Job summary
Senior Healthcare Support Worker, Clatterbridge Cancer Centre Liverpool CDU/Hotline
Full Time, Permanent post
The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK's leading providers of non-surgical cancer treatment, caring for a population of 2.4 million people across Cheshire & Merseyside, North Wales, the Isle of Man and parts of Lancashire.
Our flagship specialist cancer hospital was opened in central Liverpool in June 2020, supported by our hospital on the Clatterbridge Health Park in Wirral providing outpatient cancer treatment and supportive care and our radiotherapy treatment centre on the Aintree Hospital site.
Together, working across three sites and operating specialist chemotherapy clinics in four of Merseyside's district hospitals, we are able to deliver a comprehensive range of inpatient care, advanced radiotherapy, chemotherapy and other systemic anti-cancer therapies including gene therapies and immunotherapies. We also deliver a pioneering Treatment at Home and Work service; are the only facility in the UK providing low-energy proton beam therapy to treat rare eye cancers and host the region's Teenage and Young Adult Unit, (supported by the Teenage Cancer Trust).
Working with leading experts from The University of Liverpool and the Cancer Research UK Liverpool Cancer Trials Unit we strive to stay at the forefront of novel treatments and techniques to deliver more effective and personalised treatments than ever before
Main duties of the job
An exciting opportunity has arisen for aSenior Healthcare Assistantto work alongside registered nurses to provide the highest possible standard of care for patients and families. We are looking for enthusiastic, flexible and highly motivated individuals to undertake this new role and be willing to commit to further learning and development.
Hours: Rotational/Shifts (including nights).We're here to deliver the best cancer care to the people we serve and we're looking for applications from those who share that commitment and our values: Putting people first; Achieving excellence; Passionate about what we do; Always improving our care; and Looking to the future.If you want to be part of a fantastic team and help support the Trust with our vision for providing the best cancer care in the country, then we want to hear from you.
Clatterbridge Cancer Centre NHS Foundation Trustis committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment.
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas.
About us
CDU is a 10 bedded unit consisting of 4 bays, 4 side rooms and 2 clinic rooms. Our service runs Monday-Friday 08:00 to 20:30 with a limited service Saturday and Sunday. We also provide a telephone triage service 24 hours a day, 7 days a week. Band 3 Senior Health Care Support Workers will be required to rotate to work in our Hotline office as well as working on CDU, this includes night shifts in Hotline. The service is aimed at patients receiving systemic anti cancer treatment (SACT) and Radiotherapy (RT) and managing the side effects that can occur as result of these treatments.
The unit cares for patients requiring a medical review or admission for the management of side effects of systemic anti-cancer treatments and/or radiotherapy.Patients requiring artificial airway management may also attend CDU.
Job description
Job responsibilities
Maintain effective communication with the registered Nurse regarding issues relating toassigned duties, promptly reporting areas of concern.Maintain health working relationships with the multi professional ream, patient and relatives.Contribute to the effectiveness of inter-agency working as appropriate.Documentation in patients nursing records of any care given.
Undertake the trust Corporate and Directorate specific Induction and competency programmesappropriate to the role.Take responsibility for undertaking own mandatory training and updates as required.Undertake and complete specified NVQ training at level 3 and/or equivalent competencyprogrammes relevant to directorate needs and own role.Complete specialist training required that allows Health care to be delivered to the patientthrough new ways of working.Take responsibility in collaboration with line manager within personal development planningprocess for identifying own learning and development needs within the knowledge and skillsframework(KSF).Demonstrate skills and activities to others in similar roles and make contribution as a teammember to the training of other Health care assistants and supervising learners.Participate in clinical supervision and act as a mentor for those in a similar role.
Participate in the orientation, instruction of less experienced staff.Comply with all Trust policies in relation to all aspects of practice.Act al all times in a manner that upholds the reputation of the Trust and safeguards thewellbeing and dignity of patients and their relatives
Assist the registered Nurse by developing care plans, assessing and documenting care,providing verbal and written reports in an effective and safe manner.Assist with essential nursing care and anticipate patient dependency and to be proactive inassisting nursing staff with supervision as necessary.Carry out designated clerical duties as delegated by the Ward Manager/Deputy Ward manageror registered Nurse. To be flexible in the approach to the clinical area and provide cover for any area specified within the ICD.Lead on patient exit survey and liaise with Ward manager and PALS manager.Able to prioritise time and tasks.Undertake a range of clerical duties in the absence of or in support of the Ward Clerk toensure a smooth running service, this may involve:Reception/telephone dutiesBasic computer skillsFilingComplete maintenance repair formsMonitor and maintain adequate stock levels of stationary, ward provisions.
