Service Manager
The closing date is 29 March 2026
Job summary
This role has been approved for advertising; however, it is being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.
This role is open to all applicants. However in line with Cornwall first principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust and the Integrated Care Board for Cornwall and the Isles of Scilly.
Reporting to the Group Manager, the Service Manager will support the Clinical Director and Clinical Matron to effectively deliver the integrated clinical, operational and financial performance of the Specialties for which they are responsible.
This role is responsible for ensuring national and local access targets are achieved, along with ensuring all aspects of people, performance and financial objectives are delivered as per Specialty business plans.The Service Manager will provide strong leadership at a Specialty level, ensuring that there are appropriate systems and processes in place to deliver objectives and drive forward the service to improve the operational effectiveness.
The post holder is expected to provide proactive and visible leadership. Leadership will span four key areas: service leadership, people and personal leadership, quality leadership and collaborative leadership.
All leaders are expected to work as part of a cohesive team and, when necessary, to take lead responsibility for corporate issues outside their immediate sphere of responsibility in order to achieve the corporate objectives of the Trust.
Main duties of the job
Provide leadership to the Specialties for which they are responsible and contribute to developing strategic direction.Be accountable for the operational management of the Specialty.Support the Group Manager with the financial performance of the Group with oversight of each specialty allotted to the post, balancing the potentially conflicting demands of budgetary requirements and clinical standards to achieve financial targets.Ensure specialty-level commitment to develop plans to move the Trust to 7/7 working.Report to Group Board meetings on specialty performance.Represent the specialty at local levels, developing partnerships, sharing best practice and integrating this knowledge within the Trust.Participate in the on-call rota for the Trust and be available for onsite weekend working when required. Participate in the 7/7 working rota and the on-call rota for the Trust and be available for weekend working when required.Set an example to other staff through own personal behaviours.
About us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
Details
Date posted
20 March 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£55,690 to £62,682 a year pa pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
156-7886319
Job locations
Royal Cornwall Hospitals NHS Trust
Truro
TR1 3LJ
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Royal Cornwall Hospitals NHS Trust
Truro
TR1 3LJ
Employer's website
https://www.royalcornwall.nhs.uk/ (Opens in a new tab)
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Employer contact details
For questions about the job, contact:
Supporting documents
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