Job summary
The Cornwall system has recognised the requirements for us to establish a substantive Dual Workforce Efficiencies team, working to support both CFT and RCHT with current and future workforce challenges.
This team may also interface with the ICB to support system-wide changes which have workforce implications.
Main duties of the job
Workforce Efficiencies is a service area within the HR & OD function within Cornwall Foundation Trust(CFT) and the POD function within Royal Cornwall Hospital Trust (RCHT).
It is a dually contracted team in place to drive workforce efficiencies and innovative solutions to new ways of working across thehealth and care community within Cornwall and IOS.
The Dual Workforce Efficiencies Lead will be responsible for the operational running and delivery of workstreams within workforce efficiencies. Providing leadership and management of the work, team, processes & policies, systems, associated SLAs & KPIs. As well as the delivery of identified schemes, saving and agreed financial targets, linked to improvement plans, including cost reduction, productivity gain and quality improvement across Trusts and the health and care system.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job description
Job responsibilities
Communication and Working RelationshipsKey relationships will include but not be restricted to: Dual CPO Deputy Director of HR & OD Deputy Director of POD Dual Associate Director of Workforce Efficiencies Chief Executive and Executive Directors Trust Chair and Non-Executive Directors Associate Directors and Heads of Service within HR & OD/POD Senior managers across the organisation ICB Direct reports Staff Side representatives NHS Employers Local partners External providers To work as a key lead of the Workforce Efficiencies Team, the POD directorate within RCHT and the HR & OD directorate within CFT and develop effective, supportive relationships and channels of communication to ensure that the services provided meet operational needs and support the strategic plans of the Trust Communicate with a wide range of senior leaders; influencing and collaborating on workstreams across organisational boundaries Management and Personal Development Effective day to day leadership and management of team members, including supervision and annual appraisals and utilising a flexible workforce across Workforce Efficiencies to support Trust requirements Keep up to date on current practices, best practice, legislation and requirements of all services areas
Strategic Development, Planning and Organising Working with both Trusts and alongside the HR & OD and POD teams to set up new programmes of work to deliver service, Trust and system objectives, working with subject matter experts on the strategic planning, scoping, design and delivery. Plans and organises a broad range of activity including the coordination and development of service strategy, business plans, and associated programmes of work, positioning the delivery of priorities and initiatives within the national and local context Identify, review and implement innovative strategies and ways of working taking into account the National, Regional and Local priorities and examples of best practice Deliver all activities in the context that the Trust needs to comply with regulatory efficiency and productivity requirements, by driving down costs associated to the workforce, keeping in mind the need to retain the best quality people to deliver high quality care with the most cost effective models of working To work with colleagues and system partners to develop an agreed set of outcomes to be delivered across entire pathways and oversee implementation and monitoring Support the establishment of the scope and reach of the People Partnership and overall approach to place based, system resourcing, ensuring access to quality interim resource when needed Through proactive engagement and via a range of methods, develop an effective network of partners, stakeholders and suppliers ensuring the organisation is able to respond effectively to resourcing challenges Devise, develop and implement processes and policies, ensuring stakeholder engagement and a clear communication plan and training where required to support the widest implementation Undertake surveys or audits during project delivery and after project completion to ensure learning is taken forward, and benefits realisation is achieved. Research national and systemwide initiatives to identify best practice and shared learning Be confident and competent in analysing data and information that can be complex, and be able to produce documentation, presentations, policies and/or processes that can break down the content and clearly articulate options for consideration and agreement Working in partnership with teams, Trust senior leaders and system partners to develop workstreams that are innovative and forward thinking, developing implementation plans and leading until close or until the workstream is in a position to transition to business as usualteams, ensuring continuity of innovative practice and change Continually monitor and review the workstream requirements utilising all platforms available Prepare and present detailed plans/business cases where there may be strategic sign up required and/or financial investment; these plans/business cases could be for a short term change initiative or a long term change in position and practice that is needed in a single organisation or across the health and care system Take responsibility for the organisation and implementation of systems where they are part of an agreed workstream Take responsibility for the organisation, implementation of service level agreements, service reviews and development within workforce efficiencies workstreams Able to manage conflicting priorities and workstreams which require persuasion negotiation, and the ability to communicate with clarity on highly technical subjects Able to both provide a vast array of complex information, suitably presented for the audience it is intended for; utilising highly developed verbal and written skills where being able to influence and promote co-operative working is essential Able to develop and present options appraisals and proposed business cases, seeking shared agreement; this could be to a single decision maker or a large group of stakeholders Contribute to the development of regular reports to the Trust Board and subgroups Ensure cost-benefits and efficiency are identified as part of the planning process, including identifying waste and opportunities Document and disseminate best practice and lessons learned for the benefit of future projects undertaken by the Trust and any other partner organisation.
