Patient Services Digital Lead

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks

• Professional registration and qualification checks

• Employment history and reference checks

• Work health assessments

• Criminal record check standards

• Right to work checks

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.

Person Specification

Qualifications

Essential

• Degree or relevant experience

Desirable

• Education or training qualification or equivalent experience

Experience

Essential

• Experience working within administration management in a hospital / healthcare setting.
• Experience working with clinical IT systems in the NHS or equivalent organisation.
• Experience of communication at all levels across organisations.
• Strong non-clinical IT Skills including excel and power-point.

Desirable

• Experience in the design, development and implementation of projects and programmes in data, information, knowledge and technology.
• Experience in change management and staff engagement practices.
• Knowledge of national and local NHS healthcare digital agenda, standards, research, and its implications.

Practical and Intellectual Skills

Essential

• Excellent leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams.
• Excellent verbal and written communication skills.
• Effective decision-making skills in challenging environments.

Desirable

• Experience in workflow redesign and development of administrative pathways.

Disposition, Adjustment and Attitude

Essential

• Patient, calm, organised, flexible, adaptable, team player, able to think on their own feet in all environments and situations.
• Ability to positively role model Trust values and behaviours at all times.
• Committed to patient centred care.
• Able to work unsupervised, able to make decisions related to management and delivery, able to work accurately in often distracting environments.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals NHS Trust

Truro

TR1 3LJ

Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)