Job summary
Are you passionate about driving transformation, improving workforce capability, and delivering innovative solutions that have real impact across health and care services?
Do you thrive in a dynamic, collaborative environment where you can shape change across multiple organisations?
We are seeking an exceptional Dual Workforce Efficiencies Operations Lead to join our innovative, jointly contracted Workforce Efficiencies Team. Working across Cornwall Partnership NHS Foundation Trust (CFT) and Royal Cornwall Hospitals NHS Trust (RCHT), this unique role is central to driving meaningful workforce change across the wider Cornwall & Isles of Scilly health and care system.
You will lead and oversee key workstreams aligned to cost improvement, productivity, quality, and new ways of working. Through strong leadership, expert analysis, and collaborative partnerships, you will help both Trusts make the best use of their workforce resource--delivering system-wide benefits that support high-quality patient care.
Main duties of the job
This is an exciting opportunity to influence strategic workforce priorities at scale, operating with autonomy and visibility across senior leadership teams and partner organisations.
As the Dual Workforce Efficiencies Operations Lead, you will:
Lead, manage, and develop the Workforce Efficiencies portfolio, ensuring delivery of agreed programmes, KPIs, SLAs, and financial targets.
Design, plan, and implement new programmes of work that support Trust and system-level strategic aims.
Collaborate with senior stakeholders across both Trusts, system partners, and national bodies.
Deliver innovative solutions, new workforce models, and improved processes that support productivity and cost efficiency.
Analyse complex workforce data, produce high-quality reports, and present business cases to executive and board-level stakeholders.
Review and optimise workforce systems, digital tools, processes, and service models.
Ensure successful transition of improvement work into business-as-usual operations.
Lead research, benchmarking, audits, and benefits realisation to drive continual improvement..
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.
RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds:
Royal Cornwall Hospital in Truro
St Michael's Hospital in Hayle
West Cornwall Hospital in Penzance
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Person Specification
Education, Qualifications and Experience
Essential
- Masters level qualification in HR related area or equivalent experience with CIPD registration
- Qualification in project management or relevant equivalent experience
- Previous experience of delivering change across multiple organisations
- Understanding of the NHS and its systems and processes
- Experience of analysing data and delivering accurate reporting
- Experience of establishing and managing business information systems
- Experience of using a variety of technology platforms
- Experience in budget and resource management
Desirable
- Previous experience in management a central roster function
Skills and Aptitude
Essential
- Advanced IT skills
- Strong interpersonal, team -working and communication
- Demonstrate outcomes of continuous improvements
- Ability to provide highly specialist advice on a range of HR specialist areas
Knowledge and abilities
Essential
- Ability to provide highly specialist advice on a range of HR specialist areas
- A strong leader with the ability to motivate and engage
- In depth knowledge of resourcing processing, systems and approaches
- Ability to communicate highly complex, confidential & contentious information
- Able to manage multiple complex tasks effectively
- Able to work autonomously, use own initiative and prioritise work load
- Knowledge of organising teams to ensure achievement of targets & outcomes
- Able to produce and interpret statistical management information
Desirable
- Able to work autonomously, use own initiative and prioritise work load
Person Specification
Education, Qualifications and Experience
Essential
- Masters level qualification in HR related area or equivalent experience with CIPD registration
- Qualification in project management or relevant equivalent experience
- Previous experience of delivering change across multiple organisations
- Understanding of the NHS and its systems and processes
- Experience of analysing data and delivering accurate reporting
- Experience of establishing and managing business information systems
- Experience of using a variety of technology platforms
- Experience in budget and resource management
Desirable
- Previous experience in management a central roster function
Skills and Aptitude
Essential
- Advanced IT skills
- Strong interpersonal, team -working and communication
- Demonstrate outcomes of continuous improvements
- Ability to provide highly specialist advice on a range of HR specialist areas
Knowledge and abilities
Essential
- Ability to provide highly specialist advice on a range of HR specialist areas
- A strong leader with the ability to motivate and engage
- In depth knowledge of resourcing processing, systems and approaches
- Ability to communicate highly complex, confidential & contentious information
- Able to manage multiple complex tasks effectively
- Able to work autonomously, use own initiative and prioritise work load
- Knowledge of organising teams to ensure achievement of targets & outcomes
- Able to produce and interpret statistical management information
Desirable
- Able to work autonomously, use own initiative and prioritise work load
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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