Research and Audit Undertaking benchmarking and research into national best practice, reviewing where suitable for adapting for use in Cornwall and IOS Ensure work transitioned to business as usual is supported with training and support, undertaking audits as required to understand adoption of changed practice and continuity of delivery
Administrative Responsible for the delivery of workstreams and schemes within budget Responsible for meeting financial targets and cost improvement programmes for individual Trusts, regional requirements and national targets and drivers Ensure services remain cost effective, legally and ethically compliant and deliver robust, value for money outcomes whilst still being people focussed, and customer led When connected to a workforce efficiency workstream, lead complex procurement activity across a single or multiple organisations to gain the greatest efficiencies
IT Systems and Processes Review current processes for efficiencies and where necessary, develop and refine processes to be more effective and efficient Monitor and identify any barriers to effective processing, raising risks and making recommendations for improvement Review and manage all systems and processes against best practice and current legislation Use available systems to produce regular performance reports Review data to identify and highlight any barriers to effective service delivery Driving the optimisation of digital workforce opportunities throughout the programme
Job description
Job responsibilities
Communication and Working RelationshipsKey relationships will include but not be restricted to: Dual CPO Deputy Director of HR & OD Deputy Director of POD Dual Associate Director of Workforce Efficiencies Chief Executive and Executive Directors Trust Chair and Non-Executive Directors Associate Directors and Heads of Service within HR & OD/POD Senior managers across the organisation ICB Direct reports Staff Side representatives NHS Employers Local partners External providers To work as a key lead of the Workforce Efficiencies Team, the POD directorate within RCHT and the HR & OD directorate within CFT and develop effective, supportive relationships and channels of communication to ensure that the services provided meet operational needs and support the strategic plans of the Trust Communicate with a wide range of senior leaders; influencing and collaborating on workstreams across organisational boundaries Management and Personal Development Effective day to day leadership and management of team members, including supervision and annual appraisals and utilising a flexible workforce across Workforce Efficiencies to support Trust requirements Keep up to date on current practices, best practice, legislation and requirements of all services areas
Strategic Development, Planning and Organising Working with both Trusts and alongside the HR & OD and POD teams to set up new programmes of work to deliver service, Trust and system objectives, working with subject matter experts on the strategic planning, scoping, design and delivery. Plans and organises a broad range of activity including the coordination and development of service strategy, business plans, and associated programmes of work, positioning the delivery of priorities and initiatives within the national and local context Identify, review and implement innovative strategies and ways of working taking into account the National, Regional and Local priorities and examples of best practice Deliver all activities in the context that the Trust needs to comply with regulatory efficiency and productivity requirements, by driving down costs associated to the workforce, keeping in mind the need to retain the best quality people to deliver high quality care with the most cost effective models of working To work with colleagues and system partners to develop an agreed set of outcomes to be delivered across entire pathways and oversee implementation and monitoring Support the establishment of the scope and reach of the People Partnership and overall approach to place based, system resourcing, ensuring access to quality interim resource when needed Through proactive engagement and via a range of methods, develop an effective network of partners, stakeholders and suppliers ensuring the organisation is able to respond effectively to resourcing challenges Devise, develop and implement processes and policies, ensuring stakeholder engagement and a clear communication plan and training where required to support the widest implementation Undertake surveys or audits during project delivery and after project completion to ensure learning is taken forward, and benefits realisation is achieved. Research national and systemwide initiatives to identify best practice and shared learning Be confident and competent in analysing data and information that can be complex, and be able to produce documentation, presentations, policies and/or processes