Job summary
Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical transformation journey that will change the way in which we deliver care across Cornwall, the Isles of Scilly, and the South West Peninsula. The Electronic Patient Record (EPR) Programme will underpin everything we do for our patients, our people, and our communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day. We believe the people of Cornwall and the Isles of Scilly, and our staff deserve nothing less.
This role is for an EPR Programme Support Officer within the EPR Programme Team.
The EPR Programme Support Officer is an active member of the EPR Programme Team whose role is to provide support across the various workstreams including clinical and administration.
It is the responsibility of the post-holder to use their skills, experience and subject matter expertise to support the delivery of projects against stated benefits.
We would welcome an individual that is enthusiastic and self-motivated, who enjoys working in a fast paced and challenging environment. It is essential that you are a team player and have excellent interpersonal and communication skills.
This post is full time Monday - Friday however happy to discuss a more flexible approach.
Main duties of the job
Assist programme /project manager in initiation of new projects.
Undertake surveys, process map procedures and processes and take part in information gathering related to projects using a variety of software.
Manage (and in some instances create) an effective filing system for the documentation created across the programme. From time to time audit and rationalise the documentation systems.
Develop administrative processes required as part of projects.
Maintain project databases and library ensuring that the team adhere strictly to the version control systems developed/in place.
Contribute to the production of a communication plan and delivery of communication about a project or programme across the organisation and wider system. Ensure the stakeholder map is maintained.
Maintain a good working knowledge of the projects within the programme and team.
About us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Job description
Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Experience
Essential
- Experience of organising and prioritising multiple tasks within tight timescales/deadlines
- Proven experience of regularly using Microsoft Office Suite (Word, excel, powerpoint, outlook etc)
- Proven relevant experience in office support or project office role
Desirable
- Experience of working within the NHS
- Use of Microsoft Project
- Process mapping and the use of Visio
- Experience of organising meetings and minute taking
- Use of MS Teams
Practical and Intellectual Skills
Essential
- Excellent verbal, written and inpersonal skills
- Excellent administration skills
- Good organiser/time manager
- Ability to solve analytical problems
Disposition/Adjustment/Attitude
Essential
- Willigness to learn new skills and take on new challenges
- Self motivated with the ability to use initiative and act indepently within relevant Trust policies, guidelines and procedures
- Able to work to deadlines under pressure
- Able to remain objective when dealing with issues
- Enthusiastic
- Team Player
Qualifications
Essential
- Higher National Certificate/NVQ Level 4/Diploma or equivalent experience
- GCSE Maths & English
Desirable
- IT related subjects
- Project Management
- Minute taking
Person Specification
Experience
Essential
- Experience of organising and prioritising multiple tasks within tight timescales/deadlines
- Proven experience of regularly using Microsoft Office Suite (Word, excel, powerpoint, outlook etc)
- Proven relevant experience in office support or project office role
Desirable
- Experience of working within the NHS
- Use of Microsoft Project
- Process mapping and the use of Visio
- Experience of organising meetings and minute taking
- Use of MS Teams
Practical and Intellectual Skills
Essential
- Excellent verbal, written and inpersonal skills
- Excellent administration skills
- Good organiser/time manager
- Ability to solve analytical problems
Disposition/Adjustment/Attitude
Essential
- Willigness to learn new skills and take on new challenges
- Self motivated with the ability to use initiative and act indepently within relevant Trust policies, guidelines and procedures
- Able to work to deadlines under pressure
- Able to remain objective when dealing with issues
- Enthusiastic
- Team Player
Qualifications
Essential
- Higher National Certificate/NVQ Level 4/Diploma or equivalent experience
- GCSE Maths & English
Desirable
- IT related subjects
- Project Management
- Minute taking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
.png){kind=logo}
