University Hospitals Dorset NHS Foundation Trust

Discharge Keyworker / Discharge Team

The closing date is 07 April 2026

Job summary

An exciting opportunity has arisen for discharge keyworker to join UHD Discharge Team.

The post holder will be situated in the hospital discharge team, designated to the transfer of Care Hub and clinical areas to support discharge planning according to hospital flow pressures. The post holder may be required to participate in cross- site working between Poole and Bournemouth hospital sites. The position will be required to work across a 7 -day rota / the service operates on weekend and Bank holidays

It is essential the successful candidate is able to be adaptable to different working priorities as the clinical area designated will change according to the hospital pressures been experienced on a daily basis.

The post holder will have well developed interpersonal skill as the role requires the individual to communicate effectively at all levels, demonstrating negotiating, problem solving and solution creating skills.

We would be interested in receiving applications from individuals who feel they meet the essential elements of the job specification, and who desire to be part of a developing team. It is essential that the successful candidate has a commitment to improving the discharge planning experience of patients.

Base Location: Royal Bournemouth and Poole Hospital

Interview Date: 15th April 2026

Main duties of the job

The successful individual will spend the majority of their working day to:

  • assigned to the Transfer of Care Hub
  • Visit wards, advise and direct discharge planning / Discharge to Assess (D2A) process
  • Support hospital staff with assessment and decision-making.
  • Liaise between the ward staff, therapists, social workers and external partner's staff.
  • Guide staff to improve D2A referrals/ process.
  • Support effective discharge planning reporting via the Health of the Ward IT application and other IT applications associated with patient information.

About us

UHD are investing,developingand transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or servicerelocatesas part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Details

Date posted

26 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

153-CO05588-A

Job locations

University Hospitals Dorset - All Sites

Dorset

BH15 2JB


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

Essential

  • NVQ level 3: health / social care management or equivalent
  • Care Certificate

Knowledge and Experience

Essential

  • Experience of working in a hospital setting
  • Understanding of complex discharge planning in care of the elderly, stroke, long term conditions and vulnerable adults.

Desirable

  • Experience of working within a functioning MDT

Interpersonal Skills

Essential

  • Good communication skills
  • Problem solving skills
  • Team working qualities including understanding the needs of other professions
  • Willing to be flexible to meet the needs of the service
  • Use of IT including Windows, Word, Excel, Powerpoint,

Personal attributes

Essential

  • Self motivated
  • Good time management
  • Able to work under pressure
  • Able to prioritise own caseload
Person Specification

Qualifications

Essential

  • NVQ level 3: health / social care management or equivalent
  • Care Certificate

Knowledge and Experience

Essential

  • Experience of working in a hospital setting
  • Understanding of complex discharge planning in care of the elderly, stroke, long term conditions and vulnerable adults.

Desirable

  • Experience of working within a functioning MDT

Interpersonal Skills

Essential

  • Good communication skills
  • Problem solving skills
  • Team working qualities including understanding the needs of other professions
  • Willing to be flexible to meet the needs of the service
  • Use of IT including Windows, Word, Excel, Powerpoint,

Personal attributes

Essential

  • Self motivated
  • Good time management
  • Able to work under pressure
  • Able to prioritise own caseload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset - All Sites

Dorset

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset - All Sites

Dorset

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Clinical Discharge Lead -

Chris Bowden

chris.bowden4@nhs.net

03000198398

Details

Date posted

26 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

153-CO05588-A

Job locations

University Hospitals Dorset - All Sites

Dorset

BH15 2JB


Supporting documents

Privacy notice

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