South Tyneside and Sunderland NHS Foundation Trust

Healthcare Assistant

The closing date is 18 September 2025

Job summary

This is an exciting opportunity to join the Renal Ambulatory Care team at South Tyneside and Sunderland NHS Trust based in Sunderland Royal Hospital. You will work alongside experienced renal staff to provide safe effective clinic care for renal patients. The department is looking to recruit a dynamic and forward-thinking Health Care Assistant. Renal experience is desirable but not essential for this role. The successful candidate will be fully trained in all aspects of the job with competency-based assessments and full mentor support. The Renal Ambulatory team welcome applications from people with vision, drive, compassion and understanding. This is currently a 5-day service running from Monday to Friday from 08:00 18:00.

Main duties of the job

Supporting qualified healthcare professionals in delivering patient care and carrying out a range of delegated clinical and administrative duties.The role often includes direct patient care, such as assisting with mobility, and monitoring vital signs, as well as administrative tasks like scheduling appointments and maintaining records.Staff also play a crucial role in communicating with patients, their families, and other healthcare team members.

To carry out a range of clinical duties with minimal / no supervision,triaging patients on arrival to unit, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, ECG, glucose monitoring, phlebotomy, blood collection and testing of urine samples including dipstick, collection of faecal samples.

Healthcare Assistant (HCA) are trained to attach monitoring device for 24-hour blood pressure (BP) monitoring and will be responsible for taking recordings as per clinicians instructions.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Details

Date posted

04 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,465 to £26,598 a year Band 2 until care certificate complete then move to Band 3

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-MDNM-0925-09

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients / relatives and their carers appropriate to their needs.

Maintain patients privacy and dignity at all times

Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.

Continue to develop and maintain competences to support high quality safe care

Be an effective part of the multi disciplinary team contributing to the departmental objectives

You will be expected to contribute to house keeping and other ward duties as required e.g. general tidiness, pre-determined stock levels are met and clinical equipment is clean, working and stored correctly. Assist with admin & clerical duties as required.

To comply with the Trusts vision, values, behavioural compact, as well as policies and procedures.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients / relatives and their carers appropriate to their needs.

Maintain patients privacy and dignity at all times

Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.

Continue to develop and maintain competences to support high quality safe care

Be an effective part of the multi disciplinary team contributing to the departmental objectives

You will be expected to contribute to house keeping and other ward duties as required e.g. general tidiness, pre-determined stock levels are met and clinical equipment is clean, working and stored correctly. Assist with admin & clerical duties as required.

To comply with the Trusts vision, values, behavioural compact, as well as policies and procedures.

Person Specification

Physical Skills

Essential

  • Ability to assist patients to move, as per Trust Moving and Handling Policy.

Experience

Essential

  • Substantive customer services experience.
  • Or
  • experience of working in a caring role (paid or unpaid)

Qualifications

Essential

  • Maths and English at level 1 or above (GCSE A E or equivalent).

Desirable

  • NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Skills & Knowledge

Essential

  • Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
  • Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
  • Presents self as courteous, respectful and helpful
  • Basic keyboard and IT skills.
  • Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
  • Work effectively under direct supervision as part of a multi-disciplinary team
Person Specification

Physical Skills

Essential

  • Ability to assist patients to move, as per Trust Moving and Handling Policy.

Experience

Essential

  • Substantive customer services experience.
  • Or
  • experience of working in a caring role (paid or unpaid)

Qualifications

Essential

  • Maths and English at level 1 or above (GCSE A E or equivalent).

Desirable

  • NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Skills & Knowledge

Essential

  • Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
  • Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
  • Presents self as courteous, respectful and helpful
  • Basic keyboard and IT skills.
  • Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
  • Work effectively under direct supervision as part of a multi-disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Renal Ambulatory Care Manager

Thelma Furtado

thelma.furtado@nhs.net

01915656256

Details

Date posted

04 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,465 to £26,598 a year Band 2 until care certificate complete then move to Band 3

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-MDNM-0925-09

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Supporting documents

Privacy notice

South Tyneside and Sunderland NHS Foundation Trust's privacy notice (opens in a new tab)