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University Hospitals Dorset NHS Foundation Trust

Support Secretary/Admin Clerk in Trauma and Orthopaedics

The closing date is 27 October 2025

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Job summary

An opportunity has arisen for an Admin/Support Secretary to join the Trauma and Orthopaedic Department on a fixed term basis for 12 months.

The role will provide support to the fracture clinic appointments team plus administration and secretarial services to the Orthopaedic Secretariat. The successful applicant should have experience in answering patient / customer enquiries and booking appointments within a hospital as well as excellent typing skills, good organisational skills and the ability to work within a team as well as unsupervised.

For further details please contactJanine.Short@uhd.nhs.uk Tel: 0300 019 2260.

This post is part time 25 hours per week.

Base Location Poole and Bournemouth

Main duties of the job

To support the fracture clinic appointments on the system and to phone patients accordingly.

To provide support to the secretaries within the department undertaking typing of ward rounds and clinic letters.

Undertake any clerical duties required by the team including any non-clinical administration duties as requested by the team

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

153-SU04814-C

Job locations

Poole Hospital

Longfleet Road

Poole

BH15 2JB


Job description

Job responsibilities

To provide support to the secretaries within the department.

To support the fracture clinic bookings team.

To type clinical letters, ward round notes, operation notes and general correspondence from audio dictation.

Use the Trusts computerised systems to enter and retrieve patient-related information as required, including Clinical Record Tracking, CaMIS and Electronic Patient Record.

Undertake any secretarial and clerical duties required by the team including any non-clinical administration duties as requested by the team.

To work as part of a team and to liaise with other team members to ensure most appropriate secretarial and administrative support is provided.

For more detailed information please see job description and person specification.

Job description

Job responsibilities

To provide support to the secretaries within the department.

To support the fracture clinic bookings team.

To type clinical letters, ward round notes, operation notes and general correspondence from audio dictation.

Use the Trusts computerised systems to enter and retrieve patient-related information as required, including Clinical Record Tracking, CaMIS and Electronic Patient Record.

Undertake any secretarial and clerical duties required by the team including any non-clinical administration duties as requested by the team.

To work as part of a team and to liaise with other team members to ensure most appropriate secretarial and administrative support is provided.

For more detailed information please see job description and person specification.

Person Specification

Technical Skills and Competencies

Essential

  • Good written communication skills
  • Able to demonstrate initiative and the ability to work independently

Language Requirement

Essential

  • Able to speak English as necessary to undertake the role

Qualifications

Essential

  • Good standard of general education to include GCSE (or equivalent) in English and numeracy.
  • RSA II or equivalent with good level of speed and accuracy.

Desirable

  • Working in healthcare organisation.

Experience

Essential

  • Knowledge of patient administration systems.
  • Experinece of general office duties

Desirable

  • Audio typing
Person Specification

Technical Skills and Competencies

Essential

  • Good written communication skills
  • Able to demonstrate initiative and the ability to work independently

Language Requirement

Essential

  • Able to speak English as necessary to undertake the role

Qualifications

Essential

  • Good standard of general education to include GCSE (or equivalent) in English and numeracy.
  • RSA II or equivalent with good level of speed and accuracy.

Desirable

  • Working in healthcare organisation.

Experience

Essential

  • Knowledge of patient administration systems.
  • Experinece of general office duties

Desirable

  • Audio typing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Longfleet Road

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Longfleet Road

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Rota and Staffing Manager in Trauma & O

Janine Short

janine.short@uhd.nhs.uk

03000192260

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

153-SU04814-C

Job locations

Poole Hospital

Longfleet Road

Poole

BH15 2JB


Supporting documents

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