Ward Clerk

Job summary

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UKfor further information.

This is an exciting opportunity to join our excellent team on our busy ward at Sunderland Royal Hospital. We are looking for a full time Ward Clerk to work 37.5 hours per week working over 5 days (Monday - Friday) covering from 08:00-16:00 each day. The successful candidate must be self motivated and enthusiastic. Previous experience in a customer care role would be advantageous, as would previous experience in a health care setting. Ward E50 is a 27 bedded ward within general medicine. The successful applicant would help with clerical and admin work, and maintain professional and effective communication with complex patient and families. You will be joining a committed forward-thinking team where you can make a significant contribution to maintain safe and effective care to our patients in Ward E50. In this role, you will work closely with nursing team to ensure patient experience, patient safety providing high standards of patient care. The right candidate will have effective communication skills and demonstrate effective organisation skills to be able to manage and prioritise workload.

Main duties of the job

We require a motivated individual with strong communication skills to join our team. The role is to support the Multidisciplinary team and the ward manager in areas of administration. You will be joining experienced, committed, and friendly team members. To be successful in this role you should have good communication skills, knowledge of customer care and experience working on computers with strong keyboard skills.

To ensure visibility by working from the nurses station, answering telephone calls, resolving enquiries, taking messages, and redirecting callers as appropriate.

To effectively communicate with GPs, Consultants, the Multidisciplinary team and Ward Manager via emails and telephone as per hospital policy.

To be able to prioritise workload and time management.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

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Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

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