University Hospitals Dorset NHS Foundation Trust

Education and Training Co Ordinator

The closing date is 12 April 2026

Job summary

An exciting opportunity has arisen in the Blended Education & Training Department (BEAT) for a motivated Band 3 Education & Training Coordinator within the Education Administration Team across UHD.

You will act as a source of advice and guidance for managers and staff on issues relating to Trust Induction, mandatory training programmes and clinical skills administration, training records and competencies. Working within a small team of coordinators you will provide an efficient and effective support service which meets departmental, Trust and national standards, policies and procedures.

As an initial point of access to the service you will be committed to team working, be self-motivated and have excellent administration and communication skills. This would include telephone, email, video conferencing calls and participation in team meetings. The role is varied; you will need to be enthusiastic, efficient, adaptable to the needs of the service and determined to add value to the organisation.

Additional contact information:

April Stansfield - April.Stansfield3@nhs.net

Mandatory Training Lead

Base Location: Cross site working at Poole Hospital and Bournemouth Hospital

Interview Date: 23rd April 2026

Main duties of the job

We are looking for a full-time candidate 37.5 hours per week, however part time will be considered, with flexible hours depending on service requirement. Monday working would be preferred.

The ideal candidate will have previous experience of using and administrating an electronic training database, with a high attention to detail and a flare for problem-solving. This role will involve the inputting and analysis of training and education data, so good data entry skills and working knowledge of Excel are a must. Previous experience within the NHS and a working knowledge of the Electronic Staff Record and Oracle Learning Management systems are also desirable, but not essential.

Main duties of the job will include:

  • Administration of training programmes e.g. setting up & closing classes in ESR/OLM
  • Dealing with face to face and phone queries in a timely and professional manner
  • Booking of specialist speakers, training facilities and creating timetables
  • Communication with line managers, ward clerks and Human Resources teams
  • Customer service including enquiries, shared email account management, telephone support, client signposting
  • Data management and record keeping
  • Minute taking and production of agenda

About us

UHD are investing,developingand transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or servicerelocatesas part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Details

Date posted

27 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

153-CO05830

Job locations

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

For further details / informal visits please use the contacts listed.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

For further details / informal visits please use the contacts listed.

Person Specification

Qualifications

Essential

  • English - GCSE Grade C or above or equivalent e.g. Functional Skills Level 2
  • Maths - GCSE Grade C or above or equivalent e.g. Functional Skills Level 2
  • Vocational Level 3 or equivalent in relevant field

Desirable

  • IT/Computing GCSE, NVQ or equivalent

Experience

Essential

  • Experience of working within an office environment
  • Experience of customer facing work environment
  • Experience of taking and transcribing meeting notes/minutes
  • Experience of using computerised and web-based information systems, databases and social media

Desirable

  • Experience of working within an education facility
  • Experience of working within an NHS Setting

Skills

Essential

  • High level of competency with Microsoft Office 365 including Microsoft Teams

Desirable

  • Competent in NHS National Electronic Staff Records

Other

Essential

  • Knowledge of administration and clerical systems and procedures

Desirable

  • Knowledge of GDPR law

Personal Attributes

Essential

  • Ability to manage and prioritise own workload
  • Able to work across the various Trust Sites
Person Specification

Qualifications

Essential

  • English - GCSE Grade C or above or equivalent e.g. Functional Skills Level 2
  • Maths - GCSE Grade C or above or equivalent e.g. Functional Skills Level 2
  • Vocational Level 3 or equivalent in relevant field

Desirable

  • IT/Computing GCSE, NVQ or equivalent

Experience

Essential

  • Experience of working within an office environment
  • Experience of customer facing work environment
  • Experience of taking and transcribing meeting notes/minutes
  • Experience of using computerised and web-based information systems, databases and social media

Desirable

  • Experience of working within an education facility
  • Experience of working within an NHS Setting

Skills

Essential

  • High level of competency with Microsoft Office 365 including Microsoft Teams

Desirable

  • Competent in NHS National Electronic Staff Records

Other

Essential

  • Knowledge of administration and clerical systems and procedures

Desirable

  • Knowledge of GDPR law

Personal Attributes

Essential

  • Ability to manage and prioritise own workload
  • Able to work across the various Trust Sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Mandatory Training lead

April Stansfield

April.Stansfield3@nhs.net

03000194158

Details

Date posted

27 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

153-CO05830

Job locations

Royal Bournemouth Hospital

Castle Lane East

Bournemouth

BH7 7DW


Supporting documents

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