Job summary
We are currently looking for an enthusiastic, motivated and dynamic Health Care Support Worker to join the progressive and dedicated Day Surgery Services team at University Hospitals Dorset NHS Foundation Trust, based in the Day of Surgery Unit at the Poole site.
The Day of Surgery ward incorporates an Admissions and a Day Surgery Unit.
The service is currently open Monday to Friday 07:00-20:00, although there are plans to extend opening hours and 6 day working.The successful candidate will be responsible for admitting and preparing patients for theatre ensuring that local policy is adhered to, caring for patients post-operatively. and the ability to work flexibly to meet the needs of the service.
The successful candidate will require excellent communication skills and a commitment to maintaining and developing high standards. A friendly and patient-centred approach is vital to this exciting role. Previous experience in the health service or Day Surgery setting is not essential as training will be provided.
PLEASE NOTE WE CANNOT OFFER SPONSORSHIP FOR THIS POSITION.
Interview date 27/11/2025 - subject to passing maths and literacy assessments
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active staff network groups including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We are proud to be part of the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We understand some candidates may use AI tools to prepare applications. While not discouraged, we ask that applications remain an honest reflection of your own skills and experience. Integrity is an important part of our recruitment process.
Job description
Job responsibilities
To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate, and safe care for patients and ensuring high standards of documentation are maintained.
The post holder is responsible for assessment of care needs of patients with direct supervision.
The post holder will practice in a holistic, non-judgemental, caring, and compassionate manner that avoids assumptions, supports social inclusion and recognises and respects individual choice and acknowledges diversity.
They will work together with other health and social care professionals, students, trainees, and agencies. They will also work in partnership with service users, their carers and families.
The post holder will contribute to the practice development within their clinical care setting and work in accordance with Trust Policies, Procedures and Guidelines and will be responsible for completing any work based training associated with the role. To undertake all duties for our patients that are 16+ including venepuncture, cannulation, ECGs. No duties should be undertaken unless appropriate training or induction has taken place in accordance with trust policies.
Job description
Job responsibilities
To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate, and safe care for patients and ensuring high standards of documentation are maintained.
The post holder is responsible for assessment of care needs of patients with direct supervision.
The post holder will practice in a holistic, non-judgemental, caring, and compassionate manner that avoids assumptions, supports social inclusion and recognises and respects individual choice and acknowledges diversity.
They will work together with other health and social care professionals, students, trainees, and agencies. They will also work in partnership with service users, their carers and families.
The post holder will contribute to the practice development within their clinical care setting and work in accordance with Trust Policies, Procedures and Guidelines and will be responsible for completing any work based training associated with the role. To undertake all duties for our patients that are 16+ including venepuncture, cannulation, ECGs. No duties should be undertaken unless appropriate training or induction has taken place in accordance with trust policies.
Person Specification
Experience
Essential
- Experience of working in a team under appropriate supervision
- Experience of working with customers and a range of different people
Desirable
- Basic Food handling
- Previous experience of working within a care environment/NHS
Qualifications
Essential
- Good standard of numeracy and literacy
- Completion of competency-based workbook/Care Certificate
- Equivalent relevant experience to vocational level 3
Desirable
- GCSE (or equivalent) English and numeracy
- Short courses to undertake patient and clinical care duties
Technical Skills Competencies
Essential
- IT literate
- Ability to communicate clearly and effectively (to understand and be understood)
- Ability to follow clear instruction and feed back to senior staff.
- Ability to work as part of a team, as well as on own initiative.
Desirable
- Venepuncture and cannulation
- Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc
- ECG
- Bladder scanning
Knowledge
Essential
- An understanding around basic patient care
- Understanding of the importance of the promotion of health and well-being
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation;
- Experience in admitting patients
Other requirements specific to the role
Essential
- Ability to adapt and learn in a health care environment
- Ability to communicate with all levels of staff
- Patient and calm
- Kind and compassionate
Person Specification
Experience
Essential
- Experience of working in a team under appropriate supervision
- Experience of working with customers and a range of different people
Desirable
- Basic Food handling
- Previous experience of working within a care environment/NHS
Qualifications
Essential
- Good standard of numeracy and literacy
- Completion of competency-based workbook/Care Certificate
- Equivalent relevant experience to vocational level 3
Desirable
- GCSE (or equivalent) English and numeracy
- Short courses to undertake patient and clinical care duties
Technical Skills Competencies
Essential
- IT literate
- Ability to communicate clearly and effectively (to understand and be understood)
- Ability to follow clear instruction and feed back to senior staff.
- Ability to work as part of a team, as well as on own initiative.
Desirable
- Venepuncture and cannulation
- Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc
- ECG
- Bladder scanning
Knowledge
Essential
- An understanding around basic patient care
- Understanding of the importance of the promotion of health and well-being
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation;
- Experience in admitting patients
Other requirements specific to the role
Essential
- Ability to adapt and learn in a health care environment
- Ability to communicate with all levels of staff
- Patient and calm
- Kind and compassionate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
