Administrative Support Trauma Assessment Unit
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Job summary
Administrative Support Trauma Assessment Unit
An exciting opportunity has arisen within our Care Group in the Trauma Assessment Unit.
We are looking for a new member to join our friendly and supportive administration team with the personality and passion to complement the existing team's high standards.
The successful candidate must have a flexible approach, possess excellent communication skills, must be reliable, well organised, and able to work as part of a team or independently.
Main duties of the job
You should be able to work with minimum supervision and have a cheerful, tactful, sensitive approach to dealing with occasional difficult situations. You should be able to work well under pressure, be motivated with a commitment to provide excellent customer service. Your administration duties will include managing correspondence, preparing paperwork for the TAU clinic patients, and booking follow-up appointments. together with facilitating the flow of information between the various clinicians and support services, where appropriate, to help process the patient's care pathway.
You will work with the Trauma Coordinators to facilitate the smooth running of the patient journey by ensuring co-ordinated and streamlined administrative processes which revolve around the patient and their individual needs. You will provide cross-cover for other Medical Secretary's to ensure a consistent and effective administration service is maintained at all times.
About us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
We employ approximately 6,700 staff and have a budget of approximately £580 million.. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
Details
Date posted
19 February 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year pa pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
156-7004719
Job locations
Royal Cornwall Hospitals NHS Trust
Royal Cornwall Hospitals NHS Trust
Truro
TR1 3LJ
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Royal Cornwall Hospitals NHS Trust
Royal Cornwall Hospitals NHS Trust
Truro
TR1 3LJ
Employer's website
https://www.royalcornwall.nhs.uk/ (Opens in a new tab)
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Employer contact details
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Supporting documents
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