that can break down the content and clearly articulate options for consideration and agreement Working in partnership with teams, Trust senior leaders and system partners to develop workstreams that are innovative and forward thinking, developing implementation plans and leading until close or until the workstream is in a position to transition to business as usualteams, ensuring continuity of innovative practice and change Continually monitor and review the workstream requirements utilising all platforms available Prepare and present detailed plans/business cases where there may be strategic sign up required and/or financial investment; these plans/business cases could be for a short term change initiative or a long term change in position and practice that is needed in a single organisation or across the health and care system Take responsibility for the organisation and implementation of systems where they are part of an agreed workstream Take responsibility for the organisation, implementation of service level agreements, service reviews and development within workforce efficiencies workstreams Able to manage conflicting priorities and workstreams which require persuasion negotiation, and the ability to communicate with clarity on highly technical subjects Able to both provide a vast array of complex information, suitably presented for the audience it is intended for; utilising highly developed verbal and written skills where being able to influence and promote co-operative working is essential Able to develop and present options appraisals and proposed business cases, seeking shared agreement; this could be to a single decision maker or a large group of stakeholders Contribute to the development of regular reports to the Trust Board and subgroups Ensure cost-benefits and efficiency are identified as part of the planning process, including identifying waste and opportunities Document and disseminate best practice and lessons learned for the benefit of future projects undertaken by the Trust and any other partner organisation.
Research and Audit Undertaking benchmarking and research into national best practice, reviewing where suitable for adapting for use in Cornwall and IOS Ensure work transitioned to business as usual is supported with training and support, undertaking audits as required to understand adoption of changed practice and continuity of delivery
Administrative Responsible for the delivery of workstreams and schemes within budget Responsible for meeting financial targets and cost improvement programmes for individual Trusts, regional requirements and national targets and drivers Ensure services remain cost effective, legally and ethically compliant and deliver robust, value for money outcomes whilst still being people focussed, and customer led When connected to a workforce efficiency workstream, lead complex procurement activity across a single or multiple organisations to gain the greatest efficiencies
IT Systems and Processes Review current processes for efficiencies and where necessary, develop and refine processes to be more effective and efficient Monitor and identify any barriers to effective processing, raising risks and making recommendations for improvement Review and manage all systems and processes against best practice and current legislation Use available systems to produce regular performance reports Review data to identify and highlight any barriers to effective service delivery Driving the optimisation of digital workforce opportunities throughout the programme
Person Specification
Essential
Essential
- Masters level HR related qualification or equivalent experience
- CIPD Registration
- Qualification in project management or equivalent experience
- Previous experience of delivering change across in complex and challenging environments
- Excellent interpersonal skills with the ability to engage, negotiate and influence at all levels
- Ability to provide highly specialist HR advice on a range of HR subjects
Desirable
- Employment law knowledge
- NHS or healthcare experience
Desirable
Desirable
- Employment law qualification
change management
Essential
- significant experience in change management
Person Specification
Essential
Essential
- Masters level HR related qualification or equivalent experience
- CIPD Registration
- Qualification in project management or equivalent experience
- Previous experience of delivering change across in complex and challenging environments
- Excellent interpersonal skills with the ability to engage, negotiate and influence at all levels
- Ability to provide highly specialist HR advice on a range of HR subjects
Desirable
- Employment law knowledge
- NHS or healthcare experience
Desirable
Desirable
- Employment law qualification
change management
Essential
- significant experience in change management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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