Job summary
Endoscopy Waiting List Co-ordinator
Fixed Term contract for 12 months
We are looking for an enthusiastic, reliable individual to join the team as an Assistant Waiting List Coordinator within the Endoscopy Admin Team. This interesting role will include efficient management of several waiting lists.
Main duties of the job
You will require excellent communication and organisational skills and be able to manage your own workload. You should also have previous administration experience and a good knowledge of the current access and RTT targets.
Use knowledge and experience of NHS booking systems to deliver appointments within NHS diagnostic waiting time targets in accordance with individual patient need, waiting list standards & Trust Access policy.
To maintain the various administrative work streams of the Endoscopy Booking Team and provide support for endoscopy nursing staff and senior clinicians.
To make decisions on a number of situations, often at short notice, using judgement and analytical skills. This may include requests for immediate cancellations/rearrangement of lists from clinical staff or senior managers, whilst taking into account Trust priorities and patient clinical needs.
To use the PAS systems to direct book appropriate appointments for patients using knowledge of clinical requirements to book patients into the correct appointment slot and to ensure PAS patient contact details are checked, maintained and updated at all times.
To work on own initiative to organise and manage the administration workload of the Endoscopy Booking team, taking into account management, directorate and clinical instruction, adapting to ever changing priorities.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Royal Cornwall Hospitals NHS Trust is a research active organisation.
It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.
Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school
https://doi.org/10.1177/17449871231209037
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications
Essential
- GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
Desirable
- NVQ 3 or equivalent in administration.
- ECDL or equivalent
Experience
Essential
- Experience of Excel, Windows and the use of databases.
- Ability and expertise in managing own workload.
- Use of electronic patient record systems such as the Patient Administration System (PAS) and Maxims.
- Proven computer experience (Word, Excel, Email, Internet & PowerPoint).
Desirable
- Previous NHS or similar healthcare background.
- Previous Waiting List management experience.
- MAXIMS, ERS and Scorpio trained.
- Customer Care skills.
Person Specification
Qualifications
Essential
- GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
Desirable
- NVQ 3 or equivalent in administration.
- ECDL or equivalent
Experience
Essential
- Experience of Excel, Windows and the use of databases.
- Ability and expertise in managing own workload.
- Use of electronic patient record systems such as the Patient Administration System (PAS) and Maxims.
- Proven computer experience (Word, Excel, Email, Internet & PowerPoint).
Desirable
- Previous NHS or similar healthcare background.
- Previous Waiting List management experience.
- MAXIMS, ERS and Scorpio trained.
- Customer Care skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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