South Tyneside and Sunderland NHS Foundation Trust

Neonatal Support Worker

The closing date is 30 December 2025

Job summary

We are currently seeking to Appoint a part-time (36 hours per week) Support Worker to join our Neonatal team. This Post will be suitable for anyone with an interest in working within a healthcare setting whose aim would be to assist in the smooth running of a busy Neonatal Unit by supporting qualified staff in their day-to-day duties.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. You are requested to consider this when making your application. Please visitGov.UKfor further information

Main duties of the job

The responsibilities of the job will be interesting, varied and challenging and will be diverse in content but mainly consisting of housekeeping duties. You will be expected to communicate with members of the Neonatal team, families and extended multi-disciplinary team.

The Neonatal Unit offers a 24-hour service. You will be required to work on a Monday-Sunday rota to ensure service needs are met.

Family Care is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time, and we are committed to supporting flexible approaches to work wherever possible for our people. Please enquire to see how we might work flexibly with you in this role.

If you are interested in becoming part of our fantastic team then we would welcome your Application.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro-rata for part-time

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9155-FCNM-1225-37

Job locations

Trust Headquarters

Sunderland Royal Hospital

Sunderland

SR4 7TP

Job description

Job responsibilities

To provide excellent standards of cleanliness whilst working to schedules relevant to allocated areas. Clean medical device equipment as directed, and set up ready for use. Ensure the clinical areas within the Department are well stocked. Monitor stores and order replacements as required. Responsible for carrying-out tasks as delegated by the NICU Nurse-in-Charge and Unit Manager.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Job description

Job responsibilities

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Person Specification

Experience

Desirable

Previous experience in a similar role.
Previous NHS experience.

Skills & Knowledge

Essential

Ability to work without continuous supervision.
Ability to plan and manage workload.
Ability to work under pressure.
Basic keyboard skills.
Effective communication skills.
Effective interpersonal skills in sensitive situations.
Ability to learn about management and maintenance of technical equipment.
Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
Ability to use basic email system and document clearly.
Basic understanding of health and safety requirements in a patient environment.
General understanding of confidentiality requirements in a healthcare setting.
Willing to undertake further training and competency-based assessments relating to the role.

Other

Desirable

Please provide a contact telephone number.

Physical Skills

Essential

Mobility to be able to stand and walk for long periods of the shift.
Ability to follow Trust policy for moving and handling.
Mobility to be able to push and pull large pieces of equipment around the Department.
Ability to sit at a workstation as necessary to perform the Post.
Accuracy required when using IT devices.

Qualifications

Essential

Basic Numeracy and Literacy at Level 1.

Desirable

Numeracy and Literacy at Level 2 or above.

Person Specification

Experience

Desirable

Previous experience in a similar role.
Previous NHS experience.

Skills & Knowledge

Essential

Ability to work without continuous supervision.
Ability to plan and manage workload.
Ability to work under pressure.
Basic keyboard skills.
Effective communication skills.
Effective interpersonal skills in sensitive situations.
Ability to learn about management and maintenance of technical equipment.
Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
Ability to use basic email system and document clearly.
Basic understanding of health and safety requirements in a patient environment.
General understanding of confidentiality requirements in a healthcare setting.
Willing to undertake further training and competency-based assessments relating to the role.

Other

Desirable

Please provide a contact telephone number.

Physical Skills

Essential

Mobility to be able to stand and walk for long periods of the shift.
Ability to follow Trust policy for moving and handling.
Mobility to be able to push and pull large pieces of equipment around the Department.
Ability to sit at a workstation as necessary to perform the Post.
Accuracy required when using IT devices.

Qualifications

Essential

Basic Numeracy and Literacy at Level 1.

Desirable

Numeracy and Literacy at Level 2 or above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.