Job summary
An exciting opportunity has arisen for a self-motivated and compassionate individual to join our dedicated Parkinson's Team at UHD. This is a unique chance to make a difference in the lives of people living with Parkinson's by providing high-quality support, and working within a patient-focused environment.
The service is transforming in response to the needs of our community and our team are always developing to be able to deliver safe, effective and patient-centred care.
Based at : Poole with cross site working.
Interview date: 09/03/2026
Main duties of the job
To manage and coordinate non-clinical duties by managing patient flow through the Parkinson's service, following specific pathways and processes, whilst ensuring that local Key Performance Indicators (KPIs) are met. To be responsible for ensuring a professional, efficient comprehensive support service for the Parkinson's Clinical Practitioners enabling the smooth and efficient performance of their clinical and administrative duties. Ensure that the service provided to People with Parkinson's (PwP) is robust and service delivery optimised in terms of safety, quality, efficiency, effectiveness and equity
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not bereimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process
Job description
Job responsibilities
As a Parkinsons Team Coordinator you will provide a weekday service to people with Parkinson's. You will work closely with the Parkinson's practitioners, Neurologists, Older People's Services Consultants, Pharmacists, General Practitioners, Therapists, Social Services and voluntary groups to enhance the care and improve the quality of life to people with Parkinson's.
Customer service including enquiries, shared email account management, telephone non-clinical support and signposting maintaining accurate record keeping. Problem solve all day-to-day service delivery issues organising and re-allocating work where situations change due to variations to the workload and staffing availability in collaboration with the Service Lead.
The ultimate aim is to provide a co-ordinated, accessible, well-governed service for patients with Parkinsons that provides compassionate holistic, high-quality evidence-based care.
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Job description
Job responsibilities
As a Parkinsons Team Coordinator you will provide a weekday service to people with Parkinson's. You will work closely with the Parkinson's practitioners, Neurologists, Older People's Services Consultants, Pharmacists, General Practitioners, Therapists, Social Services and voluntary groups to enhance the care and improve the quality of life to people with Parkinson's.
Customer service including enquiries, shared email account management, telephone non-clinical support and signposting maintaining accurate record keeping. Problem solve all day-to-day service delivery issues organising and re-allocating work where situations change due to variations to the workload and staffing availability in collaboration with the Service Lead.
The ultimate aim is to provide a co-ordinated, accessible, well-governed service for patients with Parkinsons that provides compassionate holistic, high-quality evidence-based care.
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Qualifications
Essential
- Literacy and Numeracy to the equivalent of GCSE grade C/4 or Functional Skills Level 2 Vocational level 3 qualification such as Business Administration or equivalent level of experience
Desirable
- Certificate in supervision or management
Personal Attributes
Essential
- Demonstrates professional behaviours within everyday practice that support and reflect the Trust values
- Demonstrates a positive and enthusiastic approach to work
- Ability to respond positively to change
- Committed to a high level of patient care
Technical Skills Competencies
Essential
- Dexterity with IT hardware and software including Microsoft 365, keyboard skills and audio typing and Data Entry
- Ability to take & transcribe succinct minutes
- Able to deal with multiple demands and short deadlines
- Ability to effectively organise and prioritise own workload and ensure deadlines are met without supervision
- Excellent customer care skills
Desirable
- Presentation skills
- Awareness of the GDPR Law and Information Governance
Experience
Essential
- Minimum of two years' experience in an administrative role within a health or social care setting
- Experience of using a large range of IT software packages including Microsoft 365
- Experience of design and layout of reports and forms
- Experience to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures
Desirable
- Demonstrate a genuine commitment to work with people with Parkinson's in an inclusive and positive way
- Previous experience in working with people with long term conditions
- Evidence of supporting service improvement
Person Specification
Qualifications
Essential
- Literacy and Numeracy to the equivalent of GCSE grade C/4 or Functional Skills Level 2 Vocational level 3 qualification such as Business Administration or equivalent level of experience
Desirable
- Certificate in supervision or management
Personal Attributes
Essential
- Demonstrates professional behaviours within everyday practice that support and reflect the Trust values
- Demonstrates a positive and enthusiastic approach to work
- Ability to respond positively to change
- Committed to a high level of patient care
Technical Skills Competencies
Essential
- Dexterity with IT hardware and software including Microsoft 365, keyboard skills and audio typing and Data Entry
- Ability to take & transcribe succinct minutes
- Able to deal with multiple demands and short deadlines
- Ability to effectively organise and prioritise own workload and ensure deadlines are met without supervision
- Excellent customer care skills
Desirable
- Presentation skills
- Awareness of the GDPR Law and Information Governance
Experience
Essential
- Minimum of two years' experience in an administrative role within a health or social care setting
- Experience of using a large range of IT software packages including Microsoft 365
- Experience of design and layout of reports and forms
- Experience to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures
Desirable
- Demonstrate a genuine commitment to work with people with Parkinson's in an inclusive and positive way
- Previous experience in working with people with long term conditions
- Evidence of supporting service improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