Participates in all aspects of patient care with particular attention to personal hygiene and grooming.Provision of patients toileting needs, ensuring privacy and dignity is maintained.Support of patients in managing incontinence and promotion of continence.The recording of patients fluid intake and output using fluid balance charts.Preparation and serving of patients meals, drinks and snacks. Assisting/feeding patients asnecessary.The recording of patients dietary intake when indicated in the patients plan of care.Enable patients to maintain/improve their mobility by use of exercise and mobility appliances.Assist in the prevention of pressure ulcer development as directed by the Registered nurse inconjunction with the patients care plan.Obtaining samples from patients for ward or laboratory testing.Removal of cannulae, Urinary catheters and nasogastric tubes.Deliver unsupervised specified care and intervention as prescribed by an appropriateregistered health care professional in accordance to agreed trust and Directorate policies,procedures and protocols.Assist and support care delivery by only undertaking delegated work that is within ownlimitations, level of competence, skill and training.Carry out duties consistent with individual patient wishes, maintaining privacy, dignity andrecognising cultural diversity and needs.Contribute to the overall effectiveness of care delivered by the health care team and thosebenefits the patients experience.To be responsible for ensuring bed spaces for admission, transfer and discharges to the wardare prepared, tidy and for ensuring that water jugs and cups are available on arrival to theward.Ensure patients are aware of the ward layout and routine.To act as a chaperone as required in all clinical settings.
Escort/transfer patients to other areas of the hospital as appropriate.Prepare and maintain environments for clinical treatments and investigations.Prepare patients for treatments, investigations or procedures including offering support,answering questions appropriate to own knowledge/experience and assisting in their recovery.Collection of blood products from the laboratory.Assist Registered Nurse in performing last offices.Initiate basic life support techniques as appropriate and provides assistance to the registerednurse as required in prolonged resuscitation situations..Ensure due regard is given to customs, values and spiritual beliefs of patients and carers. Contributes to the management of aggressive and abusive behaviour.Following a period of competency based training and under direction of a registered Nursethe post holder will:-Perform vital sign observations, accurately document NEWS and report back to a registerednurse/health care professional.Perform Electrocardiograph (ECG) tracings- ensuring it is checked by a doctor or ANP.Insert cannula and flush with normal saline after checking the normal saline with a registeredpractitioner.Undertake venepuncture upon direction of Registered nurse and label appropriately and sendto the labs.Process in department blood test (BMs) ensuring a registered nurse/healthcare professionalchecks the result.Care for CVAD adhering to trust policies.Undertake the dressing of non-complex wounds (in accordance with identified competenciesand in conjunction with the plan of care).Assisting in the admission of patients. Undertaking Vital signs, height, weight, infection controlscreens, ECG and obtaining blood samples.Responsibility for Policy and Service Development
Job description
Job responsibilities
Maintain effective communication with the registered Nurse regarding issues relating toassigned duties, promptly reporting areas of concern.Maintain health working relationships with the multi professional ream, patient and relatives.Contribute to the effectiveness of inter-agency working as appropriate.Documentation in patients nursing records of any care given.
Undertake the trust Corporate and Directorate specific Induction and competency programmesappropriate to the role.Take responsibility for undertaking own mandatory training and updates as required.Undertake and complete specified NVQ training at level 3 and/or equivalent competencyprogrammes relevant to directorate needs and own role.Complete specialist training required that allows Health care to be delivered to the patientthrough new ways of working.Take responsibility in collaboration with line manager within personal development planningprocess for identifying own learning and development needs within the knowledge and skillsframework(KSF).Demonstrate skills and activities to others in similar roles and make contribution as a teammember to the training of other Health care assistants and supervising learners.Participate in clinical supervision and act as a mentor for those in a similar role.
Participate in the orientation, instruction of less experienced staff.Comply with all Trust policies in relation to all aspects of practice.Act al all times in a manner that upholds the reputation of the Trust and safeguards thewellbeing and dignity of patients and their relatives
Assist the registered Nurse by developing care plans, assessing and documenting care,providing verbal and written reports in an effective and safe manner.Assist with essential nursing care and anticipate patient dependency and to be proactive inassisting nursing staff with supervision as necessary.Carry out designated clerical duties as delegated by the Ward Manager/Deputy Ward manageror registered Nurse. To be flexible in the approach to the clinical area and provide cover for any area specified within the ICD.Lead on patient exit survey and liaise with Ward manager and PALS manager.Able to prioritise time and tasks.Undertake a range of clerical duties in the absence of or in support of the Ward Clerk toensure a smooth running service, this may involve:Reception/telephone dutiesBasic computer skillsFilingComplete maintenance repair formsMonitor and maintain adequate stock levels of stationary, ward provisions.
