South Tyneside and Sunderland NHS Foundation Trust

Business Change Manager

This job is now closed

Job summary

This position is a 6 month Fixed Term Contract.

Sunderland and South Tyneside Trust would like to invite applications for the role of Business Change Manager within the Planning Improvement and Programme Office. This is an exciting opportunity to join an established team with a focus on supporting delivery of the Trust strategy through transformational projects and quality improvement initiatives. This role is based within the Planning and Delivery Division and is an agile role working between the Trust sites and your home location.

As a Business Change Manager you will be responsible for the successful day to day management of key project(s) aligned to the Trusts strategy, to ensure they are delivered to agreed quality expectations, on time and within resource commitment and budget.

Main duties of the job

Providing leadership and focus, the role will actively support project and improvement work through the measurement, monitoring and reporting on progress including a focus on outcomes. The role requires excellent communication skills which will enable you to work seamlessly at all levels of the Trust and with external stakeholders.

This post provides an exceptional opportunity to be part of a highly motivated team making these challenging plans a reality. We expect that you will be a high achiever, motivated, flexible and enjoy working at both operational and strategic levels. You will have a track record that will enable you to understand the complexities well as across organisational boundaries.

We would particularly welcome applications from candidates with previous experience of quality improvement methodology and project experience within a healthcare setting and challenges of project delivery at all levels of the organisation as well as across organisational boundaries.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.

Date posted

03 August 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

C9155-CRAC-0823-18

Job locations

South Tyneside District Hospital

Harton Wing

South Shields

Tyne and Wear

NE34 0PL

Job description

Job responsibilities

The Business Change Manager forms part of the team within Planning, Improvement and Programme Office. This team supports the delivery of service and quality improvements, the Trusts strategic priorities and provides programme and project management support to operational and corporate divisional teams across the Trust.

The post holder will be led and directed by the Team Lead, developing and utilising project management skills and tools to enable delivery of the divisional work stream outcomes within agreed quality, cost and time parameters.

They will work autonomously and develop substantial support systems relevant to the area of work and initiate and lead the planning and development of a service/project as a member of the team.

They will assist with implementation of robust project management governance processes to ensure improved visibility and timely development and delivery of expected benefits.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES

Job description

Job responsibilities

They will work autonomously and develop substantial support systems relevant to the area of work and initiate and lead the planning and development of a service/project as a member of the team.

They will assist with implementation of robust project management governance processes to ensure improved visibility and timely development and delivery of expected benefits.

PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES

Person Specification

Personal Qualities

Essential

Developed communication skills for delivering key messages to a range of stakeholders
Be an active and visible improvement champion throughout the Trust
Good presentational skills for conveying concepts
Ability to use informed persuasion to influence others
Ability to work without supervision, providing specialist advice to the organization, working to tight and often changing timescales
Values and respects others, treats everyone as an individual, is non-judgmental
Will to learn, open to change
Demonstrates honesty and integrity and promotes Organisational values
Self-motivated
Motivated to make a difference in whatever way they can

Experience

Essential

Experience in project management and continuous improvement system ideally in the NHS
Knowledge of project management in the design, development and implementation of Change management
Knowledge of Organisational change and frameworks or processes that can embed continuous improvement
Significant experience of working in an autonomous way, working within defined parameters to meet defined objectives and make rational decisions
Experience of working in a change environment with multiple stakeholders, across Organisational boundaries and securing their engagement
Experience of influencing staff at all levels to ensure project objectives are owned by all members of the teams including users and stakeholders
Evidence of successful delivery of financial and/or quality benefits within agreed timescales
Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
Experience of training and facilitating group development and delivering training, education and development opportunities

Skills, Knowledge & Competencies

Essential

Good communication skills, both written (complex report writing) and spoken, including formal presentation / facilitation skills
Proficient in the use of Microsoft products in particular Word, Excel, PowerPoint(desktop and online), Teams, SharePoint (or similar technologies)
Ability to set out conclusions and recommendations clearly and concisely in a range of styles to reflect the needs of the audience
Ability to present effectively to large groups including senior staff
Confidently facilitate workshops, generating enthusiasm and support from participants
Ability to create a clear project plan and prioritise workloads and resource them in response to changing demands and requirements
Provide high quality project documentation and reports for presentation to senior stakeholders
Ability to identify risks, anticipate issues and create solutions to resolve problems in relation to programme or service delivery
Ability to analyse complex facts and situations and develop a range of options
To work with the minimal amount of supervision and plan and implement own work schedule

Qualifications

Essential

Educated to degree level or equivalent
Experience of 3 years or more delivering project management or Continuous Improvement initiatives
Quality Improvement Training such as Lean Certified Leadership or working towards
Project Management Qualification such as: Managing Successful Projects, Agile(Foundation and Practitioner level) or working towards

Desirable

Registered Nurse/ clinical qualification with a Degree in Health or Nursing with a minimum 3-year experience in related role at band 6 or above

Person Specification

Personal Qualities

Essential

Developed communication skills for delivering key messages to a range of stakeholders
Be an active and visible improvement champion throughout the Trust
Good presentational skills for conveying concepts
Ability to use informed persuasion to influence others
Ability to work without supervision, providing specialist advice to the organization, working to tight and often changing timescales
Values and respects others, treats everyone as an individual, is non-judgmental
Will to learn, open to change
Demonstrates honesty and integrity and promotes Organisational values
Self-motivated
Motivated to make a difference in whatever way they can

Experience

Essential

Experience in project management and continuous improvement system ideally in the NHS
Knowledge of project management in the design, development and implementation of Change management
Knowledge of Organisational change and frameworks or processes that can embed continuous improvement
Significant experience of working in an autonomous way, working within defined parameters to meet defined objectives and make rational decisions
Experience of working in a change environment with multiple stakeholders, across Organisational boundaries and securing their engagement
Experience of influencing staff at all levels to ensure project objectives are owned by all members of the teams including users and stakeholders
Evidence of successful delivery of financial and/or quality benefits within agreed timescales
Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
Experience of training and facilitating group development and delivering training, education and development opportunities

Skills, Knowledge & Competencies

Essential

Good communication skills, both written (complex report writing) and spoken, including formal presentation / facilitation skills
Proficient in the use of Microsoft products in particular Word, Excel, PowerPoint(desktop and online), Teams, SharePoint (or similar technologies)
Ability to set out conclusions and recommendations clearly and concisely in a range of styles to reflect the needs of the audience
Ability to present effectively to large groups including senior staff
Confidently facilitate workshops, generating enthusiasm and support from participants
Ability to create a clear project plan and prioritise workloads and resource them in response to changing demands and requirements
Provide high quality project documentation and reports for presentation to senior stakeholders
Ability to identify risks, anticipate issues and create solutions to resolve problems in relation to programme or service delivery
Ability to analyse complex facts and situations and develop a range of options
To work with the minimal amount of supervision and plan and implement own work schedule

Qualifications

Essential

Educated to degree level or equivalent
Experience of 3 years or more delivering project management or Continuous Improvement initiatives
Quality Improvement Training such as Lean Certified Leadership or working towards
Project Management Qualification such as: Managing Successful Projects, Agile(Foundation and Practitioner level) or working towards

Desirable

Registered Nurse/ clinical qualification with a Degree in Health or Nursing with a minimum 3-year experience in related role at band 6 or above

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information