Job summary
We are looking for a team leader to manage the Personal Assistants to the Executive Directors at The Walton Centre and deliver the highest-level of support to the Chair and Chief Executive. This person needs to be flexible, an excellent communicator and committed to working to a high standard while maintaining confidentiality at all times.
We are looking for someone who knows how to get the best out of people and understands and has experience of what is required to manage a team. You will also need to support some formal meetings so experience of writing minutes and organising and supporting decision-making meetings is essential.
Main duties of the job
To manage the Executive Personal Assistant team and the operational functions within the Executive Office to provide comprehensive personal assistant/secretarial and organisational support to the Executive Directors and their Deputies to ensure the efficient operation of their portfolios. To also provide personal assistant support to assigned Executive Directors and their Deputies.
To be an effective communication link between senior internal and external stakeholders. It is essential that the post holder is conscientious, meticulous and can act with autonomy and is confident in engaging and communicating to a high standard, while maintaining confidentiality at all times.
Dealing promptly with complex internal and external issues including enquiries and complaints as appropriate, using initiative to both identify the elements of the matter and problem solve where appropriate.
To be responsible for planning the cycle of business, compiling agendas and required papers for formal committees and groups including the recording and distributing of minutes and action trackers ensuring actions are completed in a timely manner.
About us
The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.
With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.
Job description
Job responsibilities
Please see the job description and person specification document for detailed information about the job description for this vacancy.
Job description
Job responsibilities
Please see the job description and person specification document for detailed information about the job description for this vacancy.
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent experience
- ECDL qualification or equivalent
- Evidence of continuous professional development
Desirable
- RSA III
- Shorthand qualification
- Management qualification
Knowledge & Skills
Essential
- A successful track record in corporate governance/ senior administration/ PA
- Working under pressure in a busy environment
- Working with senior leaders e.g. Chairs, NonExecutive Directors, Executive Directors
- Writing high quality meeting minutes
- Supporting projects on a regular basis
- Dealing with confidential items and communicating them appropriately
- Producing reports/letters
- Maintaining accurate electronic and manual files
- Liaising with internal and external contacts effectively, politely and confidently
Desirable
- Experience of working within a NHS/ health care environment
- Support of Board level Committees
- Taking and producing minutes at Board level
- Line Management of a team
Skills & Attributes
Essential
- Excellent organiser and prioritiser of work to tight deadlines
- Able to work effectively as part of a team
- Able to develop good working relationships with internal and external stakeholders
- Proven ability to meet deadlines
- Evidence of working autonomously
- Able to take actions when appropriate, using own initiative and judgement
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent experience
- ECDL qualification or equivalent
- Evidence of continuous professional development
Desirable
- RSA III
- Shorthand qualification
- Management qualification
Knowledge & Skills
Essential
- A successful track record in corporate governance/ senior administration/ PA
- Working under pressure in a busy environment
- Working with senior leaders e.g. Chairs, NonExecutive Directors, Executive Directors
- Writing high quality meeting minutes
- Supporting projects on a regular basis
- Dealing with confidential items and communicating them appropriately
- Producing reports/letters
- Maintaining accurate electronic and manual files
- Liaising with internal and external contacts effectively, politely and confidently
Desirable
- Experience of working within a NHS/ health care environment
- Support of Board level Committees
- Taking and producing minutes at Board level
- Line Management of a team
Skills & Attributes
Essential
- Excellent organiser and prioritiser of work to tight deadlines
- Able to work effectively as part of a team
- Able to develop good working relationships with internal and external stakeholders
- Proven ability to meet deadlines
- Evidence of working autonomously
- Able to take actions when appropriate, using own initiative and judgement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
