Royal Cornwall Hospitals Trust

Flow and Performance Manager

The closing date is 30 April 2026

Job summary

To work across the Divisions and Groups to ensure that high quality performance and patient flow reporting governance structures are in place and adhered to. The postholder will be an authoritative and professional clinical leader with responsibility for patient flow and the associated day-to-day and forward operational planning and decision making, liaising with multi professional colleagues.

Main duties of the job

This role requires a flexible approach to working across a range of speciality areas to ensure that the flow and performance reports and assurance meetings are appropriately administered providing insights from complex data analysis to inform executives of triangulated themes (positives and concerns) are highlighted.

There is a need to use statistical tools and techniques so that the assurance process from Ward to Trust Board is an open and transparent culture.

The role will include working with areas where there are concerns or requirements for recovery plans and will be a key member of the Deputy Divisional Director for Urgent and Emergency Medicine's office supporting both the Divisional Directors and their Deputies (including Group Managers) to ensure performance accountability embraces the principle of high quality, safe services deliver high performance.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Royal Cornwall Hospitals NHS Trust is a research active organisation.

It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.

Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school

https://doi.org/10.1177/17449871231209037

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 8b

Salary

£66,582 to £77,368 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

156-7756575-A

Job locations

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Person Specification

Qualifications & Experience

Essential

  • Registered health professional
  • Post grad management or professional qualification
  • Leadership experience with managing patient flow
  • Extensive knowledge of operational management
  • Experienced senior leader in a complex environment
  • Proven track record of tactical management at a senior level

Knowledge

Essential

  • Understanding of financial management
  • Knowledge of dealing with clinical issues in an acute Trust
Person Specification

Qualifications & Experience

Essential

  • Registered health professional
  • Post grad management or professional qualification
  • Leadership experience with managing patient flow
  • Extensive knowledge of operational management
  • Experienced senior leader in a complex environment
  • Proven track record of tactical management at a senior level

Knowledge

Essential

  • Understanding of financial management
  • Knowledge of dealing with clinical issues in an acute Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

RCHT Workforce

RCHT Workforce

rcht.workforce@nhs.net

01872250000

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 8b

Salary

£66,582 to £77,368 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

156-7756575-A

Job locations

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Supporting documents

Privacy notice

Royal Cornwall Hospitals Trust's privacy notice (opens in a new tab)