Clinical Outcome Secretary

South Tyneside and Sunderland NHS Foundation Trust

Information:

This job is now closed

Job summary

Sunderland Integrated Musculoskeletal Service SIMS are looking to recruit a Personal Medical Secretary to join a newly developing Secretarial support team within the Division of Community.

Who are SIMS?

SIMS are a multidisciplinary team of specialist Physiotherapists, GPs and Consultants with expertise in Musculoskeletal conditions affecting mobility, function and well-being. We work in partnership with patients and other health professionals on treatment goals that are centred on patient needs. We help our patients to improve flexibility, strength, balance and mobility in order to obtain the best possible outcome, regain life independence, reduce pain and maximise potential.

We accept referrals direct from GPs for anyone over the age of 16 years. We can provide full assessment, investigations, treatment and rehabilitation. We are able to access to Secondary care services such as Orthopaedics, Rheumatology and Pain Management at any point in the pathway to ensure that the patient sees the right practitioner at the right time and place.

Main duties of the job

As Clinical Outcome Secretary you will be expected to deliver the full Clinic on the Day process for

the Division of Community, as part of a team of General Medical Secretaries, including taking

responsibility for:

Clinic letter typed and given to the patient.

Clinic letter uploaded into Medisec and copy sent to the GP as needed.

Negotiating appointments with patients in clinic where appropriate <6 weeks

Booking appointments where appropriate <6 weeks

Negotiating Radiology investigation date/time and communicating to patient

Negotiating any diagnostic investigation date/time and communicating to patient

Validating the patients pathway in real time

Completing all tasks (Cashing up) clinics in real time including booking out and outcomes.

To liaise with the Personal Medical Secretary and/Scheduling Manager regarding the patients

pathway and appointments and any instructions/outcomes from the clinic.

The post will work between the hours of 08.30am- 17.00pm, Monday Friday.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

04 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year (24/25 Pay Award Pending £24,071 - £25,674) PRO RATA

Contract

Permanent

Working pattern

Part-time

Reference number

C9155-CMAC-0924-09

Job locations

Southwick Health Centre

The Green

Southwick

Sunderland

SR5 2LT


Job description

Job responsibilities

Clinic Outcome Secretary - Part Time 29.5 Hours per week

As Clinical Outcome Secretary you will be expected to deliver the full Clinic on the Day process for the Division of Community, as part of a team of General Medical Secretaries, including taking responsibility for:

Clinic letter typed and given to the patient

Clinic letter uploaded into Medisec and copy sent to the GP as needed.

Negotiating appointments with patients in clinic where appropriate <6 weeks

Booking appointments where appropriate <6 weeks

Negotiating any radiology investigation date/time and communicating to patient

Negotiating any diagnostic investigation date/time and communicating to patient

Validating the patients pathway in real time

Completing all tasks (Cashing up) clinics in real time including booking out and outcomes

To liaise with the Personal Medical Secretary and Scheduling Manager regarding the patients pathway and appointments and any instructions/outcomes from the clinic.

FOR FULL JOB DESCRIPTION SEE ATTACHMENT

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visitGov.UKfor further information

Job description

Job responsibilities

Clinic Outcome Secretary - Part Time 29.5 Hours per week

As Clinical Outcome Secretary you will be expected to deliver the full Clinic on the Day process for the Division of Community, as part of a team of General Medical Secretaries, including taking responsibility for:

Clinic letter typed and given to the patient

Clinic letter uploaded into Medisec and copy sent to the GP as needed.

Negotiating appointments with patients in clinic where appropriate <6 weeks

Booking appointments where appropriate <6 weeks

Negotiating any radiology investigation date/time and communicating to patient

Negotiating any diagnostic investigation date/time and communicating to patient

Validating the patients pathway in real time

Completing all tasks (Cashing up) clinics in real time including booking out and outcomes

To liaise with the Personal Medical Secretary and Scheduling Manager regarding the patients pathway and appointments and any instructions/outcomes from the clinic.

FOR FULL JOB DESCRIPTION SEE ATTACHMENT

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visitGov.UKfor further information

Person Specification

Physical skills

Essential

  • Advanced Keyboard skills
  • The post holder must be able to meet the travel requirements of the role

Experience

Essential

  • Working in a busy office environment
  • Communicating with people at all levels
  • IT systems, software packages

Desirable

  • Previous NHS experience
  • Previous medical administration experience
  • Using Meditech/Emis System
  • Previous patient pathway experience

Qualifications

Essential

  • Basic Numeracy & Literacy Skills to Level 1 or equivalent
  • English GCSE (or equivalent)
  • NVQ Level 3/ RSAIII Typewriting / Word processing or equivalent experience

Skills and Knowledge

Essential

  • IT Expertise
  • Communication skills
  • Organisational skills
  • Able to work under pressure
  • To meet deadlines and prioritise workload
  • Approachable
  • Flexible approach to work/willing to cover absences at short notice

Desirable

  • Knowledge of medical terminology
  • Knowledge of data protection & IM&T Security
  • Knowledge of the role of the medical secretary.
Person Specification

Physical skills

Essential

  • Advanced Keyboard skills
  • The post holder must be able to meet the travel requirements of the role

Experience

Essential

  • Working in a busy office environment
  • Communicating with people at all levels
  • IT systems, software packages

Desirable

  • Previous NHS experience
  • Previous medical administration experience
  • Using Meditech/Emis System
  • Previous patient pathway experience

Qualifications

Essential

  • Basic Numeracy & Literacy Skills to Level 1 or equivalent
  • English GCSE (or equivalent)
  • NVQ Level 3/ RSAIII Typewriting / Word processing or equivalent experience

Skills and Knowledge

Essential

  • IT Expertise
  • Communication skills
  • Organisational skills
  • Able to work under pressure
  • To meet deadlines and prioritise workload
  • Approachable
  • Flexible approach to work/willing to cover absences at short notice

Desirable

  • Knowledge of medical terminology
  • Knowledge of data protection & IM&T Security
  • Knowledge of the role of the medical secretary.

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Southwick Health Centre

The Green

Southwick

Sunderland

SR5 2LT


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Southwick Health Centre

The Green

Southwick

Sunderland

SR5 2LT


Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Deputy Admin Manager

Catherine Carruthers

catherine.carruthers@nhs.net

07467688736

Date posted

04 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year (24/25 Pay Award Pending £24,071 - £25,674) PRO RATA

Contract

Permanent

Working pattern

Part-time

Reference number

C9155-CMAC-0924-09

Job locations

Southwick Health Centre

The Green

Southwick

Sunderland

SR5 2LT


Supporting documents

Privacy notice

South Tyneside and Sunderland NHS Foundation Trust's privacy notice (opens in a new tab)