Community Maternity Support Worker

Liverpool Women's NHS Foundation Trust

Information:

This job is now closed

Job summary

We are looking for enthusiastic, motivated Community Maternity Support Workers to join our existing team. You will be part of the Community and Continuity of Care teams . The successful applicants will need to be flexible and adaptable, working weekends and bank holidays. The shifts will be predominantly short shifts.

The Community Maternity Support Worker (MSW) will work as a member of the Midwifery Team in the delivery of safe care to women and their babies, within the Hospital & Community setting.

Main duties of the job

The MSW will carry out a defined range of duties delegated by the registered member of the multidisciplinary team. They will work with minimal supervision and use their initiative, on a frequent basis to assist in the planning, delivery, evaluation and implementation of agreed programmes of care which will involve direct care to women, their partners and babies.

The post holder will ensure that women and babies receive safe, individualised and effective standards of care by following care plans as directed by the registered Midwife and will report any concerns or changes in the condition of the woman and baby appropriately.

Duties and responsibilities for the role will be discussed and agreed on a daily basis with the midwife in charge with communication channels open throughout the day for further advice and support.

The MSW will provide day to day admin and organisational support to the team of midwives they work with.

About us

Liverpool Women's NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes usthe specialist health provider of choice in Europe for women, babies and families.

We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.

The Trust is constantly innovating and evolving it's services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.

Check out why Liverpool Women's NHS Foundation Trust is a great place to work using the links below:

Video: https://vimeo.com/556197652

Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf

Date posted

16 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

159-LWH-127-24

Job locations

LWH

Crown Street

Liverpool

L8 7SS


Job description

Job responsibilities

Post Title: Community Maternity Support Worker

Band: 3

Accountable To: Community Team Manager /Community Matron

Department: Commencing in Community- Rotational across Maternity

Base: Liverpool Womens NHS Foundation Trust

Role

To support midwives to ensure all women receive optimum care.

To implement a plan of care devised by a midwife, to pregnant women, postnatal women and new born babies, within the hospital setting (the level of responsibility for which will depend on the competence of the individual andthe discretion of the supervising midwife).

Perform a range of delegated patient duties including the recording of patientDetails.

Job Purpose

The scope of the practice of Maternity Support Workers is formally set out by theRoyal College of Midwives in their document The roles and responsibilities ofMSWs RCM Position Statement 2010. They are directly transcribed into this JobDescription.

Key Responsibilities and Duties

To provide support wherever the need is greatest within the community setting,acting autonomously in the delivery of patient care. Support includes:

Care and support of women, babies and their families

Developing positive relationships with families, parents and carers

Supporting new mothers in the care of their new born babies, including the provision of emotional and physical care within the postnatal period.

Supporting individuals during and following clinical/therapeutic activities.

Support individuals who are distressed.

Support professional advice to help parents interact with and take care of theirnewly born baby/babies.

Supporting Breastfeeding mothers and babies.

Providing individual support to vulnerable mothers and families

Manage and organise time and activities to support and meet the needs ofindividuals.

To promote health and wellbeing of mother and baby through parent education and health promotion.

To empower women and their families to make their own decisions abouthealth and choices.

Clinical Responsibilities

To undertake safe phlebotomy practice as requested by the midwife onpregnant and post natal patients.

Work autonomously performing blood sample procedures including Glucose Tolerance Testing.

At the request of the midwife, perform and record physiological measurements within the remit of the MSW role and report accurately to themidwife, the assessment undertaken.

Obtaining samples at the request of a midwife, including wound swabs, eyeswabs, urine specimens, MRSA swabs, stool samples and sputumspecimens.

To perform new born blood spot on babies between day 5 and 7 with informedconsent from the parents.

To weigh new born babies as per guideline and calculate % weight loss.

Discuss all deviations from normal with a Registered Midwife who will adviseon plan for further management.

To undertake flu immunisations on pregnant women during flu vaccination season after relevant training.

Communication

To communicate with relevant professionals in statutory and non-statutoryorganisations, using clear written and verbal means of communication.

To ensure records are legible, accurate, contemporaneous, signed, dated andare maintained in accordance with Nursing Midwifery Council (NMC)guidelines and Trust Policy on Record Keeping.

To communicate with women and their families in a sensitive manner and toliaise with other professionals to meet the womens identified needs.

To utilise effective systems of communication to ensure continuity of careacross the community and hospital setting.

To use interpreters as needed, to enable families with English as a secondlanguage and those with sensory impairment to access the service.

To be able to communicate complex and sensitive information in anunderstandable format to women, their families and other professionals.

Leadership, Management and Team Working.

