Job summary
The post holder will assist with the day to day activity of the finance service within the Hewitt Centre, raising invoices, taking payments from patients as required, completing cost of treatment quotations, assist with the monthly debtors' reports. The post holder will also be responsible for the provision of an efficient service to check that all NHS referrals to the Hewitt Centre are eligible for NHS funded IVF Treatment from the patients relevant Integrated Care Board (ICB), involving a detailed knowledge of numerous sets of eligibility criteria and great attention to detail. Contact patient via mail to inform of funding outcomes.
Main duties of the job
Generate invoices for all investigations and treatment cycles for Self-Funded Patients and NHS prescription fees. Take payments in person and by telephone. Handle cash and take credit and debit card payments. Ensure all storage charges for Embryology and Andrology are invoiced using monthly reports.
About us
Liverpool Women's NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm new-borns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families.
We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.
The Trust is constantly innovating and evolving its services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.
Check out why Liverpool Women's NHS Foundation Trust is a great place to work using the links below:
Video: https://vimeo.com/556197652
Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf
Job description
Job responsibilities
Generate invoices for all investigations and treatment cycles for Self-Funded Patients and NHS prescription fees. Take payments in person and by telephone. Handle cash and take credit and debit card payments. Ensure all storage charges for Embryology and Andrology are invoiced using monthly reports.Assist with general administrative tasks filing/photocopying/faxing/post/requesting of notes to assist with finance and other admin quarries etc. Check all referral details against the relevant Integrated Care Board ICB eligibility criteria and send out a questionnaire to patients. Write to patients who meet the criteria, informing them of the number of cycles to which they are entitled and the timescale permitted. Fast track patients who have had long waits or who need to proceed quickly due to age.The post holder must be competent with information technology and have the ability to work alone or as part of a team. It is essential that they have good communication and IT skills, able to cope under pressure and are confident to deal with issues that may arise in the absence of the Team Leader. The post holder must also be able to respond to need and to priorities their workload to maintain an efficient service.
See Job description for full details
Job description
Job responsibilities
Generate invoices for all investigations and treatment cycles for Self-Funded Patients and NHS prescription fees. Take payments in person and by telephone. Handle cash and take credit and debit card payments. Ensure all storage charges for Embryology and Andrology are invoiced using monthly reports.Assist with general administrative tasks filing/photocopying/faxing/post/requesting of notes to assist with finance and other admin quarries etc. Check all referral details against the relevant Integrated Care Board ICB eligibility criteria and send out a questionnaire to patients. Write to patients who meet the criteria, informing them of the number of cycles to which they are entitled and the timescale permitted. Fast track patients who have had long waits or who need to proceed quickly due to age.The post holder must be competent with information technology and have the ability to work alone or as part of a team. It is essential that they have good communication and IT skills, able to cope under pressure and are confident to deal with issues that may arise in the absence of the Team Leader. The post holder must also be able to respond to need and to priorities their workload to maintain an efficient service.
See Job description for full details
Person Specification
Skills, Knowledge & Aptitudes
Essential
- The ability to respond to verbal or written instructions, with understanding.
- Is able to communicate with others with sensitivity and tact as the situation requires.
- Good telephone manner.
- Clear legible handwriting.
Qualifications
Essential
Experience
Essential
- Experience within a clerical environment.
- Previous keyboard experience.
Desirable
FLEXIBILITY/ ADAPTABILITY
Essential
- Able to adapt to changing procedures within the Unit.
- Demonstrate a flexible approach to work.
- Able to work under pressure at busy times.
- Prepared to undertake personal development and training.
Desirable
- Able to assess situations and suggest possible solutions.
HEALTH & APPEARANCE
Essential
- Have good health & sickness record.
- Have neat and tidy appearance.
Person Specification
Skills, Knowledge & Aptitudes
Essential
- The ability to respond to verbal or written instructions, with understanding.
- Is able to communicate with others with sensitivity and tact as the situation requires.
- Good telephone manner.
- Clear legible handwriting.
Qualifications
Essential
Experience
Essential
- Experience within a clerical environment.
- Previous keyboard experience.
Desirable
FLEXIBILITY/ ADAPTABILITY
Essential
- Able to adapt to changing procedures within the Unit.
- Demonstrate a flexible approach to work.
- Able to work under pressure at busy times.
- Prepared to undertake personal development and training.
Desirable
- Able to assess situations and suggest possible solutions.
HEALTH & APPEARANCE
Essential
- Have good health & sickness record.
- Have neat and tidy appearance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
