Royal Cornwall Hospitals Trust

Kernowflex (Bank) Retail Catering Assistant

The closing date is 20 October 2025

Job summary

Kernowflex (Bank) Retail Catering Assistant

Zero Hours

To carry out a wide range of general retail catering duties within our on-site retail outlets ensuring a high quality level of customer service and food safety following set procedures and specifications. Strong customer service skills are essential.

Various shifts are available between 06:00 through to 21:30

Main duties of the job

Duties include serving staff and visitors freshly prepared meals, preparing refreshments including hot and cold speciality drinks. Replenishing stock displays and ensuring all areas are clean and tidy.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Royal Cornwall Hospitals NHS Trust is a research active organisation.

It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.

Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school

https://doi.org/10.1177/17449871231209037

Details

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

156-7463363-A

Job locations

Royal Cornwall Hospital

Truro

TR1 3LJ


Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Work health assessments
  • Criminal record check standards
  • Right to work checks

For further information please visit:

www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.

Kernowflex (Bank) Retail Catering Assistant

In return for your expertise and hard work, we offer a wide range of benefits including:

Competitive rates of pay with increments.

Access to the NHS pension scheme.

Opportunities to work across various departments and sites, gaining invaluable knowledge and experience.

Unsocial hours enhancements (where applicable).

A flexible working pattern to suit you.

Opportunities for further training (all paid for) and progression into permanent posts.

Paid annual leave quarterly pro rate of working time directives.

Weekly pay.

A comprehensive induction and ongoing mandatory training.

Plus, when you go home, you can relax in the most amazing countryside and coastal environments work-life balance here in Cornwall is unrivalled.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Work health assessments
  • Criminal record check standards
  • Right to work checks

For further information please visit:

www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.

Kernowflex (Bank) Retail Catering Assistant

In return for your expertise and hard work, we offer a wide range of benefits including:

Competitive rates of pay with increments.

Access to the NHS pension scheme.

Opportunities to work across various departments and sites, gaining invaluable knowledge and experience.

Unsocial hours enhancements (where applicable).

A flexible working pattern to suit you.

Opportunities for further training (all paid for) and progression into permanent posts.

Paid annual leave quarterly pro rate of working time directives.

Weekly pay.

A comprehensive induction and ongoing mandatory training.

Plus, when you go home, you can relax in the most amazing countryside and coastal environments work-life balance here in Cornwall is unrivalled.

Person Specification

Qualifications

Essential

  • Food Hygiene Level 2 - Food Safety
  • Previous customer service experience
  • GCSE maths and English

Desirable

  • Level 3/Intermediate Food Hygiene Certificate

Experience

Essential

  • Working within retail catering areas
  • Knowledge of food handling/HACCP and cleaning procedures

Desirable

  • Barista experience

Skills

Essential

  • Good communicator. Punctual. Ability to work on own and within a team.
Person Specification

Qualifications

Essential

  • Food Hygiene Level 2 - Food Safety
  • Previous customer service experience
  • GCSE maths and English

Desirable

  • Level 3/Intermediate Food Hygiene Certificate

Experience

Essential

  • Working within retail catering areas
  • Knowledge of food handling/HACCP and cleaning procedures

Desirable

  • Barista experience

Skills

Essential

  • Good communicator. Punctual. Ability to work on own and within a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospital

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospital

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operations Manager

Michael Trevelyan

michael.trevelyan@nhs.net

01209312660

Details

Date posted

07 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

156-7463363-A

Job locations

Royal Cornwall Hospital

Truro

TR1 3LJ


Supporting documents

Privacy notice

Royal Cornwall Hospitals Trust's privacy notice (opens in a new tab)