Royal Cornwall Hospitals Trust

Outpatient Booking Coordinator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within the Oncology team for a Booking Co-ordinator.

The successful candidate must have a flexible approach, possess excellent communication skills, must be reliable, well organised and able to work as part of a team or independently

Main duties of the job

Duties will include but not limited to making sure new patient appointments are booked on PAS within the target time, ensuring all outpatient clinics are fully utilized and cancelled slots filled effectively, assisting with any clinic prep and making sure clinics are appropriately covered.

The post holder will need to check patient details against a range of data sets to ensure a high level of data quality. Attention to detail is crucial.

To process referrals in line with policies and procedures which will guarantee funding to the Trust

You will need to have excellent communication skills and be able to work in a calm, logical and methodical way. You must be able to multi-task whilst dealing with frequent interruptions, whilst always maintaining patient confidentiality.

About us

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Details

Date posted

27 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

156-6928495

Job locations

Royal Cornwall Hospital Treliske

Sunrise Centre

Truro

TR13LQ


Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Person Specification

Qualifications

Essential

  • Good level of general education, achieving a minimum of two GCSE's (or equivalent) level 'C' Maths and English.

Desirable

  • Administration qualification

Experience

Essential

  • Previous Administration duties

Desirable

  • Knowledge of MAXIMS & PAS
  • Knowledge of Cancer pathway and targets

PRACTICAL AND INTELLECTUAL SKILLS (INCLUDING ANY SPECIAL KNOWLEDGE)

Essential

  • Proven communication skills.
  • Ability to prioritise and manage own workload.
  • Understanding of appointment systems.
  • Good computer keyboard skills.
  • Good customer care skills

Desirable

  • Ability to participate in and contribute to improving departmental work processes and procedures

DISPOSITION/ ADJUSTMENT/ ATTITUDE

Essential

  • Professional manner and self-motivated.
  • Able to manage own workload and work as part of a team, including cross covering colleagues leave.
Person Specification

Qualifications

Essential

  • Good level of general education, achieving a minimum of two GCSE's (or equivalent) level 'C' Maths and English.

Desirable

  • Administration qualification

Experience

Essential

  • Previous Administration duties

Desirable

  • Knowledge of MAXIMS & PAS
  • Knowledge of Cancer pathway and targets

PRACTICAL AND INTELLECTUAL SKILLS (INCLUDING ANY SPECIAL KNOWLEDGE)

Essential

  • Proven communication skills.
  • Ability to prioritise and manage own workload.
  • Understanding of appointment systems.
  • Good computer keyboard skills.
  • Good customer care skills

Desirable

  • Ability to participate in and contribute to improving departmental work processes and procedures

DISPOSITION/ ADJUSTMENT/ ATTITUDE

Essential

  • Professional manner and self-motivated.
  • Able to manage own workload and work as part of a team, including cross covering colleagues leave.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospital Treliske

Sunrise Centre

Truro

TR13LQ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospital Treliske

Sunrise Centre

Truro

TR13LQ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Co Ordinator

Julie Lorton

julie.lorton@nhs.net

07768232726

Details

Date posted

27 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

156-6928495

Job locations

Royal Cornwall Hospital Treliske

Sunrise Centre

Truro

TR13LQ


Supporting documents

Privacy notice

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