South Tyneside and Sunderland NHS Foundation Trust

Medical Secretary

This job is now closed

Job summary

We are recruiting for a Band 3 role in administrative services to support our patients and colleagues within the Medical Physics Department in the Directorate of Diagnostic Imaging. We offer to develop your knowledge and experience of working in an administrative role in a clinical department within the NHS. Come and join us in a friendly and supportive environment as a valued member of our team.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visitGov.UKfor further information.

Main duties of the job

This role is based at Sunderland Royal Hospital. Hours per week 37.5 hours, Monday and Tuesday, 8.30am to 4.30pm.

The Post is based at the Medical Physics Unit in Sunderland Royal hospital. The Medical Physics Unit at Sunderland is part of the Directorate of Diagnostic Imaging within the Trust. Work at other sites within the wider organisation will be occasionally required.

This Post involves a variety of administrative and secretarial work involved in assisting clinical staff in providing the technical, scientific, and clinical services of the Department which include Nuclear Medicine and Bone Densitometry.

You will ensure high standards of patient documentation at all times and assist in developing a sensitive and caring environment for patients and carers within Medical Physics. You will provide administration and secretarial support to the Department.

You will have excellent organisational, administrative and IT skills (with a sound knowledge of MS Office), the ability to work efficiently with staff from a range of professional groups and the ability to communicate effectively with patients are essential.

Contact details for job-related candidate queries:

David Donohue

Chief Technologist

Tel: 0191 404 1082

david.donohue@nhs.net

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

21 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CSAC-1124-66-1

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To provide secretarial and administration services for Medical Physics.
Provide reception services to patients and visitors for Medical Physics.
Ensure high standards of patient documentation at all times and assist in developing a sensitive and caring environment for patients and carers within Medical Physics.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

To provide secretarial and administration services for Medical Physics.
Provide reception services to patients and visitors for Medical Physics.
Ensure high standards of patient documentation at all times and assist in developing a sensitive and caring environment for patients and carers within Medical Physics.

Person Specification

Experience

Essential

Secretarial experience in the health sector, with experience in dealing with the general public.

Desirable

Previous experience of working within a busy administrative environment, subjected to frequent interruptions.

Skills and Knowledge

Essential

Good organisational and administrative skills.
Ability to prioritise.
Ability to work as part of a team and independently.
Must be an effective communicator with staff and patients of all ages.
Able to work under pressure with interruptions.
Able to maintain confidentiality.

Desirable

Familiarity with PACS and RIS including case note tracking.
NVQ level 2 in Customer Care.

Qualifications

Essential

Excellent typing and word processing skills with appropriate vocational qualification at NVQ level 3 or equivalent experience.
Basic Numeracy & Literacy Skills to Level 1 or equivalent.
Basic IT Skills.
Ability to use Word, Outlook email.

Desirable

Terminology used in medical physics clinical services, particularly nuclear medicine, bone densitometry and vascular ultrasound and relevant medical terminology.
Excel.
Familiarity with databases.
Audio typing qualification.

Physical Skills

Essential

Ability to move and handle objects safely.

Person Specification

Experience

Essential

Secretarial experience in the health sector, with experience in dealing with the general public.

Desirable

Previous experience of working within a busy administrative environment, subjected to frequent interruptions.

Skills and Knowledge

Essential

Good organisational and administrative skills.
Ability to prioritise.
Ability to work as part of a team and independently.
Must be an effective communicator with staff and patients of all ages.
Able to work under pressure with interruptions.
Able to maintain confidentiality.

Desirable

Familiarity with PACS and RIS including case note tracking.
NVQ level 2 in Customer Care.

Qualifications

Essential

Excellent typing and word processing skills with appropriate vocational qualification at NVQ level 3 or equivalent experience.
Basic Numeracy & Literacy Skills to Level 1 or equivalent.
Basic IT Skills.
Ability to use Word, Outlook email.

Desirable

Terminology used in medical physics clinical services, particularly nuclear medicine, bone densitometry and vascular ultrasound and relevant medical terminology.
Excel.
Familiarity with databases.
Audio typing qualification.