Job summary
A full-time post has come up in the Radiology Department for to support the PACS/RIS team. This is a small but very busy department especially since the opening of he Clatterbridge Cancer Centre, Liverpool. This will be even busier with the opening of CCC-Paddington so these are exciting times for this team.
Ideally the candidate will have a passion for Information Technology Systems and be familiar with the PACS and RIS systems used at CCC. In-house training will be provided by this busy team so hopefully the successful candidate will be a quick learner and be able to work at a fast pace.
Main duties of the job
Job Summary
- To provide support to the Imaging Systems Manager and the PACS/RIS Team Leader in managing the Picture Archiving Communication System (PACS) and associated administrative duties including housekeeping.
- To assist in the day to day organisation and management of the Radiology Information Services (RIS).
- To provide the central point for the Trust for the secure transfer of digital images in and out of the Trust in compliance with Information Governance Policies and GDPR.
- To promote and maintain high standards of data held on RIS /PACS systems.
- To send PACS images to external outsourcing providers and maintain records.
- Provide first-line support for users of RIS and PACS, responding to issues logged with the local IT Helpdesk, such as re-setting passwords in 'real-time' when users cannot access these systems, e.g. Clinicians seeing patients in clinic.
- To provide imaging for MDT's
The Clatterbridge Cancer Centre NHS Foundation Trust is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment.
We take an active responsibility for ensuring systems, policies and processes are in place to safeguard children, young people and adults. We support the national and local safeguarding agenda, including local arrangements for the protection of children young person and adults at risk.
About us
The PACS team is a small friendly and busy team which is part of the Radiology department. At present the team support CCC-Liverpool, CCC-Wirral and CCC-Aintree and soon to cover CCC-Paddington in Liverpool but the job is based on the Wirral site. We have recently recruited to a PACS deputy post to help with the increasing and varied work load.
The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK's leading providers of non-surgical cancer treatment, caring for a population of 2.4 million people across Cheshire & Merseyside, North Wales, the Isle of Man and parts of Lancashire.
Our flagship specialist cancer hospital in Liverpool opened in June 2020, supported by our hospital on the Clatterbridge Health Park in Wirral providing outpatient cancer treatment and supportive care, and our radiotherapy treatment centre on the Aintree Hospital site. Together, working across three sites and operating specialist chemotherapy clinics in four of Merseyside's district hospitals, we are able to deliver a comprehensive range of inpatient care, advanced radiotherapy, chemotherapy and other systemic anti-cancer therapies including gene therapies and immunotherapies.
Working with leading experts from The University of Liverpool and the Cancer Research UK Liverpool Cancer Trials Unit we strive to stay at the forefront of novel treatments and techniques to deliver more effective and personalised treatments than ever before.
Thanks you for your interest in this role.
Job description
Job responsibilities
Communication
- Communicate with staff at all levels at CCC and other Trusts with regard to transfer / upload of Images to PACS and RIS issues.
- Provide and receive complex or sensitive information with a range of staff from other CCC departments & external trusts.
- Maintain relationships with own and other departments.
- Communicate with all users of the service in order to optimise processes for transfer of image data.
- Communicate with members of the team to ensure that the service is working efficiently.
Knowledge, Training & Experience
- In addition to IT skills and knowledge equivalent to ECDL, the post requires knowledge of various aspects of RIS, PACS and Electronic Patient Record systems, as listed in Dimensions e.g. HSS RIS, Stats module within CRIS, Background table within CRIS (to set up new users).
- Training provided by PACS/RIS Manager, PACS/RIS Team Leader, IT Trainers, and system suppliers.
- Require knowledge of anatomy, diagnostic modalities and clinical imaging terminology to ensure that data uploaded to PACS is accurate and relevant.
Analytical and Judgement Skills
- Selection of imaging data required for image upload.
- Check information to identify data errors.
- Review information to resolve problems for staff eg: reset passwords, remove images from PACS
Planning and Organisational Skills
- Plan own workload according to demands, and adjust plans to accommodate urgent requests from CCC and other Trusts.
Physical Skills
- Input data information into the Imaging systems with accuracy.
Responsibility for Patient and Client Care
- Respond to queries from patients and relatives regarding their images. Assess whether enquiries should be redirected elsewhere if this is more appropriate.
- Provide a Trust-wide non-clinical support service for provision of images required for patient care.
- Report all incidents and ensure incident forms are completed.
- Comply with Health and Safety instructions and policies.
Responsibility for Policy and Service Development
- Propose and implement changes in procedures to bring about improvements in the service.
- Assess changes that need to be made in order to comply with Trust standards for Information Governance.
- Contribute to service development by suggesting any improvements that could be made.
Responsibility for Financial and Physical Resources
- Responsible for safe use of all equipment PCs, PACS Administration Workstations, CD/DVD Burner.
- Take action if equipment is not performing correctly by reporting to the help desk or supplier and monitoring response/ progress.
- Maintain adequate stocks of consumables and escalate if required.
Responsibility for Human Resources
- Demonstrate tasks/train less experienced staff/ new starters
Responsibility for Information Resources
- Ensure that data and information are stored securely and that transmitted data and information complies with local and national policies and regulations. Accurately record data on the Radiology systems including RIS, electronic patient record (EPR) & PACS.
