South Tyneside and Sunderland NHS Foundation Trust

Healthcare Assistant

The closing date is 30 March 2026

Job summary

An exciting opportunity has arisen for Healthcare Assistants to join our team across the Urology Treatment Centre and Durham Treatment Centre. In this integral role, you will work closely with the nursing team to provide high standards of patient care delivery and contribute to the smooth running of clinics in the department.

The successful candidate will demonstrate flexibility and commitment.

The post holder will promote the positive image of the clinical area, and you will gain the opportunity to develop skills such as venepuncture and catheterisation.

Full and part time posts are available.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.

Main duties of the job

To support our patients accessing the Urology Service.

To work as part of a wider team across the Urology Treatment Centre and Durham Treatment Centre.

To undertake nurse led flow rate clinics independently.

To undertake venepuncture and catheterisation.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Date posted

16 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year 2026/27 pay award pending (£25,272-£27,476)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9155-GSNM-0326-21

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Durham Treatment Centre

Belmont Industrial Estate

Durham

DH1 1HP

South Tyneside District Hospital

Harton Lane

South Shields

NE34 0PL

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients/relatives and their carers, appropriate to their needs.
Maintain patients privacy and dignity at all times.
Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.
Continue to develop and maintain competencies to support high quality safe care.
Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
You will be expected to contribute to housekeeping and other ward duties as required, e.g. general tidiness, ensuring pre-determined stock levels are met and clinical equipment is clean, working and stored correctly.
Assist with administrative and clerical duties as required.
To comply with the Trusts vision, values, behavioural compact, as well as policies and procedures.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To assist the registered practitioner (or other healthcare practitioners) in providing high quality compassionate patient care and assistance to patients/relatives and their carers, appropriate to their needs.
Maintain patients privacy and dignity at all times.
Responsible for carrying out tasks as delegated by the registered practitioner who has overall accountability for delegating care.
Continue to develop and maintain competencies to support high quality safe care.
Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
You will be expected to contribute to housekeeping and other ward duties as required, e.g. general tidiness, ensuring pre-determined stock levels are met and clinical equipment is clean, working and stored correctly.
Assist with administrative and clerical duties as required.
To comply with the Trusts vision, values, behavioural compact, as well as policies and procedures.

Person Specification

Physical Skills

Essential

Ability to assist patients to move, as per Trust Moving and Handling Policy.

Qualifications

Essential

Maths and English at level 1 or above (GCSE AE or equivalent).

Desirable

NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Experience

Essential

Substantive customer services experience or experience of working in a caring role (paid or unpaid).

Skills and Knowledge

Essential

Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
Presents self as courteous, respectful and helpful.
Basic keyboard and IT skills.
Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
Work effectively under direct supervision as part of a multi-disciplinary team.

Person Specification

Physical Skills

Essential

Ability to assist patients to move, as per Trust Moving and Handling Policy.

Qualifications

Essential

Maths and English at level 1 or above (GCSE AE or equivalent).

Desirable

NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Experience

Essential

Substantive customer services experience or experience of working in a caring role (paid or unpaid).

Skills and Knowledge

Essential

Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
Presents self as courteous, respectful and helpful.
Basic keyboard and IT skills.
Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
Work effectively under direct supervision as part of a multi-disciplinary team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.