Clerical Officer

Job summary

We are looking to recruit a part time, permanent member of staff to our PREP (Perioperative Risk Evaluation & Preparation) administrative team, to rotate shifts between Sunderland Royal Hospital & South Tyneside Hospital.

The post holder will be one of a small team of administrative support staff, who will provide essential administrative functions, whilst liaising with clinical, nursing, administrative staff, patients, and the general public. The service supports all surgical Directorates throughout the Trust and you would be expected to carry out a variety of administrative tasks to allow you to support the referring clinical and administrative teams.

Candidates must be able to demonstrate that they have the ability to communicate effectively with people at all levels by telephone and in person. Excellent organisational skills and time management are also integral to the role. The ability to prioritise workloads is also essential.

You should have excellent keyboard skills and a working knowledge of IT systems.

Main duties of the job

To provide clerical and administrative duties, supporting the provision of an efficient and effective service to the PREP/Pre Assessment Department, and all service users throughout the Trust.

To greet patients, registering their details, to take phone calls, deal with queries, signpost or forward calls as required.

To contribute to effective communication links between all members of the PREP/Pre Assessment Department, and the Surgical Directorates.

Maintain accurate electronic information systems, with previous experience of Meditech Version 6 being desirable.

At times you may be expected to work across sites, Trust Wide to support the needs to of the PREP/Pre Assessment service.

The hours of this role are Monday to Sunday 08:00 20:00, however the initial hours to work are Monday but this shift can be subject to change between the hours of 08:00 17:00, Monday to Friday

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

---

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

---