Volunteer

Job summary

As a volunteer at our Trust you will work alongside clinical and non-clinical teams to enhance the patient experience. There are numerous volunteer roles across the Trust - please review attached job descriptions for current volunteer opportunities. A volunteer enhances the care provided by our teams by providing friendly support to patients and their families. Assisting patients and staff with daily activities and tasks, supporting patients with care and treatment plans and always maintaining confidentiality and dignity.

As a volunteer you will communicate with a variety of people so good communication and interpersonal skills are essential as well as a caring and empathetic respectful attitude.

We are looking for enthusiastic and motivated individuals who have a commitment to provide the best care to our patients and families.

Being a Trust volunteer is extremely rewarding it can not only provide a sense of accomplishment but it can provide opportunities to learn new skills and gain experience in the healthcare setting, so whether you are studying or reconsidering your career or you just want to support your community come and join us you will receive a full induction and ongoing support in your new role.

Main duties of the job

Roles available - Hospital Radio and Cancer Information and Support.

Volunteer duties vary from role to role, but generally include:

Support meeting and greeting patients and visitors to wards or hospital sites and contribute to making it a positive and welcoming environment

Providing friendly, helpful support to patients, visitors and their families within the volunteer role boundaries i.e. unpacking belongings assisting with basic tasks.

Assisting in preparing patients for mealtimes, tidying space and supporting patients with hand hygiene

Help with offering reassurance and companionship through a friendly conversation or activities i.e. reading to patients playing games and doing puzzles

Improving patient experience by gathering feedback supporting with friends and family questionnaires

Tiding patients bed spaces

Tidying and restocking information racks and notice boards, linen cupboards under guidance of ward staff

Collecting and delivering miscellaneous items between departments.

Uphold the values and standards of the organisation

You will be expected to commit to 2 hours per week for a minimum of 6 months

You will be expected to undertake training prior to volunteering and maintain compliance in annual online training to remain safe whilst working in the Trust

To find out more about these roles please visit our website. Here you will find in-depth information about the different Volunteering roles at STSFT.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

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Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

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