To implement and evaluate patient care by following agreed plans, policies,procedures and clinical guidelines including the delivery of specified activitieswhich are agreed for the job role/purpose.

Contribute and participate effectively in team meetings and meetings withother agencies.

Contribute to the team working and planning of care in the childrens centres areas.

Contribute to the development of networks with other organisations.

Contribute to the development new ways of providing services that promoteparental participation and ownership.

Safeguarding Children.

To work with parents to promote positive parenting in order to prevent childmaltreatment.

To support the implementation of the child protection plans in collaborationwith other health and social service professionals.

To support the contribution of the skill mix team to child protection practiceTo support vulnerable women and their families through the provision ofappropriate community services.

To share information on a need-to-know basis with all relevant agencies Public Health and Health Promotion.

Contribute to the proactive development, implementation and the monitoring ofpublic health and health promotion activities including own clinical work, work ofteam and empowering the local community in accordance with local andnational plans.

Works with members of the team to reducing health inequalities, addressing particular needs of communities, who are likely to achieve poor outcomes.

Contribute to the provision of up-to-date information, education and supportfor parents as in the provision of parenting classes in partnership with otherprofessionals

Contribute to the development of strategies with key agencies and parents todeliver the health promotion advice e.g. smoking cessation, post nataldepression etc.

Liaises with other agencies for the provision of client care.

Ensures services provided are based on clear evidence to meet identifiedneeds.

Contribute to the development of a notification and referral system so that allfamilies are signposted to appropriate services.

Contribute to the establishment of systems for review of progress in meetingtargets and objectives.

Contribute to the provision of reports as requested by the Community Coordinator and the Community Matron Working Collaboratively.

Supports the leadership and development of the midwifery teams so that theyare able to function effectively.

Ensures effective communication systems in place to support communitydevelopment initiatives.

Participates in collaborative activity with other partners and agencies toimprove and develop service delivery using an evaluative tool.

Develops and sustains effective working relationships with other professionalsand agencies.

Being Accountable.

Works to relevant inter-agency guidance and policy.

Plans own work to make most effective use of time.

Records observations and activities as required by record keeping policy.

Maintains client confidentiality.

Recognises limits to own ability and role.

Participates in research and the development of audit tools.

Contributes to the development and evaluation of policies, standards and

guidelines.

Ensures self and team adhere to Trust wide policies, indirectly related to clientcare e.g. storage of records where appropriate.

Respect Diversity and Equity.

Treats all clients and colleagues with dignity and respect.

Takes account of differences when planning and implementing care for

community groups.

Ensures all staff are able to respect diversity and equity and takes account of differences in assessment, planning and implementing care.

Ensures self and staff adhere to equal opportunities framework and policy.

Ensure all clients have equitable access to assessment, care planning andservice delivery.

Professional Development of Self.

Maintains own personal portfolio and records of achievement.

Works through and achieves competencies required for the role/job purposewithin a specified time frame.

Skills and Knowledge

To undertake procedures as directed by a midwife after successfully.

completing an Accredited NVQ 3 (or equivalent) programme in Maternity Care.

Develop own skills and knowledge and contribute to the development ofothers including supporting future MSWs in training.

To assume responsibility for and make arrangements to participate in on-sitetraining programmes and ensure compliance with the training requirements ofthe Trust and Maternity Department.

To ensure annual appraisal undertaken with reference to Trust objectives and the Nursing & Midwifery Strategy.

To undertake Flu immunisation training.

Personal Attributes

Friendly ,empathetic, ability to communicate at all levels.

Able to work effectively within a team situation.

Car driver

Ability to work without direct supervision.

Manage own time and work effectively to meet objectives.

Problem solving.

Takes responsibility for problem solving, while seeking help when needed.

Empowering and challenging.

Enables colleagues and service users to feel empowered to take action andself-responsibility.

Challenges own and others practice, behaviours and beliefs in ways thatfacilitate change and improve services.

This job description is an outline of the duties to be performed and will be reviewedand altered in light of the changing needs of the service.

The post-holder must comply with all Trust policies and procedures and attend allnecessary mandatory training.

Job description

Job responsibilities

Post Title: Community Maternity Support Worker

Band: 3

Accountable To: Community Team Manager /Community Matron

Department: Commencing in Community- Rotational across Maternity

Base: Liverpool Womens NHS Foundation Trust

Role

To support midwives to ensure all women receive optimum care.

To implement a plan of care devised by a midwife, to pregnant women, postnatal women and new born babies, within the hospital setting (the level of responsibility for which will depend on the competence of the individual andthe discretion of the supervising midwife).

Perform a range of delegated patient duties including the recording of patientDetails.

