South Tyneside and Sunderland NHS Foundation Trust

Healthcare Assistant

The closing date is 23 December 2025

Job summary

Part Time 32 hours per week

Band 2 till competencies are met then Band 3

WE ARE UNABLE TO OFFER SKILLED WORKER VISA SPONSORSHIP FOR THIS ROLE. THE ROLE DOES NOT MEET THE SALARY THRESHOLD OF £25,000 PER YEAR.

An exciting opportunity has arisen to join our friendly integrated Sexual Health Services team, based in Chester Lodge, Sunderland. As a team we actively promote a high level of patient care and respect within the team. We are looking for an enthusiastic person with excellent communication skills to provide support to our clinical team. Our services include screening and treatment of sexually transmitted infections including HIV, and we offer all methods of contraception and support the Termination of Pregnancy service. All relevant training will be provided to the post holder.

To comply with the Young Worker regulations applicantsmust be aged 18 or overto be able to meet shift working requirements on any day of the week

Main duties of the job

It is a condition of employment that all Healthcare Assistants must attend and complete the Care Certificate and achieve their competencies within 14 weeks of commencing in post.

Progression to Band 3 is on successful completion of the Care Certificate and a period of consolidated learning.

The main duties of the role include assisting registered clinicians in all aspects of Sexual Health Care. Which include intimate examinations, assisting in procedures and undertaking health care

assistant led clinics. The post holder will also facilitate and manage the sexual health online testing offering.

You should be enthusiastic, open minded and non-judgemental. You will also need to be

comfortable working in a highly confidential environment.

Family Care is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to supporting flexible approaches to work wherever possible for our people. Please enquire to see how we might work flexibly with you in this role.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year PRO RATA FOR PART TIME HOURS

Contract

Permanent

Working pattern

Part-time

Reference number

C9155-FCNM-1225-36

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Job description

Job responsibilities

Please see attached Job Description for full details

To assist the registered practitioner (or other healthcare practitioners) within theSexual Health Service in providing high quality compassionate patient care andassistance to patients/relatives and their carers appropriate to their needs.

Assist clinicians in procedures such as intrauterine device insertions, sub dermalimplant insertions and removals.

Undertake HCA led clinics for patients who require asymptomatic sexual healthscreening.

Manage the online Sexual Health Screening offering.

Maintain patients privacy and dignity at all times.

Responsible for carrying out tasks as delegated by the registered practitioner whohas overall accountability for delegating care.

Continue to develop and maintain competencies to support high quality safe care.

Be an effective part of the multi-disciplinary team contributing to the departmentalobjectives.

You will be expected to contribute to housekeeping and other ward duties as required,e.g. general tidiness, ensuring pre-determined stock levels are met and clinicalequipment is clean, working and stored correctly.

Assist with administrative and clerical duties as required, which may include sendingnegative test results via text messages.

To comply with the Trusts vision, values, behavioural compact, as well as policiesand procedures:

Job description

Job responsibilities

Please see attached Job Description for full details

To assist the registered practitioner (or other healthcare practitioners) within theSexual Health Service in providing high quality compassionate patient care andassistance to patients/relatives and their carers appropriate to their needs.

Assist clinicians in procedures such as intrauterine device insertions, sub dermalimplant insertions and removals.

Undertake HCA led clinics for patients who require asymptomatic sexual healthscreening.

Manage the online Sexual Health Screening offering.

Maintain patients privacy and dignity at all times.

Responsible for carrying out tasks as delegated by the registered practitioner whohas overall accountability for delegating care.

Continue to develop and maintain competencies to support high quality safe care.

Be an effective part of the multi-disciplinary team contributing to the departmentalobjectives.

You will be expected to contribute to housekeeping and other ward duties as required,e.g. general tidiness, ensuring pre-determined stock levels are met and clinicalequipment is clean, working and stored correctly.

Assist with administrative and clerical duties as required, which may include sendingnegative test results via text messages.

To comply with the Trusts vision, values, behavioural compact, as well as policiesand procedures:

Person Specification

Qualifications

Essential

  • Maths and English at level 1 or above (GCSE AE or equivalent).

Desirable

  • NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Physical Skills

Essential

  • Ability to assist patients to move, as per Trust Moving and Handling Policy.

Experience

Essential

  • Substantive customer services experience.
  • Experience of working in a caring role (paid or unpaid).

Desirable

  • Experience of working in a Sexual Health setting.
  • Willingness to undertake administrative tasks relevant to the Sexual Health Service day to day running.

Skills & Knowledge

Essential

  • Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
  • Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
  • Presents self as courteous, respectful and helpful.
  • Basic keyboard and IT skills.
  • Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
  • Work effectively under direct supervision as part of a multidisciplinary team.

Desirable

  • Knowledge of Lilie Sexual health database.
  • Knowledge of meditech.
Person Specification

Qualifications

Essential

  • Maths and English at level 1 or above (GCSE AE or equivalent).

Desirable

  • NVQ Level 2 qualification in health and social care / customer care or equivalent in any subject.

Physical Skills

Essential

  • Ability to assist patients to move, as per Trust Moving and Handling Policy.

Experience

Essential

  • Substantive customer services experience.
  • Experience of working in a caring role (paid or unpaid).

Desirable

  • Experience of working in a Sexual Health setting.
  • Willingness to undertake administrative tasks relevant to the Sexual Health Service day to day running.

Skills & Knowledge

Essential

  • Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
  • Demonstrate good customer care skills and the ability to communicate effectively with the patients, carers and visitors.
  • Presents self as courteous, respectful and helpful.
  • Basic keyboard and IT skills.
  • Willingness to complete Competency Based Assessments and a Portfolio of evidence, in order to achieve the Care Certificate and any other training related to this role.
  • Work effectively under direct supervision as part of a multidisciplinary team.

Desirable

  • Knowledge of Lilie Sexual health database.
  • Knowledge of meditech.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Nurse Manager

Carley Gill

carley.gill@nhs.net

01915656256

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year PRO RATA FOR PART TIME HOURS

Contract

Permanent

Working pattern

Part-time

Reference number

C9155-FCNM-1225-36

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Supporting documents

Privacy notice

South Tyneside and Sunderland NHS Foundation Trust's privacy notice (opens in a new tab)