all enquiries and requests, via telephone and e-mail and escalate as necessary.

About us

The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.

With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.

Details

Date posted

09 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Fixed term

Duration

3 years

Working pattern

Full-time

Reference number

160-7532543

Job locations

The Walton Centre NHS Foundation Trust

Lower Lane

Liverpool

L9 7LJ


Job description

Job responsibilities

Role summary

As part of the Health Records team, you will be responsible for providing an efficient, timely and responsive health records service to the Trust external stakeholders in order to support a high standard of clinical care to the patients. Delivering safe and efficient patient care depends on having high quality patient records and, therefore, the right information available when clinical decisions are made. As part of the Health Records team the post holder will be responsible for providing an efficient, timely and responsive health records service to the Trust and external stakeholders, in order to support a high standard of clinical care to the patients.

Principle Relationships

Health Records staff, Secretariat staff, OPD staff

Key responsibilities

KEY DUTIES

Retrieving health records from clinical and non-clinical areas, departments and other Hospitals, for clinic preparation purposes, emergency admissions, and to meet requests from other departments.

Provide health records in a responsive and timely manner to departments throughout the Trust and to other hospitals as required.

File health records in the scanning facility preparation area correctly in accordance with Health Records operational procedures.

Prepare documents within each health record in readiness for electronic scanning following operational procedure.

Produce barcode sheets for each health record to be electronically scanned.

Clean, test and calibrate scanners before use each day.

Scan health records following departmental procedures and to BS 1008 standards.

Quality assures health records following departmental procedures.

Destroy the contents of health records following departmental procedures.

Print previously scanned health records.

Access and update information using the Trusts PAS system.

Ensure all health records are tracked using the relevant system.

Prepare health records for Outpatient Clinics ensuring procedure for preparing health record is followed.

Deal appropriately with all enquiries and requests, via telephone and e-mail and escalate as necessary.

Job description

Job responsibilities

Role summary

As part of the Health Records team, you will be responsible for providing an efficient, timely and responsive health records service to the Trust external stakeholders in order to support a high standard of clinical care to the patients. Delivering safe and efficient patient care depends on having high quality patient records and, therefore, the right information available when clinical decisions are made. As part of the Health Records team the post holder will be responsible for providing an efficient, timely and responsive health records service to the Trust and external stakeholders, in order to support a high standard of clinical care to the patients.

Principle Relationships

Health Records staff, Secretariat staff, OPD staff

Key responsibilities

KEY DUTIES

Retrieving health records from clinical and non-clinical areas, departments and other Hospitals, for clinic preparation purposes, emergency admissions, and to meet requests from other departments.

Provide health records in a responsive and timely manner to departments throughout the Trust and to other hospitals as required.

File health records in the scanning facility preparation area correctly in accordance with Health Records operational procedures.

Prepare documents within each health record in readiness for electronic scanning following operational procedure.

Produce barcode sheets for each health record to be electronically scanned.

Clean, test and calibrate scanners before use each day.

Scan health records following departmental procedures and to BS 1008 standards.

Quality assures health records following departmental procedures.

Destroy the contents of health records following departmental procedures.

Print previously scanned health records.

Access and update information using the Trusts PAS system.

Ensure all health records are tracked using the relevant system.

Prepare health records for Outpatient Clinics ensuring procedure for preparing health record is followed.

Deal appropriately with all enquiries and requests, via telephone and e-mail and escalate as necessary.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • ECDL certificate or equivalent
  • NVQ level 3 or equivalent experience.

Knowledge and Experience

Essential

  • Experience of working in an acute hospital setting.
  • Previously worked in administrative role without the need for direct supervision
  • Experience of accurate and timely data entry

Desirable

  • Experienced iCS PAS user.
  • Experience working in a Medical Records dept.

Skills & Attributes

Essential

  • IT literate
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • ECDL certificate or equivalent
  • NVQ level 3 or equivalent experience.

Knowledge and Experience

Essential

  • Experience of working in an acute hospital setting.
  • Previously worked in administrative role without the need for direct supervision
  • Experience of accurate and timely data entry

Desirable

  • Experienced iCS PAS user.
  • Experience working in a Medical Records dept.

Skills & Attributes

Essential

  • IT literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Walton Centre NHS Foundation Trust

Address

The Walton Centre NHS Foundation Trust

Lower Lane

Liverpool

L9 7LJ


Employer's website

https://www.thewaltoncentre.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Walton Centre NHS Foundation Trust

Address

The Walton Centre NHS Foundation Trust

Lower Lane

Liverpool

L9 7LJ


Employer's website

https://www.thewaltoncentre.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Health Records - Team Leader

Joseph Molyneux

joseph.molyneux1@nhs.net

01515564140

Details

Date posted

09 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Fixed term

Duration

3 years

Working pattern

Full-time

Reference number

160-7532543

Job locations

The Walton Centre NHS Foundation Trust

Lower Lane

Liverpool

L9 7LJ


Supporting documents

Privacy notice

The Walton Centre NHS Foundation Trust's privacy notice (opens in a new tab)