Job Purpose

The scope of the practice of Maternity Support Workers is formally set out by theRoyal College of Midwives in their document The roles and responsibilities ofMSWs RCM Position Statement 2010. They are directly transcribed into this JobDescription.

Key Responsibilities and Duties

To provide support wherever the need is greatest within the community setting,acting autonomously in the delivery of patient care. Support includes:

Care and support of women, babies and their families

Developing positive relationships with families, parents and carers

Supporting new mothers in the care of their new born babies, including the provision of emotional and physical care within the postnatal period.

Supporting individuals during and following clinical/therapeutic activities.

Support individuals who are distressed.

Support professional advice to help parents interact with and take care of theirnewly born baby/babies.

Supporting Breastfeeding mothers and babies.

Providing individual support to vulnerable mothers and families

Manage and organise time and activities to support and meet the needs ofindividuals.

To promote health and wellbeing of mother and baby through parent education and health promotion.

To empower women and their families to make their own decisions abouthealth and choices.

Clinical Responsibilities

To undertake safe phlebotomy practice as requested by the midwife onpregnant and post natal patients.

Work autonomously performing blood sample procedures including Glucose Tolerance Testing.

At the request of the midwife, perform and record physiological measurements within the remit of the MSW role and report accurately to themidwife, the assessment undertaken.

Obtaining samples at the request of a midwife, including wound swabs, eyeswabs, urine specimens, MRSA swabs, stool samples and sputumspecimens.

To perform new born blood spot on babies between day 5 and 7 with informedconsent from the parents.

To weigh new born babies as per guideline and calculate % weight loss.

Discuss all deviations from normal with a Registered Midwife who will adviseon plan for further management.

To undertake flu immunisations on pregnant women during flu vaccination season after relevant training.

Communication

To communicate with relevant professionals in statutory and non-statutoryorganisations, using clear written and verbal means of communication.

To ensure records are legible, accurate, contemporaneous, signed, dated andare maintained in accordance with Nursing Midwifery Council (NMC)guidelines and Trust Policy on Record Keeping.

To communicate with women and their families in a sensitive manner and toliaise with other professionals to meet the womens identified needs.

To utilise effective systems of communication to ensure continuity of careacross the community and hospital setting.

To use interpreters as needed, to enable families with English as a secondlanguage and those with sensory impairment to access the service.

To be able to communicate complex and sensitive information in anunderstandable format to women, their families and other professionals.

Leadership, Management and Team Working.

To implement and evaluate patient care by following agreed plans, policies,procedures and clinical guidelines including the delivery of specified activitieswhich are agreed for the job role/purpose.

Contribute and participate effectively in team meetings and meetings withother agencies.

Contribute to the team working and planning of care in the childrens centres areas.

Contribute to the development of networks with other organisations.

Contribute to the development new ways of providing services that promoteparental participation and ownership.

Safeguarding Children.

To work with parents to promote positive parenting in order to prevent childmaltreatment.

To support the implementation of the child protection plans in collaborationwith other health and social service professionals.

To support the contribution of the skill mix team to child protection practiceTo support vulnerable women and their families through the provision ofappropriate community services.

To share information on a need-to-know basis with all relevant agencies Public Health and Health Promotion.

Contribute to the proactive development, implementation and the monitoring ofpublic health and health promotion activities including own clinical work, work ofteam and empowering the local community in accordance with local andnational plans.

Works with members of the team to reducing health inequalities, addressing particular needs of communities, who are likely to achieve poor outcomes.

Contribute to the provision of up-to-date information, education and supportfor parents as in the provision of parenting classes in partnership with otherprofessionals

Contribute to the development of strategies with key agencies and parents todeliver the health promotion advice e.g. smoking cessation, post nataldepression etc.

Liaises with other agencies for the provision of client care.

Ensures services provided are based on clear evidence to meet identifiedneeds.

Contribute to the development of a notification and referral system so that allfamilies are signposted to appropriate services.

Contribute to the establishment of systems for review of progress in meetingtargets and objectives.

Contribute to the provision of reports as requested by the Community Coordinator and the Community Matron Working Collaboratively.

Supports the leadership and development of the midwifery teams so that theyare able to function effectively.

Ensures effective communication systems in place to support communitydevelopment initiatives.

Participates in collaborative activity with other partners and agencies toimprove and develop service delivery using an evaluative tool.

Develops and sustains effective working relationships with other professionalsand agencies.

Being Accountable.

Works to relevant inter-agency guidance and policy.

Plans own work to make most effective use of time.

Records observations and activities as required by record keeping policy.

Maintains client confidentiality.

Recognises limits to own ability and role.

Participates in research and the development of audit tools.

Contributes to the development and evaluation of policies, standards and

guidelines.