Participates in all aspects of patient care with particular attention to personal hygiene and grooming.Provision of patients toileting needs, ensuring privacy and dignity is maintained.Support of patients in managing incontinence and promotion of continence.The recording of patients fluid intake and output using fluid balance charts.Preparation and serving of patients meals, drinks and snacks. Assisting/feeding patients asnecessary.The recording of patients dietary intake when indicated in the patients plan of care.Enable patients to maintain/improve their mobility by use of exercise and mobility appliances.Assist in the prevention of pressure ulcer development as directed by the Registered nurse inconjunction with the patients care plan.Obtaining samples from patients for ward or laboratory testing.Removal of cannulae, Urinary catheters and nasogastric tubes.Deliver unsupervised specified care and intervention as prescribed by an appropriateregistered health care professional in accordance to agreed trust and Directorate policies,procedures and protocols.Assist and support care delivery by only undertaking delegated work that is within ownlimitations, level of competence, skill and training.Carry out duties consistent with individual patient wishes, maintaining privacy, dignity andrecognising cultural diversity and needs.Contribute to the overall effectiveness of care delivered by the health care team and thosebenefits the patients experience.To be responsible for ensuring bed spaces for admission, transfer and discharges to the wardare prepared, tidy and for ensuring that water jugs and cups are available on arrival to theward.Ensure patients are aware of the ward layout and routine.To act as a chaperone as required in all clinical settings.
Escort/transfer patients to other areas of the hospital as appropriate.Prepare and maintain environments for clinical treatments and investigations.Prepare patients for treatments, investigations or procedures including offering support,answering questions appropriate to own knowledge/experience and assisting in their recovery.Collection of blood products from the laboratory.Assist Registered Nurse in performing last offices.Initiate basic life support techniques as appropriate and provides assistance to the registerednurse as required in prolonged resuscitation situations..Ensure due regard is given to customs, values and spiritual beliefs of patients and carers. Contributes to the management of aggressive and abusive behaviour.Following a period of competency based training and under direction of a registered Nursethe post holder will:-Perform vital sign observations, accurately document NEWS and report back to a registerednurse/health care professional.Perform Electrocardiograph (ECG) tracings- ensuring it is checked by a doctor or ANP.Insert cannula and flush with normal saline after checking the normal saline with a registeredpractitioner.Undertake venepuncture upon direction of Registered nurse and label appropriately and sendto the labs.Process in department blood test (BMs) ensuring a registered nurse/healthcare professionalchecks the result.Care for CVAD adhering to trust policies.Undertake the dressing of non-complex wounds (in accordance with identified competenciesand in conjunction with the plan of care).Assisting in the admission of patients. Undertaking Vital signs, height, weight, infection controlscreens, ECG and obtaining blood samples.Responsibility for Policy and Service Development
Person Specification
Education Qualifications
Essential
- GCSE A - C in English/Literacy or equivalent
- GCSE A - C in Maths/Numeracy or equivalent
- Apprenticeship in health level 3 or QCF Diploma in health level 3 or NVQ level 3 in health or equivalent (or willingness to complete within 18 months)
- Demonstrate the ability and willingness to undertake an induction programme including the Health care certificate
Desirable
- Food Hygiene Qualification
- MAPA Training & supporting patients with dementia/additional needs
- First aid training
Knowledge
Essential
- Knowledge of the principles governing data protection and confidentiality
- Range of IT skills including clinical record systems
Desirable
- Dietary support and advice for patients undergoing treatment
Experience
Essential
- Experience of undertaking patient care within hospital setting
Skills and abilities
Essential
- Assessing patients functional skills for everyday tasks
- Able to use a range of equipment, with training
- Excellent written skills
Desirable
- Venepuncture
- Cannulation
- CVAD care
- Performing ECGs
- Equipment competencies
Person Specification
Education Qualifications
Essential
- GCSE A - C in English/Literacy or equivalent
- GCSE A - C in Maths/Numeracy or equivalent
- Apprenticeship in health level 3 or QCF Diploma in health level 3 or NVQ level 3 in health or equivalent (or willingness to complete within 18 months)
- Demonstrate the ability and willingness to undertake an induction programme including the Health care certificate
Desirable
- Food Hygiene Qualification
- MAPA Training & supporting patients with dementia/additional needs
- First aid training
Knowledge
Essential
- Knowledge of the principles governing data protection and confidentiality
- Range of IT skills including clinical record systems
Desirable
- Dietary support and advice for patients undergoing treatment
Experience
Essential
- Experience of undertaking patient care within hospital setting
Skills and abilities
Essential
- Assessing patients functional skills for everyday tasks
- Able to use a range of equipment, with training
- Excellent written skills
Desirable
- Venepuncture
- Cannulation
- CVAD care
- Performing ECGs
- Equipment competencies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
