South Tyneside and Sunderland NHS Foundation Trust

Admin Assistant

This job is now closed

Job summary

An exciting opportunity has become available in our Hospital Social Work Department. We are looking for an enthusiastic person with a flexible approach to join our Social Work Administration Team as an Administration Assistant. The successful candidate will be educated to GCSE level A-C supported by an RSA 2 equivalent qualification and/or proven admin experience. If any further details are required please contact the recruiting manager for this position.

Main duties of the job

The post is part-time at 18.75 hours per week. You will be providing administrative support to the Hospital Social Work Team to make sure the service runs smoothly and effectively whilst facilitating hospital discharges. Excellent communication skills are desirable as you will be dealing with telephone calls from health and social care professionals, outside agencies, patients and their families. Other duties include scanning, data input onto Liquid Logic and V6 computer systems and dealing with incoming and outgoing emails

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

29 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9155-MDNM-1124-68

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To provide administrative support and telephone reception for the Social Work Department. To be responsible for registering attendances and updating patient demographic details in the patient administration system. To comply with the Trusts vision, values and behavioural compact.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Person Specification

Other Requirements

Essential

Ability to work under pressure.
Ability to work independently or as part of a team.
To deal effectively with patient enquiries.
Ability to use initiative.
Flexible approach Self-motivated
Friendly personality Ability to work as part of a team.

Qualifications

Essential

Good numeracy and literacy skills.
Education to GCSE level

Desirable

Knowledge of V6 Knowledge of Data Protection Act.
Knowledge of Microsoft Packages.

Experience

Essential

Experience of Office Work.
Experience of Reception and telephone duties.

Desirable

NHS Background Social Services Background.

Knowledge & Skills

Essential

Keyboard Skills Organisation Skills
Excellent Communication Skills
Excellent telephone manner

Person Specification

Other Requirements

Essential

Ability to work under pressure.
Ability to work independently or as part of a team.
To deal effectively with patient enquiries.
Ability to use initiative.
Flexible approach Self-motivated
Friendly personality Ability to work as part of a team.

Qualifications

Essential

Good numeracy and literacy skills.
Education to GCSE level

Desirable

Knowledge of V6 Knowledge of Data Protection Act.
Knowledge of Microsoft Packages.

Experience

Essential

Experience of Office Work.
Experience of Reception and telephone duties.

Desirable

NHS Background Social Services Background.

Knowledge & Skills

Essential

Keyboard Skills Organisation Skills
Excellent Communication Skills
Excellent telephone manner

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)