Job summary
Are you passionate about improving outcomes for older patients?Join our dynamic admissions team and help shape safe, timely and person-centred discharges.
An exciting opportunity has arisen for an individual to be part of a forward thinking team to support Multidisciplinary teams and Patients with discharge planning on the Older Persons Admissions Unit (OPAU).
The Discharge Facilitator will need competent I.T skills, have a broad range of communication styles including face to face, telephone, email and MDT working, with the ability to use initiative to work to deadlines and prioritise workload.
The role is fast-paced and efficiency is vital in order to support timely patient flow through the department facilitating safe, smooth and timely discharges.
Ideally, you should have some experience of working within a healthcare setting and have a good understanding of community services. A willingness and commitment to learn, with a passion for delivering high-quality patient care is essential.
Base Location: Royal Bournemouth Hospital
Interview Date: TBC
Main duties of the job
The successful candidate will be assessing and developing individualised, appropriate and timely discharge plans for patients.
Collaborate with medical, nursing and therapy teams to assess discharge needs early in the admissions process, liaising with community services, social care, and families to ensure continuity of care, providing clear communication between hospital and external agencies.
Monitor and reduce delayed discharges and support patient flow across the Unit.
Good communication skills, a pro-active approach towards discharge planning and the ability to work flexibly to meet the needs of the service is essential.
They should be able to problem solve complex situations and recommend appropriate action, often under pressure.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Experience
Essential
- Understanding of complex discharge planning in the care of the elderly and vulnerable adults.
- Experience of supporting patients' specialised care needs to enable informed decision making
Desirable
- Previous experience of working with patients requiring CHC and Social care involvement
- Experience of working in a hospital setting or relevant community service
- Experience of working within an MDT
Technical Skills Competencies
Essential
- Assessment, planning and organisational skills
- Ability to progress plans for discharge with internal / external agencies and family members
- Use of IT systems including Windows, Word, Excel, Powerpoint.
Desirable
- Previous use of hospital clinical IT systems
Qualifications
Essential
- NVQ level 3: health / social care management or equivalent
Personal Attributes
Essential
- Team working qualities including understanding the needs of other professions.
- Self-motivated
- Good time management
- Ability to work under pressure
- Able to prioritise own caseload
- Flexibility to respond to urgent requests, changes to plans etc.
Knowledge
Essential
- Knowledge of complex discharge planning process.
- Understanding of assessing and problem solving issues related to discharge planning
- Understanding of NSF's, CHC Framework, Delayed Discharged Act and Reimbursement.
- Understanding of multidisciplinary assessment and treatment for older people / vulnerable adults within acute care and community settings.
Desirable
- Knowledge of Integrated Care Systems
Interpersonal skills
Essential
- Good Communication Skills inc telephone, email, face to face and MDT working
- Problem solving skills
- Team working qualities including understanding the needs of other professions.
- Willing to be flexible to meet the needs of the service.
- Sense of humour.
Language requirement
Essential
- Be able to speak English as necessary to undertake the role
Person Specification
Experience
Essential
- Understanding of complex discharge planning in the care of the elderly and vulnerable adults.
- Experience of supporting patients' specialised care needs to enable informed decision making
Desirable
- Previous experience of working with patients requiring CHC and Social care involvement
- Experience of working in a hospital setting or relevant community service
- Experience of working within an MDT
Technical Skills Competencies
Essential
- Assessment, planning and organisational skills
- Ability to progress plans for discharge with internal / external agencies and family members
- Use of IT systems including Windows, Word, Excel, Powerpoint.
Desirable
- Previous use of hospital clinical IT systems
Qualifications
Essential
- NVQ level 3: health / social care management or equivalent
Personal Attributes
Essential
- Team working qualities including understanding the needs of other professions.
- Self-motivated
- Good time management
- Ability to work under pressure
- Able to prioritise own caseload
- Flexibility to respond to urgent requests, changes to plans etc.
Knowledge
Essential
- Knowledge of complex discharge planning process.
- Understanding of assessing and problem solving issues related to discharge planning
- Understanding of NSF's, CHC Framework, Delayed Discharged Act and Reimbursement.
- Understanding of multidisciplinary assessment and treatment for older people / vulnerable adults within acute care and community settings.
Desirable
- Knowledge of Integrated Care Systems
Interpersonal skills
Essential
- Good Communication Skills inc telephone, email, face to face and MDT working
- Problem solving skills
- Team working qualities including understanding the needs of other professions.
- Willing to be flexible to meet the needs of the service.
- Sense of humour.
Language requirement
Essential
- Be able to speak English as necessary to undertake the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
