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Royal Cornwall Hospitals Trust

Freedom of Information and Data Protection Case Officer

The closing date is 14 April 2026

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Job summary

This role has been approved for advertising; however, it is being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.

This role is open to all applicants. However in line with Cornwall first principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust and the Integrated Care Board for Cornwall and the Isles of Scilly.

We have a team of staff working towards delivering requests for information under UK Data Protection Laws and under the Freedom of Information Act.

It is a busy role but the team are a good natured group of individuals who are friendly and supportive.

We will support some flexibility of working patterns which could include after a period of training a 4 day week with compressed hours or a 9 day fortnight (slightly longer shifts to support this). There is some flexibility to accommodate slightly reduced hours.

This post holder will be involved in all aspects of administration of the Freedom Of Information Act process supported by FOIA Practitioners within the Information Governance Team. The post holder will also work with a small team delivering against Data Protection legislation for the provision of personal records upon request to a mandated time period. The post holder will work with a number of clinical and non clinical IT systems which they will be trained to use.

Main duties of the job

To mainly manage requests made under Freedom of Information and Environmental Information Regulations to ensure the Trust is legislatively compliant.

To record all activity for FOI/EIR on Datix to ensure we have a well-documented chronology of the requests from their acknowledgment to formal written response.

To support the Disclosure Team when able in the delivery of in excess of 300 disclosure Subject Access requests a month, including Health Records and Human Resources files

To answer calls from requestors to assist with their enquires.

To concentrate for long periods to ensure accuracy of work as our work is all measured against legal compliance.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Royal Cornwall Hospitals NHS Trust is a research active organisation.

It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.

Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school

https://doi.org/10.1177/17449871231209037

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

156-7863210

Job locations

Royal Cornwall Hospital

Truro

TR1 3LJ


Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks

  • Professional registration and qualification checks

  • Employment history and reference checks

  • Occupational Health clearance

  • Satisfactory Disclosure and Barring Service check

  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Please note - sponsorship is unavailable for this role.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks

  • Professional registration and qualification checks

  • Employment history and reference checks

  • Occupational Health clearance

  • Satisfactory Disclosure and Barring Service check

  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Please note - sponsorship is unavailable for this role.

Person Specification

not essential

Essential

  • Previous experience of working in an NHS organisation

Desirable

  • Knowledge of NHS IT systems

Essential

Essential

  • Educated to GCSE level or equivalent to include English and Maths
  • Demonstrable experience of working in an administrative environment and working with computerised data systems
  • Practical knowledge of Freedom of Information Act

Desirable

  • NVQ Level 3 in Business Administration or equivalent qualification and experience

Essential

Essential

  • Must be able to concentrate for long periods in a busy office environment
Person Specification

not essential

Essential

  • Previous experience of working in an NHS organisation

Desirable

  • Knowledge of NHS IT systems

Essential

Essential

  • Educated to GCSE level or equivalent to include English and Maths
  • Demonstrable experience of working in an administrative environment and working with computerised data systems
  • Practical knowledge of Freedom of Information Act

Desirable

  • NVQ Level 3 in Business Administration or equivalent qualification and experience

Essential

Essential

  • Must be able to concentrate for long periods in a busy office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospital

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospital

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Information Governance Officer

Angela Kaye

angelakaye@nhs.net

01872258580

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

156-7863210

Job locations

Royal Cornwall Hospital

Truro

TR1 3LJ


Supporting documents

Privacy notice

Royal Cornwall Hospitals Trust's privacy notice (opens in a new tab)