Clinical & Business Support Assistant

Job summary

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.

We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

Cornwall Foundation Trust

Royal Cornwall Hospitals NHS Trust

Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

An opportunity has arisen fortwo fixed-term positions working with the Devon and Cornwall Care Record (DCCR) support team, based within Cornwall IT Services.

The Devon and Cornwall Care Record brings together patient data from a number of health and social care providers and presents it as a single record. This new system enables frontline staff to see details held by GP practices, hospitals, care homes and other organisations across Devon, Cornwall and the Isles of Scilly, giving them a more complete view of a patient's history.

The DCCR Support Team supports over 300 health and social care stakeholders across the Southwest, with an increasing number of users every week. These posts will be integral in facilitating the rollout of the DCCR to clinicians based within Cornwall, particularly those working at Royal Cornwall Hospital Treliske (RCHT).

For more details on the DCCR, you can visit our website: https://devonandcornwallcarerecord.nhs.uk/

Main duties of the job

Please note: as these are fixed-term positions, there is norequirement for participation in an on-call rota or out-of-hours working.

The team currently provides support from 8.00am to 5.00pm, Monday to Friday .

Main duties include:

• Ensuring all system accounts are set up and amended in a timely manner
• Monitoring the system to ensure it is running optimally
• Offering advice and guidance to users on the use of the software
• Facilitating the sign-up of new health and social care organisations

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Royal Cornwall Hospitals NHS Trust is a research active organisation.

It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.

Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school

https://doi.org/10.1177/17449871231209037

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Cornwall IT Services, Drump Road

Redruth

TR15 1LU

Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Cornwall IT Services, Drump Road

Redruth

TR15 1LU

Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)

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