Job summary
We'reexcited to offer this opportunity within our Admin & Clerical workforce.
We are seeking a highly organised and motivated Personal Assistant to join the Outpatients Directorate at UHD. This is a busy and varied role supporting senior managers within a large directorate that is delivering a significant improvement plan focused on clear priorities and collaborative change.
No two days are the same. You will manage complex diaries, coordinate and prepare meetings, juggle competing priorities, and help ensure services run smoothly for patients and staff. The pace is fast, but you will be part of a supportive and friendly team that works hard, values collaboration, and takes pride in delivering high-quality services.
This is a rewarding opportunity to build strong relationships across clinical and corporate teams and contribute to meaningful service improvements. We are looking for someone who is highly organised, detail-focused, calm under pressure, and confident in their communication. You should enjoy working as part of a team and contributing positively to the working culture.
In return, we offer a role where you can make a real difference within a Trust that values its staff, supports development, and promotes teamwork and work-life balance.
Interview date: Thursday 30th April 2026
Main duties of the job
Key responsibilities include:
- Providing comprehensive PA support to the Outpatients Senior Leadership Team
- Managing complex diaries, meetings, and correspondence
- Preparing agendas, papers, presentations, and minutes for meetings
- Acting as a key point of contact for internal and external stakeholders
- Handling sensitive information with professionalism and discretion
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Job description
Job responsibilities
Qualifications
- Educated to GCSE standard
- NVQ Level 3 in Customer Service / Management ofAdministration or equivalent knowledge base
Experience
- Previous experience in senior secretarial / administrativepositions in a busy and demanding environment
Technical Skills/Competencies
- Excellent technical skills in Microsoft Office
- Audio typing skills
- Proficient keyboard skills
- Excellent organisational skills
- Organising, attending and administering corporate meetings
- Taking minutes at corporate/senior level committeemeetings
- Competent in use of e-mail and web-based technology
Knowledge
- Demonstrable experience of work in a senior supporting role
Other requirements specific to the role
- Excellent interpersonal skills
- Very high level of communication skills
- Able to work on own initiative
- Capable of prioritising work and be able to refer queriesonwards
- The individual must be welcoming, friendly and helpful at alltimes
- Ability to look and plan ahead
- Access to a car with appropriate insurance for movementbetween sites as part of role
Job description
Job responsibilities
Qualifications
- Educated to GCSE standard
- NVQ Level 3 in Customer Service / Management ofAdministration or equivalent knowledge base
Experience
- Previous experience in senior secretarial / administrativepositions in a busy and demanding environment
Technical Skills/Competencies
- Excellent technical skills in Microsoft Office
- Audio typing skills
- Proficient keyboard skills
- Excellent organisational skills
- Organising, attending and administering corporate meetings
- Taking minutes at corporate/senior level committeemeetings
- Competent in use of e-mail and web-based technology
Knowledge
- Demonstrable experience of work in a senior supporting role
Other requirements specific to the role
- Excellent interpersonal skills
- Very high level of communication skills
- Able to work on own initiative
- Capable of prioritising work and be able to refer queriesonwards
- The individual must be welcoming, friendly and helpful at alltimes
- Ability to look and plan ahead
- Access to a car with appropriate insurance for movementbetween sites as part of role
Person Specification
Qualifications
Essential
- Educated to GSCE standard
- NVQ Level 3 in Customer Service / Management of Administration or equivalent knowledge base
Desirable
- NVQ 4 or equivalent
- A Level in two subjects
Experience
Essential
- Previous experience in senior secretarial / administrative positions in a busy and demanding environment
Desirable
- Previous hospital experience
- Two years as a PA in a large/medium sized organisation
Technical Skills Competencies
Essential
- Excellent technical skills in Microsoft Office
- Audio typing skills
- Proficient keyboard skills
- Excellent organisational skills
- Organising, attending and administering corporate meetings
- Taking minutes at corporate/senior level committee meetings
- Competent in use of e-mail and web-based technology
Desirable
- Understands workforce statistics and planning.
- Board or senior committee agenda setting and minute taking
Knowledge
Essential
- Demonstrable experience of work in a senior supporting role
Other requirements specific to the role
Essential
- Excellent interpersonal skills
- Very high level of communication skills
- Able to work on own initiative
- Capable of prioritising work and be able to refer queries onwards
- Access to a car with appropriate insurance for movement between sites as part of role
Person Specification
Qualifications
Essential
- Educated to GSCE standard
- NVQ Level 3 in Customer Service / Management of Administration or equivalent knowledge base
Desirable
- NVQ 4 or equivalent
- A Level in two subjects
Experience
Essential
- Previous experience in senior secretarial / administrative positions in a busy and demanding environment
Desirable
- Previous hospital experience
- Two years as a PA in a large/medium sized organisation
Technical Skills Competencies
Essential
- Excellent technical skills in Microsoft Office
- Audio typing skills
- Proficient keyboard skills
- Excellent organisational skills
- Organising, attending and administering corporate meetings
- Taking minutes at corporate/senior level committee meetings
- Competent in use of e-mail and web-based technology
Desirable
- Understands workforce statistics and planning.
- Board or senior committee agenda setting and minute taking
Knowledge
Essential
- Demonstrable experience of work in a senior supporting role
Other requirements specific to the role
Essential
- Excellent interpersonal skills
- Very high level of communication skills
- Able to work on own initiative
- Capable of prioritising work and be able to refer queries onwards
- Access to a car with appropriate insurance for movement between sites as part of role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
