Job summary
To provide clinical support to the senior sonographers, sonographers, radiographers and patients within the Imaging department. To ensure safe working and high standards of care.
Main duties of the job
- Enter and retrieve data in Imaging computer systems Meditech and CRIS
- Receive patients in a courteous and friendly manner
- Keep patients informed of progress of clinics and assist in monitoring start, finish and waiting times
- Assist all staff during clinical procedures, as required, ensuring patient's dignity and privacy are respected, and safety is maintained
- Ensure the patient has been given relevant information and understands what they have been told. Refer to clinical staff if there are any queries relating to patient or clinic
- Forward requests for investigations to the correct departments
- Ensure that rooms are left tidy and clean after each clinic
- To assist in maintaining the cleanliness and tidiness of clinic environment and safe disposal of soiled equipment and linen
- To be able to deal with distressed patients and relatives e.g. patients who may have received bad news.
- To use the hospitals computer systems
- To use computerised systems when dealing with patients in accordance with the data protection policy.
- To operate office machinery in an appropriate manner as required e.g. photocopiers, faxes, printers, PCs and shredders
- Assist in the production of obstetric GROW charts
- Perform departmental cleaning audits and comfort checks
- Order and organise stock for the department
About us
Liverpool Women's NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes usthe specialist health provider of choice in Europe for women, babies and families.
We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.
The Trust is constantly innovating and evolving it's services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.
Check out why Liverpool Women's NHS Foundation Trust is a great place to work using the links below:
Video: https://vimeo.com/556197652
Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf
Job description
Job responsibilities
- To act as a chaperone to sonographers and other clinicians during clinical examinations.
- To liase with staff from other departments to ensure patients have a smooth care pathway
- To answer telephone calls in a courteous and confident manner and take messages as required
- Report any faulty equipment or low stock levels to appropriate personnel
- Conduct oneself in a professional manner and ensure appearance is neat, tidy and presentable at all times
- Respect confidentiality
- Adhere to Trust policies procedures and standards
- Ensure good communication with all staff and other departments
- To work as a team member
- To maintain tidiness of all areas to ensure safety of staff, patients and visitors
- To attend essential mandatory training sessions and to keep updated on the hospitals IT systems
Job description
Job responsibilities
- To act as a chaperone to sonographers and other clinicians during clinical examinations.
- To liase with staff from other departments to ensure patients have a smooth care pathway
- To answer telephone calls in a courteous and confident manner and take messages as required
- Report any faulty equipment or low stock levels to appropriate personnel
- Conduct oneself in a professional manner and ensure appearance is neat, tidy and presentable at all times
- Respect confidentiality
- Adhere to Trust policies procedures and standards
- Ensure good communication with all staff and other departments
- To work as a team member
- To maintain tidiness of all areas to ensure safety of staff, patients and visitors
- To attend essential mandatory training sessions and to keep updated on the hospitals IT systems
Person Specification
Qualification & Learning
Essential
- NVQ Level II or equivalent experience
- Good Basic Education
- Evidence of Professional / Vocational Development
Desirable
- Prepared to undertake training to gain competencies relevant to the role.
Experience
Desirable
- Demonstrative experience in a similar role in a caring profession
- Ability to prioritise workload/tasks
Peronal Attributes
Essential
- Good Communicator
- Self Confidence
- Good Time Keeper
- Commitment to Role & Service Development
- Professional, Caring and Considerate
- Willing and able to participate in any out-of-hours services
- Ability to work within a busy demanding environment
- Motivated to complete routine tasks e.g. cleaning
Desirable
- Ability to work as part of a team
Skills, Knowledge & Aptitudes
Essential
- Prepared to undertake Personal Development & Training
- Understanding of Confidentiality
- Understands and complies with importance of keeping accurate records
Desirable
- Demonstrates safe practice in handling equipment
- Ability to recognize equipment faults & failures and report accordingly
Special requirements
Essential
Person Specification
Qualification & Learning
Essential
- NVQ Level II or equivalent experience
- Good Basic Education
- Evidence of Professional / Vocational Development
Desirable
- Prepared to undertake training to gain competencies relevant to the role.
Experience
Desirable
- Demonstrative experience in a similar role in a caring profession
- Ability to prioritise workload/tasks
Peronal Attributes
Essential
- Good Communicator
- Self Confidence
- Good Time Keeper
- Commitment to Role & Service Development
- Professional, Caring and Considerate
- Willing and able to participate in any out-of-hours services
- Ability to work within a busy demanding environment
- Motivated to complete routine tasks e.g. cleaning
Desirable
- Ability to work as part of a team
Skills, Knowledge & Aptitudes
Essential
- Prepared to undertake Personal Development & Training
- Understanding of Confidentiality
- Understands and complies with importance of keeping accurate records
Desirable
- Demonstrates safe practice in handling equipment
- Ability to recognize equipment faults & failures and report accordingly
Special requirements
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