- Report faults and issues with PACS and RIS using the relevant call logging system
Responsibility for Research and Development
- There is no direct responsibility for Research within this role however the post holder will contribute towards the development of governance within the diagnostic imaging department.
Freedom to Act
- The individual will be expected to act under their own initiative and must be able to take responsibility for their actions and understand their limitations.
Physical Effort
- Continuous VDU use & keyboard work
Mental Effort
- Frequent high level of concentration and accuracy required for upload of imaging, transfer of imaging data.
- Work pattern can be unpredictable
Emotional Effort
- Dealing with difficult people who use emotional pressure when requesting images from elsewhere, particularly when timescales are extremely short. Use judgement as to when such requests have to be prioritised and inform requestors if their requests cannot be fulfilled.
- Dealing with patient images involves exposure to details of serious patient conditions, such as tumours which are visible on the images when uploading them. Dealing with images for deceased patients can be upsetting.
- Work under stressful conditions to resolve patient data issues if data quality is compromised due to external factors.
Working conditions
- Continuous VDU use / keyboard work.
Job description
Job responsibilities
Communication
- Communicate with staff at all levels at CCC and other Trusts with regard to transfer / upload of Images to PACS and RIS issues.
- Provide and receive complex or sensitive information with a range of staff from other CCC departments & external trusts.
- Maintain relationships with own and other departments.
- Communicate with all users of the service in order to optimise processes for transfer of image data.
- Communicate with members of the team to ensure that the service is working efficiently.
Knowledge, Training & Experience
- In addition to IT skills and knowledge equivalent to ECDL, the post requires knowledge of various aspects of RIS, PACS and Electronic Patient Record systems, as listed in Dimensions e.g. HSS RIS, Stats module within CRIS, Background table within CRIS (to set up new users).
- Training provided by PACS/RIS Manager, PACS/RIS Team Leader, IT Trainers, and system suppliers.
- Require knowledge of anatomy, diagnostic modalities and clinical imaging terminology to ensure that data uploaded to PACS is accurate and relevant.
Analytical and Judgement Skills
- Selection of imaging data required for image upload.
- Check information to identify data errors.
- Review information to resolve problems for staff eg: reset passwords, remove images from PACS
Planning and Organisational Skills
- Plan own workload according to demands, and adjust plans to accommodate urgent requests from CCC and other Trusts.
Physical Skills
- Input data information into the Imaging systems with accuracy.
Responsibility for Patient and Client Care
- Respond to queries from patients and relatives regarding their images. Assess whether enquiries should be redirected elsewhere if this is more appropriate.
- Provide a Trust-wide non-clinical support service for provision of images required for patient care.
- Report all incidents and ensure incident forms are completed.
- Comply with Health and Safety instructions and policies.
Responsibility for Policy and Service Development
- Propose and implement changes in procedures to bring about improvements in the service.
- Assess changes that need to be made in order to comply with Trust standards for Information Governance.
- Contribute to service development by suggesting any improvements that could be made.
Responsibility for Financial and Physical Resources
- Responsible for safe use of all equipment PCs, PACS Administration Workstations, CD/DVD Burner.
- Take action if equipment is not performing correctly by reporting to the help desk or supplier and monitoring response/ progress.
- Maintain adequate stocks of consumables and escalate if required.
Responsibility for Human Resources
- Demonstrate tasks/train less experienced staff/ new starters
Responsibility for Information Resources
- Ensure that data and information are stored securely and that transmitted data and information complies with local and national policies and regulations. Accurately record data on the Radiology systems including RIS, electronic patient record (EPR) & PACS.
- Report faults and issues with PACS and RIS using the relevant call logging system
Responsibility for Research and Development
- There is no direct responsibility for Research within this role however the post holder will contribute towards the development of governance within the diagnostic imaging department.
Freedom to Act
- The individual will be expected to act under their own initiative and must be able to take responsibility for their actions and understand their limitations.
Physical Effort
- Continuous VDU use & keyboard work
Mental Effort
- Frequent high level of concentration and accuracy required for upload of imaging, transfer of imaging data.
- Work pattern can be unpredictable
Emotional Effort
- Dealing with difficult people who use emotional pressure when requesting images from elsewhere, particularly when timescales are extremely short. Use judgement as to when such requests have to be prioritised and inform requestors if their requests cannot be fulfilled.
- Dealing with patient images involves exposure to details of serious patient conditions, such as tumours which are visible on the images when uploading them. Dealing with images for deceased patients can be upsetting.
- Work under stressful conditions to resolve patient data issues if data quality is compromised due to external factors.
Working conditions
- Continuous VDU use / keyboard work.
Person Specification
Proven interest in IT systems
Essential
- Working knowledge of PACS and CRIS
- Good communication Skills
Desirable
- Proven interest in IT systems
- Ability to comminicate with all grades of staff in the Trust and external Trusts
Team or lone working
Essential
- Ability to work as part of a team and be able to work alone
Desirable
- Able to work on projects alone
Person Specification
Proven interest in IT systems
Essential
- Working knowledge of PACS and CRIS
- Good communication Skills
Desirable
- Proven interest in IT systems
- Ability to comminicate with all grades of staff in the Trust and external Trusts
Team or lone working
Essential
- Ability to work as part of a team and be able to work alone
Desirable
- Able to work on projects alone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
