Technical Administrator

Royal Cornwall Hospitals Trust

Information:

This job is now closed

Job summary

We want you to help us build and maintain the most modern, sustainable, progressive and forward thinking environments in which our healthcare professionals can deliver outstanding care for one and all. It's what we have called 'Building Brilliance'. Following significant investment in the Trust, we have developed outstanding plans for new developments which will push RCHT right to the forefront of modern hospital care.

Main duties of the job

So we are now investing in our Estates team in both strategic project management and in the day to day management of our maintenance and buildings. We are interested in hearing from highly motivated, hardworking and committed individualswith experience in their field of work, as well as people looking for a change in career direction.

This is a particularlyexciting time to join the team as we undergo a period of significant growth, offering excellent opportunity for progression. We have a wide range of positions available at various levels including project managers, estates officers (mechanical and electrical), supervisors and assistants, so whatever your discipline, background and experience, come and take a look at how you can form part of our brilliant team.

About us

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

Date posted

25 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

156-6092270-A

Job locations

Royal Cornwall Hospital

Estates Department, Royal Cornwall Hospital, Truro, TR1 3LJ

Truro

TR1 3LJ


Job description

Job responsibilities

Reporting to the Estates Operations Business Manager.

The role will ensure that the appropriate information systems are organised and maintained within the admin office so as to provide data necessary to support the full range of Estate Operations Services at the Royal Cornwall Hospitals NHS Trust.

To act as the initial point of contact for clients, customers and contractors enquiries, dealing with telephone calls, maintenance requests, routine correspondence and operating the mobile radio system.

To liaise with all disciplines of staff throughout the Trust and promote user satisfaction.

To liaise with customers with regard to Service Level Agreements.

To assist with the control and management of contractors with regard to site access.

Maintaining currency of records, filing and information systems.

To provide an accurate data handling and management reporting service.

To provide secretarial cover for the department as required (typing, photocopying, note taking, filing and general office duties).

To undertake training in Admin and Clerical systems and to train others as required.

To carry out other duties as may be required from time to time by senior management within the Royal Cornwall Hospitals NHS Trust.

Foster and maintain good working relations with colleagues, managers, customers and staff at all levels and at all times.

To be able to raise requisitions on the Unit 4 system.

Job description

Job responsibilities

Reporting to the Estates Operations Business Manager.

The role will ensure that the appropriate information systems are organised and maintained within the admin office so as to provide data necessary to support the full range of Estate Operations Services at the Royal Cornwall Hospitals NHS Trust.

To act as the initial point of contact for clients, customers and contractors enquiries, dealing with telephone calls, maintenance requests, routine correspondence and operating the mobile radio system.

To liaise with all disciplines of staff throughout the Trust and promote user satisfaction.

To liaise with customers with regard to Service Level Agreements.

To assist with the control and management of contractors with regard to site access.

Maintaining currency of records, filing and information systems.

To provide an accurate data handling and management reporting service.

To provide secretarial cover for the department as required (typing, photocopying, note taking, filing and general office duties).

To undertake training in Admin and Clerical systems and to train others as required.

To carry out other duties as may be required from time to time by senior management within the Royal Cornwall Hospitals NHS Trust.

Foster and maintain good working relations with colleagues, managers, customers and staff at all levels and at all times.

To be able to raise requisitions on the Unit 4 system.

Person Specification

Knowledge & skills

Essential

  • GCSE A* - C in Mathematics and English
  • IT Literate and experience of using Microsoft packages including Word and Excel
  • RSA 111 or equivalent in Typing/Keyboard skills

Desirable

  • Administrative qualification

Experience

Essential

  • Ability to work unsupervised
  • Three years' experience in a busy office environment

Desirable

  • Relevant experience in the public and/or private sector
  • Financial systems servicing experience
Person Specification

Knowledge & skills

Essential

  • GCSE A* - C in Mathematics and English
  • IT Literate and experience of using Microsoft packages including Word and Excel
  • RSA 111 or equivalent in Typing/Keyboard skills

Desirable

  • Administrative qualification

Experience

Essential

  • Ability to work unsupervised
  • Three years' experience in a busy office environment

Desirable

  • Relevant experience in the public and/or private sector
  • Financial systems servicing experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospital

Estates Department, Royal Cornwall Hospital, Truro, TR1 3LJ

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospital

Estates Department, Royal Cornwall Hospital, Truro, TR1 3LJ

Truro

TR1 3LJ


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Estates Operations Business Manager

Katrina Rodda

katrinarodda@nhs.net

Date posted

25 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

156-6092270-A

Job locations

Royal Cornwall Hospital

Estates Department, Royal Cornwall Hospital, Truro, TR1 3LJ

Truro

TR1 3LJ


Supporting documents

Privacy notice

Royal Cornwall Hospitals Trust's privacy notice (opens in a new tab)