Health Information Assistant Editor

South Tyneside and Sunderland NHS Foundation Trust

Information:

This job is now closed

Job summary

This post is fixed term until 31st March 2025.

This is an exciting opportunity to play a leading role in tackling health inequalities across the North East and North Cumbria. You will be joining a new team hosted by South Tyneside and Sunderland NHS Foundation Trust (STSFT) but working across the whole region.

The North East and North Cumbria has committed to placing health literacy at the heart of its work to tackle health inequalities. You will be responsible for supporting this large, diverse and innovative programme of work. Working with a wide range of stakeholders including NHS staff, local authorities, the voluntary sector, researchers and local communities you will be responsible for supporting an ambitious work plan across a large area.

This role would suit someone who is passionate about fairness and tackling health inequalities. You should be highly motivated and enjoy working in a changing environment with multiple partners. You will be supported by a team at STSFT and a large network across the region. This is a new role offering the chance to make a positive difference for communities in the North East and North Cumbria.

You will work across organisations within the North East and North Cumbria Integrated Care System to produce and review both new and existing resources. This will be with a view to ensuring health information continues to evolve to meet the needs of the population we serve.

Main duties of the job

You will oversee the production of health information resources across a range of organisations and mediums. Types of information could include: patient leaflets, appointment letters, posters, health care websites, strategies, policies and more.

You will have experience of conveying complex information in a simple way, as well as experience of proof-reading and editing information. This will include providing editorial checks to ensure information is easy to read, evidence-based, and accurate.

You will work alongside the Health Literacy Strategic Manager and a core team of staff. You will be based within STSFT but working across the whole region.

It is not essential to be an expert in health literacy to apply for this role. However, it is expected that you will have a genuine interest and understanding of health literacy and the Healthier and Fairer agenda.

It is expected that you will actively promote the principles of embedding a health literacy approach with a range of organisations across the NENC. You will also be expected to support others in the wider team and build strong relationships across the North East and North Cumbria.

Flexible working is supported. You will be joining a new team but be well supported by colleagues within STSFT and across the region. Professional development will be supported and encouraged.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Date posted

13 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Fixed term

Duration

17 months

Working pattern

Full-time

Reference number

C9155-CRAC-1023-18-1

Job locations

South Tyneside District Hospital

Harton Lane

South Shields

Tyne And Wear

NE34 0PL


Job description

Job responsibilities

  • Working across organisations within the North East and North Cumbria Integrated Care System to produce and review both new and existing resources. This will be with a view to ensuring health information continues to evolve to meet the needs of the population we serve.
  • Overseeing the production of health information resources across a range of organisations and mediums.
  • Providing editorial checks to ensure information is easy to read, evidence-based, and accurate.
  • Supporting the health literacy team to follow a high-level production process.
  • Facilitating and co-ordinating the efficient running of production processes across multiple teams, ensuring resources are reviewed to tight deadlines.

PLEASE SEE JOB DESCRIPTION FOR FURTHER INFORMATION

Job description

Job responsibilities

  • Working across organisations within the North East and North Cumbria Integrated Care System to produce and review both new and existing resources. This will be with a view to ensuring health information continues to evolve to meet the needs of the population we serve.
  • Overseeing the production of health information resources across a range of organisations and mediums.
  • Providing editorial checks to ensure information is easy to read, evidence-based, and accurate.
  • Supporting the health literacy team to follow a high-level production process.
  • Facilitating and co-ordinating the efficient running of production processes across multiple teams, ensuring resources are reviewed to tight deadlines.

PLEASE SEE JOB DESCRIPTION FOR FURTHER INFORMATION

Person Specification

Qualifications

Essential

  • GCSEs in Maths and English (level 4 or above) or equivalent qualification
  • A-level English
  • Level 4 or higher qualification in communications, English, creative writing or editing or demonstrable skills and experience in a comms/editing role

Desirable

  • Experience working in NHS or health settings

Experience

Essential

  • Conveying complex information in a simple way
  • Proof-reading and editing information
  • Working within a team/department
  • Working with diverse staff and communities

Desirable

  • Producing patient information leaflets/materials
  • Web/digital content creation
  • Working in a role where confidentiality is key

Skills and Knowledge

Essential

  • Excellent communicator who can engage with our diverse staff and local communities both verbally and in writing
  • Communicate messages and instructions accurately to internal and external colleagues both verbally and in writing
  • Work in the context of uncertainty and adapt and respond at short notice to service demands
  • Work under pressure with interruptions, prioritising and managing own deadlines
  • Work on own initiative and as part of a team
  • Well-developed editing and proof reading skills
  • High level of keyboard skills, with attention to accuracy
  • Up-to-date knowledge of Microsoft Office packages, including
  • Word, Excel, and Outlook
  • Excellent organisational skills, with a proven ability to multitask
  • Understands the need to maintain confidentiality at all times
  • Committed to the promotion of equality diversity and inclusion

Desirable

  • Understand the importance of the Healthier Lives, Fairer Outcomes agenda
  • Ability to give constructive feedback on written information

Physical Skills

Essential

  • Ability to travel across the North East and North Cumbria to support service needs if required
  • Flexible to meet the needs of the service
Person Specification

Qualifications

Essential

  • GCSEs in Maths and English (level 4 or above) or equivalent qualification
  • A-level English
  • Level 4 or higher qualification in communications, English, creative writing or editing or demonstrable skills and experience in a comms/editing role

Desirable

  • Experience working in NHS or health settings

Experience

Essential

  • Conveying complex information in a simple way
  • Proof-reading and editing information
  • Working within a team/department
  • Working with diverse staff and communities

Desirable

  • Producing patient information leaflets/materials
  • Web/digital content creation
  • Working in a role where confidentiality is key

Skills and Knowledge

Essential

  • Excellent communicator who can engage with our diverse staff and local communities both verbally and in writing
  • Communicate messages and instructions accurately to internal and external colleagues both verbally and in writing
  • Work in the context of uncertainty and adapt and respond at short notice to service demands
  • Work under pressure with interruptions, prioritising and managing own deadlines
  • Work on own initiative and as part of a team
  • Well-developed editing and proof reading skills
  • High level of keyboard skills, with attention to accuracy
  • Up-to-date knowledge of Microsoft Office packages, including
  • Word, Excel, and Outlook
  • Excellent organisational skills, with a proven ability to multitask
  • Understands the need to maintain confidentiality at all times
  • Committed to the promotion of equality diversity and inclusion

Desirable

  • Understand the importance of the Healthier Lives, Fairer Outcomes agenda
  • Ability to give constructive feedback on written information

Physical Skills

Essential

  • Ability to travel across the North East and North Cumbria to support service needs if required
  • Flexible to meet the needs of the service

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

South Tyneside District Hospital

Harton Lane

South Shields

Tyne And Wear

NE34 0PL


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

South Tyneside District Hospital

Harton Lane

South Shields

Tyne And Wear

NE34 0PL


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Consultant in Public Health

Ryan Swiers

ryan.swiers@nhs.net

01915656256

Date posted

13 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Fixed term

Duration

17 months

Working pattern

Full-time

Reference number

C9155-CRAC-1023-18-1

Job locations

South Tyneside District Hospital

Harton Lane

South Shields

Tyne And Wear

NE34 0PL


Supporting documents

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