Foundation Co-Ordinator

Job description

Job responsibilities

Please refer to the attached Job Description for full duties of the role

The Medical Education Department is responsible for the provision and quality control of the Foundation Programme to meet national requirements for training, with the purpose of improving standards of patient care.

Led by the Director of Medical Education (DME), Foundation Programme Tutor (FPT) and Medical Education Manager (MEM), the department works towards improving and assuring quality of Foundation Programme medical education teaching and learning that is provided within the Trust and aims to improve teaching and lifelong learning, fostering a culture of enthusiasm for excellent teaching and learning among all grades of medical staff.

The post-holder will fulfil a key administration role to ensure the delivery of an effective medical education service to the highest quality and standards in line with the requirements of the Trust, GMC and NHSE England North East & North Cumbria. Directly providing comprehensive day-to-day support and administration to training programmes and the post-holder will support the FPT, MEM and Foundation Programme faculty in the delivery of Foundation Programme education to specific groups of doctors in training and will ensure the competencies are delivered appropriately.

To collaborate with the Foundation Admin Manager and to liaise with appropriate staff and colleagues both internally and externally to ensure the successful and effective delivery of Foundation Programme teaching and training within STSFT.

To liaise with all appropriate internal and external agencies and stakeholders to gather data as required informing of service development.

To identify issues promptly, have the ability to problem solve within remit, escalating to line manager where unable to resolve.

To ensure the effective and timely communication of relevant information to FP doctors from both internal and external organisations.

To provide initial support, guidance, and signposting to doctors presenting with a wide range of pastoral issues.

To support the timely production/availability of Foundation doctor induction.

To work in close liaison with the Foundation Admin Manager to ensure the successful delivery of Foundation Programme services, providing administrative support where necessary.

To lead on the production and upkeep of the Foundation Programme intranet/internet page in line with any changes or expected developments.

To lead on the production and upkeep of the Foundation Programme information held on the Page Tiger induction programme.

To support the administration and upkeep of the Foundation doctor spreadsheet in line with Trust policy and GDPR.

Assist with room bookings relating to Foundation doctor induction, teaching, and training events, in line with Education Centre policies.

To contribute towards successful diary management of all Foundation education activities.

To provide a full administrative service with regards to meetings, including set up and note taking.

Responsible for the coordination and facilitation of all Foundation Programme training related to meetings and events including the production and circulation agendas and papers.

In conjunction with the Foundation faculty and the FP Admin Manager, support FP doctors in difficulty. If necessary, liaising with department leads, the Medical Rostering Team and the Lead Employer Trust.

Respecting the confidentiality and sensitive nature of some communication, the post-holder will maintain a professional approach when dealing with senior and junior colleagues.

To support the effective operation of the Foundation Programme portfolio process, offering assistance where necessary.

To assist the FP faculty and FP Admin Manager to meet the deadlines set by UKFPO and the NHSE Education North East & North Cumbria for all required reports.

Person Specification

Physical Skills

Essential

• Moving and handling
• Ability to sit at workstation to perform the post
• Concentration required for checking data and computer inputting.

Skills and Knowledge

Essential

• Self- motivated, positive can-do attitude.
• Remain calm and professional in a busy working environment.
• Ability to interact effectively with all levels of staff.
• Excellent organisation, administrative and time management skills.
• Able to demonstrate significant problem solving skills.
• Ability to take responsibility for projects including planning, deadlines and reporting.
• Able to work under pressure with interruptions, prioritising and managing own deadlines.
• Excellent communication skills across a wide range of stakeholders both written and oral.
• Adaptable/flexible approach to work.
• Team player.
• Motivated and willingness to deliver first class administration service.
• Demonstrate ability to prioritise and organise workload according to varying needs.
• Approachable.

Experience

Essential

• Experience of working in a busy office, managing own workload.
• Demonstrate attention to detail and accuracy in production of work, with the ability to adhere to strict deadlines.
• Experience of ability to work as part of a team and independently on own initiative.
• Significant experience of working in a challenging administrative environment with ability to escalate issues when necessary.
• Sound knowledge and understanding in the use and maintenance of databases.
• Experience of report writing/note taking.
• Data collection and basic analysis.
• Demonstrable knowledge of Microsoft Office packages.

Desirable

• Knowledge of Medical Education
• Experience of working in NHS or health sector organisation.
• Experience of service improvement/ project planning

Qualifications

Essential

• Minimum NVQ 3 administrative or equivalent knowledge gained in an administrative/secretarial role of a minimum period of 2 years.
• GCSEs grade A-D or equivalent.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)