South Tyneside and Sunderland NHS Foundation Trust

Undergraduate Services Manager

The closing date is 17 July 2025

Job summary

The Medical Undergraduate Team have an exciting opportunity within South Tyneside and Sunderland Foundation Trust to appoint an Undergraduate Services Manager. The Undergraduate Services Manager will work alongside Teaching Fellows and Clinical Educators to facilitate the delivery of the Newcastle Medical School Curriculum.

We are available to meet prospective candidates and give them the opportunity to visit the department and meet colleagues with whom they will be working. We find this helps candidates to gain a greater understanding of the department and the post and to find out if they would be happy joining our team.

Prospective applicants may contact:

Trish Storey, LEP Manager on 0191 5656256 ext 42450

Main duties of the job

To fulfil a senior administrative role within the undergraduate teaching department and the wider medical education department.

To manage the teaching and examination activities of the Undergraduate teams for 180 Medical Students.

Working closely with the Director of Undergraduate Studies and the Medical Education manager and other senior professionals the post holder will act as a student liaison officer, promoting supporting undergraduate education within South Tyneside and Sunderland NHS Foundation Trust.

The role will be responsible for managing the co-ordination of medical student placements within the organization and administration of medical student academic examinations within STSFT.

The post holder will manage the administrative staff within the Undergraduate Medical Education

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Details

Date posted

03 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year £31,049 - £37,796 (25/26 pay award pending)

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CRAC-0725-03

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Job description

Job responsibilities

To fulfil a senior administrative role within the undergraduate teaching department and the wider medical education department.

To manage the teaching and examination activities of the Undergraduate teams for 180 Medical Students.

Working closely with the Director of Undergraduate Studies and the Medical Education manager and other senior professionals the post holder will act as a student liaison officer, promoting supporting undergraduate education within South Tyneside and Sunderland NHS Foundation Trust.

The role will be responsible for managing the co-ordination of medical student placements within the organization and administration of medical student academic examinations within STSFT.

The post holder will manage the administrative staff within the Undergraduate medical education department. They will monitor workloads and ensure fair distribution according to the various team roles. They will ensure adequate cover of staff, particularly around Student Examination dates. Perform appraisals, leave and performance issues, working collaboratively with the Medical Education Manager.

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

Job description

Job responsibilities

To fulfil a senior administrative role within the undergraduate teaching department and the wider medical education department.

To manage the teaching and examination activities of the Undergraduate teams for 180 Medical Students.

Working closely with the Director of Undergraduate Studies and the Medical Education manager and other senior professionals the post holder will act as a student liaison officer, promoting supporting undergraduate education within South Tyneside and Sunderland NHS Foundation Trust.

The role will be responsible for managing the co-ordination of medical student placements within the organization and administration of medical student academic examinations within STSFT.

The post holder will manage the administrative staff within the Undergraduate medical education department. They will monitor workloads and ensure fair distribution according to the various team roles. They will ensure adequate cover of staff, particularly around Student Examination dates. Perform appraisals, leave and performance issues, working collaboratively with the Medical Education Manager.

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

Person Specification

Qualifications

Essential

  • Relevant Degree level qualification or demonstrable equivalent experience, or a Diploma level 5 Qualification, plus experience or NVQ 4/BTEC 4 in Business Administration or equivalent.

Experience

Essential

  • Knowledge and experience of the NHS and/or educational environment essential..
  • Must have knowledge and experience of administrative procedures relating to NHS settings.
  • Proficient in use of Microsoft Office, Word, Excel, Outlook and PowerPoint.
  • Minute taking
  • Organisational skills
  • Time Management skills
  • Be able to work under pressure/deadlines
  • Managing a team of people/delegation of work
  • Ability to set up and run office systems

Desirable

  • Experience of complex data analysis.
  • Staff development and training.
  • Project management
  • Experience of change management

Physical skills

Essential

  • Moving and handling
  • Ability to sit at workstation to perform the post
  • Concentration required for checking data and computer inputting
  • Travel between sites and to off site meetings

Skills and Knowledge

Essential

  • Significant knowledge and experience of leading a range of services including responsibility of functions e.g. Performance, HR
  • Good working knowledge of performance management of services and staff.
  • Demonstrable understanding of the operational management of the NHS.
  • Previous experience of managing and leading change and quality improvement.
  • Ability to analyse working systems and to propose, develop and implement improvements.
  • Excellent understanding of written and spoken English with demonstrable comprehensive skills.
  • Excellent literacy and numeracy skills
  • Excellent interpersonal and communication skills face to face, on the telephone and on-line
  • Advanced administration skills
  • Excellent organisation skills working to a high standard
  • Experience of effective staff management
Person Specification

Qualifications

Essential

  • Relevant Degree level qualification or demonstrable equivalent experience, or a Diploma level 5 Qualification, plus experience or NVQ 4/BTEC 4 in Business Administration or equivalent.

Experience

Essential

  • Knowledge and experience of the NHS and/or educational environment essential..
  • Must have knowledge and experience of administrative procedures relating to NHS settings.
  • Proficient in use of Microsoft Office, Word, Excel, Outlook and PowerPoint.
  • Minute taking
  • Organisational skills
  • Time Management skills
  • Be able to work under pressure/deadlines
  • Managing a team of people/delegation of work
  • Ability to set up and run office systems

Desirable

  • Experience of complex data analysis.
  • Staff development and training.
  • Project management
  • Experience of change management

Physical skills

Essential

  • Moving and handling
  • Ability to sit at workstation to perform the post
  • Concentration required for checking data and computer inputting
  • Travel between sites and to off site meetings

Skills and Knowledge

Essential

  • Significant knowledge and experience of leading a range of services including responsibility of functions e.g. Performance, HR
  • Good working knowledge of performance management of services and staff.
  • Demonstrable understanding of the operational management of the NHS.
  • Previous experience of managing and leading change and quality improvement.
  • Ability to analyse working systems and to propose, develop and implement improvements.
  • Excellent understanding of written and spoken English with demonstrable comprehensive skills.
  • Excellent literacy and numeracy skills
  • Excellent interpersonal and communication skills face to face, on the telephone and on-line
  • Advanced administration skills
  • Excellent organisation skills working to a high standard
  • Experience of effective staff management

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

LEP Manager

Trish Storey

trish.storey@nhs.net

01915656256

Details

Date posted

03 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year £31,049 - £37,796 (25/26 pay award pending)

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CRAC-0725-03

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP


Supporting documents

Privacy notice

South Tyneside and Sunderland NHS Foundation Trust's privacy notice (opens in a new tab)