Job summary
The Oral Surgery and Orthodontic team is seeking an enthusiastic, motivated person who can offer excellent secretarial and administration skills to assist in the provision of a comprehensive service.
To be successful you will need excellent communication skills. You will also need a flexible and professional approach to the work and enjoy the variety of communication with a wide range of people both internal and external to the Trust. This includes being the first point of contact for communication within the clinical team. You will provide diary management and workload organization for the Consultant and team as well as providing cover for colleagues as necessary.
This vacancy is for a part time 30 hours per week role.
Main duties of the job
Take and process telephone calls in an appropriate manner. Telephone calls will involve contact with patients, carers and health professionals and may involve the provision of non-clinical advice.
Provide cover for other members of staff as directed by the CAL.
Sort, distribute and prioritise internal/external post, including communication by e-mail. Requesting case notes as necessary.
General correspondence, e.g. discharge summaries, reports and other communication by use of advanced keyboard skills either using audio typing techniques or other digital formats as directed by the CAL, utilising the ability to accurately transcribe dictation, understanding the context and re-arranging as necessary. Correspondence may be of a distressing nature.
Obtain hospital case notes and X-rays from both within the Trust and outside Trusts when required (ensuring case notes and X-rays are tracered accurately using PAS at all times and returned to Health Records in a timely manner).
Data quality check the outcomes of clinic annotations altering PAS to reflect the relevant clinical notes in close co-operation with the Medical Secretary.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Details
Date posted
04 February 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
156-6936179
Job locations
Royal Cornwall Hospitals NHS Trust
Truro
TR1 3LJ
Employer details
Employer name
Royal Cornwall Hospitals Trust
Address
Royal Cornwall Hospitals NHS Trust
Truro
TR1 3LJ
Employer's website
https://www.royalcornwall.nhs.uk/ (Opens in a new tab)
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Employer contact details
For questions about the job, contact:
Supporting documents
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