South Tyneside and Sunderland NHS Foundation Trust

Admin Team Lead

This job is now closed

Job summary

An exciting opportunity has arisen within our Sunderland Community Child and Adolescent Mental Health Service (CAMHS) is a team of professionals who offer support and advice to aid mental health and positive well-being.

The service works with children and young people aged 0-18 who may be showing signs of emotional distress and/or behavioural difficulties. We aim to deal with such difficulties at the earliest possible stage of intervention in the hope that children and young people will develop skills and resilience to promote positive well-being.

The post-holder will be responsible for the management of administration support, ensuring its effective performance, including coordination of administrative work, supervising staff, maintaining cover, carrying out staff performance reviews and ensuring training and development for the staff you are responsible for.

There will also be a requirement to cover other Mental Health Teams across South Tyneside and Gateshead where there is leave/absence.

37.5 hours per week.

Main bases: Valley Road Community School, Wessington Primary School and Southwick Primary School.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.

Main duties of the job

Candidates require a minimum of 3 years experience working at a senior Administrative / Supervision level in a complex organisation.

Qualified to NVQ Level 3 in Business & Administration or equivalent and significant secretarial and office work experience and acquired knowledge of secretarial procedures. Experience of database management and input. Experience in complex diary management, the planning and organising complex meetings and experience in attending and recording minutes of meetings accurately.

Ability to demonstrate the effective management of the administration staff to ensure team objectives are met, to provide leadership to the team to create an effective working environment, including the ability to support new starters develop their competencies in the Team.

About us

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.

Date posted

24 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-CMAC-0125-09-1

Job locations

Valley Road Community School

Corporation Road

Sunderland

SR28PL

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

The post-holder will be responsible for the administration support required for the Child Adolescent Mental Health Service within Sunderland. There will also be a requirement to cover other Mental Health Teams across South Tyneside and Gateshead where there is leave/absence.

This will include carrying out and coordination of all administration / clerical work, be responsible for managing other admin staff, maintaining cover, carrying out staff performance reviews and ensuring training and development for the staff they are responsible for and to ensure that data records on the clinical systems (IAPTus) is done to a high standard.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

Person Specification

Qualifications

Essential

NVQ Level 3 in Business Administration or equivalent experience.
GCSE Maths and English (Grade C or above) or equivalent.

Desirable

Recognised management qualification.

Experience

Essential

Experience of managing staff, chairing meetings, training, and appraisal processes.
Meeting tight deadlines.
Experience of working in the NHS.
Experience of working in a complex environment.
Experience of resolving complex problems in a dynamic environment.

Desirable

Experience within waiting list management.
Experience of chairing meetings, training, and appraisal processes.
EMIS, Meditech V6 working knowledge and experience.

Physical Skills

Essential

To motivate staff and set goals / objectives which are monitored effectively.
To work under pressure.
To work independently or as part of a team.
To deal effectively with patient / staff enquiries.
To use initiative to problem solve.

Skills and Knowledge

Essential

Proven change management skills.
Proven effective time management.
Proven interpersonal / communication skills.
Effective written communication skills.
Data input skills.
Effective organisational skills.
Knowledge of data protection / freedom of information act.
Knowledge of HR policies and procedures.
Enhanced knowledge of Microsoft Office Packages e.g., Word, Power point, Excel, Access, Outlook.
Developed knowledge of Hospital Information Systems.
Knowledge of NHS Waiting Time Targets and RTT.
Understanding the role of administrative roles.
Knowledge of Trust secretarial standards.

Desirable

HR Skills programme.
Report Writing skills.

Person Specification

Qualifications

Essential

NVQ Level 3 in Business Administration or equivalent experience.
GCSE Maths and English (Grade C or above) or equivalent.

Desirable

Recognised management qualification.

Experience

Essential

Experience of managing staff, chairing meetings, training, and appraisal processes.
Meeting tight deadlines.
Experience of working in the NHS.
Experience of working in a complex environment.
Experience of resolving complex problems in a dynamic environment.

Desirable

Experience within waiting list management.
Experience of chairing meetings, training, and appraisal processes.
EMIS, Meditech V6 working knowledge and experience.

Physical Skills

Essential

To motivate staff and set goals / objectives which are monitored effectively.
To work under pressure.
To work independently or as part of a team.
To deal effectively with patient / staff enquiries.
To use initiative to problem solve.

Skills and Knowledge

Essential

Proven change management skills.
Proven effective time management.
Proven interpersonal / communication skills.
Effective written communication skills.
Data input skills.
Effective organisational skills.
Knowledge of data protection / freedom of information act.
Knowledge of HR policies and procedures.
Enhanced knowledge of Microsoft Office Packages e.g., Word, Power point, Excel, Access, Outlook.
Developed knowledge of Hospital Information Systems.
Knowledge of NHS Waiting Time Targets and RTT.
Understanding the role of administrative roles.
Knowledge of Trust secretarial standards.