University Hospitals Dorset NHS Foundation Trust

Ward Clerk Day of Surgery

The closing date is 22 March 2026

Job summary

We're excited to offer this opportunity within our Admin & Clerical workforce to support the departmental Sister/Clinical Leads with clerical and administrative support in the day to day running of the Day surgery unit.

Welcome patients and visitors to the ward, answer appropriate questions and provide relevant information in a sensitive manner, referring to qualified members of the team as necessary.

Undertake clerical and administrative duties on behalf of the ward; liaise with individual team members and other departments as required in a manner that will contribute to the effective and efficient running of the ward.

Base Location: Poole

Interview Date: 30th March 2026

Main duties of the job

  • To assist with all aspects of clerical, administrative and housekeeping duties on the day Surgery Unit on behalf of the department
  • To process and file notes ensuring that they are appropriately organised in the Trusts standard format on completion of procedures in preparation for scanning
  • Be responsible for up-dating the Bed Managers with accurate and up-to-date information by maintaining up to date electronic systems. (EPR, ecamis)
  • Access and review theatre lists to ensure medical notes are prepared for elective admissions.
  • To be responsible for booking Outpatient appointments for those patients requesting Termination of pregnancy, and to liaise with closely with GP's, Consultant Gynaecology and other members of the multi-disciplinary team to ensure efficient use of the service
  • To provide IT support to the nursing team
  • To take on the responsibility of fire warden role for the department by completing the monthly checks and reporting any concerns to the Fire Safety Officer and line manager
  • To organise own workload to ensure that the priorities of the service needs are met

About us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not bereimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process

Details

Date posted

12 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

153-SU05433-A

Job locations

University Hospital Dorset Poole site

Poole Hospital, Longfleet Road

Poole

BH15 2JB


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

Essential

  • GCSE (or equivalent) English and numeracy

Desirable

  • European Computer Driving Licence Certificate
  • GCSE IT

Experience

Essential

  • Experience of working in an office/administration environment and/or dealing with customers/range of different people

Desirable

  • Interest/experience in working in the healthcare sector/NHS environment

Technical Skills Competencies

Essential

  • Excellent communication and inter-personal skills both written and verbal
  • Excellent telephone manner
  • Good organisational skills with ability to multi-task
  • Time management skills

Desirable

  • Competent with IT system, E-camis, and EPR
  • Competent in IT software such as TEAMS, EXCEL, Microsoft Office etc.
  • Touch typing skills

Personal Attributes

Essential

  • Ability to work on own initiative but remain a team member
  • Ability to prioritise workload
  • Ability to work under pressure

Desirable

  • Adaptable to different situations

Knowledge

Essential

  • Awareness of importance of confidentiality

Other requirements specific to the role

Desirable

  • Awareness of medical records management
Person Specification

Qualifications

Essential

  • GCSE (or equivalent) English and numeracy

Desirable

  • European Computer Driving Licence Certificate
  • GCSE IT

Experience

Essential

  • Experience of working in an office/administration environment and/or dealing with customers/range of different people

Desirable

  • Interest/experience in working in the healthcare sector/NHS environment

Technical Skills Competencies

Essential

  • Excellent communication and inter-personal skills both written and verbal
  • Excellent telephone manner
  • Good organisational skills with ability to multi-task
  • Time management skills

Desirable

  • Competent with IT system, E-camis, and EPR
  • Competent in IT software such as TEAMS, EXCEL, Microsoft Office etc.
  • Touch typing skills

Personal Attributes

Essential

  • Ability to work on own initiative but remain a team member
  • Ability to prioritise workload
  • Ability to work under pressure

Desirable

  • Adaptable to different situations

Knowledge

Essential

  • Awareness of importance of confidentiality

Other requirements specific to the role

Desirable

  • Awareness of medical records management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospital Dorset Poole site

Poole Hospital, Longfleet Road

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospital Dorset Poole site

Poole Hospital, Longfleet Road

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Sister

Toni Bailey

toni.bailey9@nhs.net

03000192150

Details

Date posted

12 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

153-SU05433-A

Job locations

University Hospital Dorset Poole site

Poole Hospital, Longfleet Road

Poole

BH15 2JB


Supporting documents

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