Ensures self and team adhere to Trust wide policies, indirectly related to clientcare e.g. storage of records where appropriate.

Respect Diversity and Equity.

Treats all clients and colleagues with dignity and respect.

Takes account of differences when planning and implementing care for

community groups.

Ensures all staff are able to respect diversity and equity and takes account of differences in assessment, planning and implementing care.

Ensures self and staff adhere to equal opportunities framework and policy.

Ensure all clients have equitable access to assessment, care planning andservice delivery.

Professional Development of Self.

Maintains own personal portfolio and records of achievement.

Works through and achieves competencies required for the role/job purposewithin a specified time frame.

Skills and Knowledge

To undertake procedures as directed by a midwife after successfully.

completing an Accredited NVQ 3 (or equivalent) programme in Maternity Care.

Develop own skills and knowledge and contribute to the development ofothers including supporting future MSWs in training.

To assume responsibility for and make arrangements to participate in on-sitetraining programmes and ensure compliance with the training requirements ofthe Trust and Maternity Department.

To ensure annual appraisal undertaken with reference to Trust objectives and the Nursing & Midwifery Strategy.

To undertake Flu immunisation training.

Personal Attributes

Friendly ,empathetic, ability to communicate at all levels.

Able to work effectively within a team situation.

Car driver

Ability to work without direct supervision.

Manage own time and work effectively to meet objectives.

Problem solving.

Takes responsibility for problem solving, while seeking help when needed.

Empowering and challenging.

Enables colleagues and service users to feel empowered to take action andself-responsibility.

Challenges own and others practice, behaviours and beliefs in ways thatfacilitate change and improve services.

This job description is an outline of the duties to be performed and will be reviewedand altered in light of the changing needs of the service.

The post-holder must comply with all Trust policies and procedures and attend allnecessary mandatory training.

Person Specification

Qualifications & Learning

Essential

  • NVQ 2 or equivalent experience in care
  • Evidence of recent learning

Desirable

  • NVQ3 or working towards

Skills Knowledge & Aptitudes

Essential

  • Ability to communicate verbally and in writing
  • Ability to develop good working relationships with wide range of people and organisations in the statutory and voluntary sectors including community groups and user
  • Ability to work as a team player
  • Ability to work with staff from a diverse range of backgrounds
  • Ability to work openly with parents and to be committed to community participation
  • Confidence to work flexibly and to challenge established ways of working and organisational structures
  • Knowledge of awareness if issues relating to the needs of different groups within the community

Desirable

  • Word processing and computer skills

Experience

Essential

  • At least two years experience of working with women and families
  • Participating in multi-agency training
  • Experience of working with women from the a inner city and diverse communities
  • Experience of participating parenting programmes on both and individual and group basis

Other

Essential

  • Flexible approach to work arrangements
  • Ability to work to tight deadlines
  • Commitment to professional development
  • Fit, willing & able to get around the area
  • Positive attitude towards equal opportunities and towards working in a multi-cultural environment
Person Specification

Qualifications & Learning

Essential

  • NVQ 2 or equivalent experience in care
  • Evidence of recent learning

Desirable

  • NVQ3 or working towards

Skills Knowledge & Aptitudes

Essential

  • Ability to communicate verbally and in writing
  • Ability to develop good working relationships with wide range of people and organisations in the statutory and voluntary sectors including community groups and user
  • Ability to work as a team player
  • Ability to work with staff from a diverse range of backgrounds
  • Ability to work openly with parents and to be committed to community participation
  • Confidence to work flexibly and to challenge established ways of working and organisational structures
  • Knowledge of awareness if issues relating to the needs of different groups within the community

Desirable

  • Word processing and computer skills

Experience

Essential

  • At least two years experience of working with women and families
  • Participating in multi-agency training
  • Experience of working with women from the a inner city and diverse communities
  • Experience of participating parenting programmes on both and individual and group basis

Other

Essential

  • Flexible approach to work arrangements
  • Ability to work to tight deadlines
  • Commitment to professional development
  • Fit, willing & able to get around the area
  • Positive attitude towards equal opportunities and towards working in a multi-cultural environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool Women's NHS Foundation Trust

Address

LWH

Crown Street

Liverpool

L8 7SS


Employer's website

https://www.liverpoolwomens.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool Women's NHS Foundation Trust

Address

LWH

Crown Street

Liverpool

L8 7SS


Employer's website

https://www.liverpoolwomens.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Community Matron

Louise Shiels

louise.shiels@lwh.nhs.uk

01517024030

Date posted

16 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

159-LWH-127-24

Job locations

LWH

Crown Street

Liverpool

L8 7SS


Supporting documents

Privacy notice

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