Job summary
The Community Paediatric service at Poole Hospital is seeking to recruit an experienced support secretary for 30 hours per week.
The Community Paediatric team is located at Poole Hospital within the Women, Children and Oncology Directorate. The community service has consultants who focus on four main areas of practice: neuro disability, social paediatrics, educational medicine and public health. Many of the children referred to this service present with multiple and/or complex conditions including behavioural difficulties. The service is also responsible for child protection and safeguarding children duties.
You may be required to help Acute Paediatrics as a support secretary dependent on where help required.
Interview Date: Friday 12th December 2025
Main duties of the job
The support secretary post will be a key role in the community administrative teams, using audio typing skills to produce high levels of patient related correspondence and reports. The post holder(s) will also contribute to the general daily activities of the office such as responding to telephone enquiries, filing activities and other specific key activities that are the responsibility of the Paediatric teams.
There will be a requirement to deal with any child protection/safeguarding liaison/communication as required (training will be provided).
Applicants will have a broad spectrum of administration skills and demonstrable typing skills. In addition to this, applicants should have excellent communication skills, attention to detail and a willingness to work as part of a team.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Qualifications
Essential
- GCSE English and Maths
- RSA II/III or equivalent
- Audio typist
Desirable
Experience
Essential
Technical Skills
Essential
- Excellent communication skills, both written and verbal
- Demonstrable PC and secretarial skills
- Excellent telephone manner
- Good organisational skills with ability to multi task
- Time management skills
Knowledge
Essential
- Knowledge of hospital computer systems including CAMIS and EPR
- Diary management
Desirable
- Knowledge of various agencies associated with children's services
Personal attributes
Essential
- Ability to work on own initiative but remain a team member
- Patient and calm nature
- Ability to prioritise workload
- Positive and caring attitude
- Ability to work under pressure with predictable interruptions
Desirable
- Adaptable to different situations
Person Specification
Qualifications
Essential
- GCSE English and Maths
- RSA II/III or equivalent
- Audio typist
Desirable
Experience
Essential
Technical Skills
Essential
- Excellent communication skills, both written and verbal
- Demonstrable PC and secretarial skills
- Excellent telephone manner
- Good organisational skills with ability to multi task
- Time management skills
Knowledge
Essential
- Knowledge of hospital computer systems including CAMIS and EPR
- Diary management
Desirable
- Knowledge of various agencies associated with children's services
Personal attributes
Essential
- Ability to work on own initiative but remain a team member
- Patient and calm nature
- Ability to prioritise workload
- Positive and caring attitude
- Ability to work under pressure with predictable interruptions
Desirable
- Adaptable to different situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
