Royal Cornwall Hospitals Trust

Senior Assistant Technical Officer - Audiology

The closing date is 08 February 2026

Job summary

We are looking for a dedicated and enthusiastic Senior Assistant Technical Officer to join our team at Royal Cornwall Hospital. This is an excellent opportunity to play a vital role in supporting the delivery of high-quality healthcare services within our Audiology department.

As a Senior Assistant Technical Officer, you will provide essential technical and administrative support to ensure the smooth running of audiology clinics and services. Your responsibilities will include preparing and maintaining equipment, assisting with patient care, and supporting the audiology team in delivering efficient and effective services. You will also contribute to stock management, record keeping, and the organisation of clinical resources.

We are seeking someone who is organised, proactive, and committed to providing excellent patient care. Strong communication skills and attention to detail are essential, as you will work closely with clinicians and patients in a fast-paced environment. Previous experience in a healthcare or technical setting is desirable, but full training will be provided to help you succeed in this role.

If you are passionate about supporting healthcare services and want to be part of a friendly and professional team in a beautiful part of the country, we would love to hear from you.

Main duties of the job

To provide, alongside the other Senior Assistant Technical Officers (SATO), a hearing aid repair service at RCHT Audiology sites around Cornwall, including Otoscopy and earmould impression taking.

To visit the wards to assist in-patients with hearing aid maintenance, repair and replacement of lost hearing aids.

To work alongside an Audiologist on a split fitting appointment, counselling the patient on the management and usage of their newly fitted hearing aid/s.

To undertake directed duties in the Audiology Workshop.

To undertake telephone follow-up clinics in accordance with the telephone follow-up protocol referring onwards as necessary.

To recognise problems beyond own area of knowledge/expertise and to refer onwards or seek advice as required.

Demonstrate own duties to others and support wider team.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Royal Cornwall Hospitals NHS Trust is a research active organisation.

It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.

Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school

https://doi.org/10.1177/17449871231209037

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

156-7711419

Job locations

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Person Specification

Skills

Essential

  • Able to overcome barriers to understanding, to be Deaf aware and able to work with patients for whom English is not a first language.
  • Good IT and keyboard skills

Desirable

  • Experience of working and communicating with Deaf or hearing impaired adults and children

Qualifications

Essential

  • GCSE passes at Grade C or equivalent including Maths, English and Science

Experience

Essential

  • Previous experience of working with the general public in a face to face capacity and on the telephone

Desirable

  • Experience or training as an Assistant Audiologist or Hearing Care Assistant
Person Specification

Skills

Essential

  • Able to overcome barriers to understanding, to be Deaf aware and able to work with patients for whom English is not a first language.
  • Good IT and keyboard skills

Desirable

  • Experience of working and communicating with Deaf or hearing impaired adults and children

Qualifications

Essential

  • GCSE passes at Grade C or equivalent including Maths, English and Science

Experience

Essential

  • Previous experience of working with the general public in a face to face capacity and on the telephone

Desirable

  • Experience or training as an Assistant Audiologist or Hearing Care Assistant

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Audiologist

Demelza Wake

demelza.wake@nhs.net

01872250000

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

156-7711419

Job locations

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ


Supporting documents

Privacy notice

Royal Cornwall Hospitals Trust's privacy notice (opens in a new tab)